Tower Loan - Trussville Reviews 

32
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TrustScore 4.5 out of 5

4.7

1800 Tin Valley Circle, Ste E, 35235 Birmingham, AL, US

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Rated 5 out of 5 stars

Easy ways to make payments online I can set up my loan and basically forget it and I have do businesses and haven’t had any problems before

Company replied

Rated 5 out of 5 stars

Tower Loan is an example of what a loan company should be. Helpful, professional and friendly. My experience has always been favorable. Thanks.

Company replied

Rated 5 out of 5 stars

I’ve done business with you before and you were very kind readjusting the loan for me which was very helpful and you all were very thoughtful. Thank you so much. The experience was good and the people... See more

Company replied

Rated 4 out of 5 stars

The fast reply to my loan application. The personal attention at signing time. The explanations on all my questions was answered with professionalism. Thank you!

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Trussville

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1800 Tin Valley Circle, Ste E, 35235, Birmingham, AL, United States

  • 205-228-7911

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy ways to make payments online I can…

Easy ways to make payments online I can set up my loan and basically forget it and I have do businesses and haven’t had any problems before

21 July 2026
Tower Loan - Trussville logo

Reply from Tower Loan - Trussville

Thank you, Jerry. We are glad the online payment process works seamlessly for your loans. We appreciate your continued trust in Tower Loan.

Rated 5 out of 5 stars

Kindness

He made me feel welcome. He was very kind

10 July 2026
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Reply from Tower Loan - Trussville

We are elated to hear kindness made you feel welcome. Carol, your experience reflects our team's commitment to every customer.

Rated 5 out of 5 stars

Tower Loan is an example of what a loan…

Tower Loan is an example of what a loan company should be. Helpful, professional and friendly. My experience has always been favorable. Thanks.

25 June 2026
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Reply from Tower Loan - Trussville

We greatly appreciate your kind words, Jerome. Helpful, professional, and friendly — that is exactly what we strive to be.

Rated 5 out of 5 stars

Great customer service and fast…

Great customer service and fast transactions

16 June 2026
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Reply from Tower Loan - Trussville

Thank you for your review, Eric. We are glad Tower Loan delivered great customer service and fast transactions for you.

Rated 5 out of 5 stars

Service is good

21 May 2026
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Reply from Tower Loan - Trussville

Thank you for your review. We appreciate your feedback about our service at Tower Loan.

Rated 5 out of 5 stars

There was no pressure to make my…

There was no pressure to make my payment on time I was late once or twice and the grace period was good to have I would recommend you to others.

10 April 2026
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Reply from Tower Loan - Trussville

We are utterly delighted to hear about your positive experience with our grace period and payment flexibility. Thank you for recommending Tower Loan.

Rated 5 out of 5 stars
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Reply from Tower Loan - Trussville

We deeply cherish your positive feedback about our customer service. Thank you for choosing Tower Loan, Gwendolyn.

Rated 5 out of 5 stars

The staff at the Trussville location…

The staff at the Trussville location were very friendly and helpful. They made the entire experience pleasant.

26 March 2026
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Reply from Tower Loan - Trussville

We are happy to hear about your pleasant experience with our friendly Trussville team at Tower Loan.

Rated 5 out of 5 stars

thankful

friendly and patient people, very understanding.

5 February 2026
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Reply from Tower Loan - Trussville

We are privileged to serve customers like you. Thank you for recognizing our team's friendly and patient approach.

Rated 5 out of 5 stars

Very easy experience

Very easy experience. Celton was nice and made me feel comfortable.

15 November 2025
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Reply from Tower Loan - Trussville

Thank you for taking the time to share your experience. We appreciate your kind words about Celton and Tower Loan.

Rated 5 out of 5 stars

Simple and Pleasant

Very easy and simple with everything explained thoroughly. Very pleasant experience when getting a loan.

8 November 2025
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Reply from Tower Loan - Trussville

Thank you for your wonderful feedback! We appreciate you highlighting our simple process and thorough explanations. Your positive experience means everything to us.

Rated 5 out of 5 stars

Everyone is great and helpful and got…

Everyone is great and helpful and got my loan fast and in out in a timely manner I appreciate them very much!

18 October 2025
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Reply from Tower Loan - Trussville

Thank you for your positive feedback about our helpful team and fast service. We appreciate your business, Marsha!

Rated 5 out of 5 stars

I’ve done business with you before and…

I’ve done business with you before and you were very kind readjusting the loan for me which was very helpful and you all were very thoughtful. Thank you so much. The experience was good and the people that were working well also professional and kind.

2 October 2025
Tower Loan - Trussville logo

Reply from Tower Loan - Trussville

Thank you for sharing your positive experience. We appreciate your trust in Tower Loan and value your continued business.

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