Kaitlyn (sp?) was very friendly and helpful, professional but laid back. Even though Tower Loan's "updated system" was wonky the day I got my recent loan, she never lost her cool and at the end of the... See more
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TOWER LOAN WAS VERY UNDERSTANDING OF MY FINANCIAL SITUATION. THEY WERE VERY PROFESSIONAL AND KNOWLEGEABLE. THEY WERE ALSO WILLING TO WORK WITH ME TO HELP RESOLVE MY FINANCIAL ISSUES. THEY'RE ALWAYS... See more
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Office personnel very personable, friendly fly, and very helpful!
Company replied
Customer service was good
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Vicksburg
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1990 S Frontage Road, Ste F, 39180, Vicksburg, MS, United States
- 601-638-7861
4.5
Excellent
19 reviews
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Office personnel very personable
Office personnel very personable, friendly fly, and very helpful!
10 April 2026
Reply from Tower Loan - Vicksburg
Thank you for sharing your kind words about our personable, friendly, and helpful office personnel at Tower Loan.
Reply from Tower Loan - Vicksburg
Thank you for sharing your positive feedback. We appreciate you recognizing our polite and helpful team at Tower Loan.
Reply from Tower Loan - Vicksburg
Your positive feedback about our customer service means everything to us at Tower Loan.
Reply from Tower Loan - Vicksburg
Thank you for taking the time to share your experience. We appreciate your trust in Tower Loan for your needs.
TOWER LOAN IS WILLING TO WORK WITH EVERYONE
TOWER LOAN WAS VERY UNDERSTANDING OF MY FINANCIAL SITUATION. THEY WERE VERY PROFESSIONAL AND KNOWLEGEABLE. THEY WERE ALSO WILLING TO WORK WITH ME TO HELP RESOLVE MY FINANCIAL ISSUES. THEY'RE ALWAYS THERE TO HELP.
5 December 2025
Reply from Tower Loan - Vicksburg
Thank you immensely for recognizing our commitment to understanding your financial situation and working together toward solutions.
Reply from Tower Loan - Vicksburg
We are pleased to hear about your positive experience. Your feedback about our eagerness to help is truly appreciated.
Very kind and very respectful
Wonderful experience I will spread the word about Tower Loan
11 November 2025
Reply from Tower Loan - Vicksburg
Thank you for your wonderful feedback about being treated with kindness and respect. We appreciate you spreading the word about Tower Loan.
Reply from Tower Loan - Vicksburg
Thank you for recognizing our friendly and helpful representatives. We appreciate your positive feedback about our customer service.
My Rep was very nice and helpful
My Rep was very nice and helpful. I love her attitude and the way she explained everything to me. Every questions I had she explained everything that I needed to know.
13 August 2025
Reply from Tower Loan - Vicksburg
Thank you for sharing your positive experience. We're pleased to hear that our representative was helpful and provided clear explanations. Your feedback is greatly appreciated and encourages us to continue delivering excellent service.
Superb workers
Experience workers, pleasant environment, very knowledgeable and helpful employees
19 July 2025
Reply from Tower Loan - Vicksburg
Thank you for the 5-star rating! We're glad to hear that our team's knowledge and helpfulness made your experience a pleasant one. We strive to maintain a welcoming environment for all our customers. Your feedback is greatly appreciated!
Positive Customer Service
Kaitlyn (sp?) was very friendly and helpful, professional but laid back. Even though Tower Loan's "updated system" was wonky the day I got my recent loan, she never lost her cool and at the end of the day I left satisfied with the customer service and the loan.
21 June 2025
Reply from Tower Loan - Vicksburg
We're glad to hear that you had a positive experience with our team, despite the system issues on that day. It's great to know that our staff's professionalism and patience made a difference. We appreciate your feedback and your satisfaction is our top priority at Tower Loan. Thank you for your review!
Reply from Tower Loan - Vicksburg
Thank you for the positive feedback! We're glad to hear that our customer service met your expectations. Your satisfaction is our top priority.
Had to redo my loan
Had to redo my loan. I am a widowed father of 3 boys. Having the option to get some extra money whem
4 June 2025
Reply from Tower Loan - Vicksburg
We're glad to hear that our loan options were able to provide the support you needed. Your satisfaction is our priority. Thank you for your positive feedback and rating.
Reply from Tower Loan - Vicksburg
Thank you for the positive feedback. We strive to maintain a professional and compassionate service for all our customers. Your satisfaction is our top priority.
Reply from Tower Loan - Vicksburg
Thank you for your feedback. We're glad to hear that you had a positive experience with our customer service. We strive to provide the best service possible and your feedback helps us to do just that.
They were friendly and helpful
They were friendly and helpful. I had dealt with them before so I had any information needed on hand.
7 February 2025
Reply from Tower Loan - Vicksburg
Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was friendly and helpful. We appreciate your continued trust in us and look forward to serving you again in the future.
The branch made me feel welcome and…
The branch made me feel welcome and assured me of quality service
12 February 2025
Reply from Tower Loan - Vicksburg
Thank you for the 5-star rating! We're glad to hear that you felt welcome and assured of quality service at our branch. Your feedback is greatly appreciated.
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