Processed my request in a very timely manner. Ms. Dee is always so very helpful!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Yall are always on time when I need yall the most and the staff is so patient and the knows their job. I've never felt pressured or small when working with them. 10 out of 10 I recommend to everyone.... See more
Company replied
The sales rep and business rep at Ivan Smith were really great and Precious at Tower Loan also did a great job calling to inform me all about my loan and how to pay in order to maximize my credit.
Company replied
I have always had great experience here. I love that it is always the same or mostly the same staff and the get to know you by name. Very professional and efficient.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Shreveport
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
5118 W Bert Kouns Industrial Loop, 71129, Shreveport, LA, United States
- 318-635-8911
4.7
Excellent
55 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They are very helpful in a pinch
They are very helpful in a pinch. No pressure and very easy to repay. I’ve been very happy with my experience
10 May 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you've had a positive experience with our services. Your satisfaction is our priority and we're always here to assist you. Thank you for your feedback!
Reply from Tower Loan - Shreveport
We're glad to hear that you found our service quick and hassle-free. Your positive feedback is greatly appreciated. Thank you for choosing us!
The representative was very helpful and…Nice Staff
The representative was very helpful and knowledgeable about information she provided. The staff was nice and friendly.
1 May 2025
Reply from Tower Loan - Shreveport
Thank you for the 5-star rating! We're glad to hear that our representative was able to assist you effectively and that you found our staff to be friendly. We strive to provide excellent service and your feedback is greatly appreciated.
I’m so grateful for Tower loans and the…
I’m so grateful for Tower loans and the people that works for them super cool and nice and professional that always took care of me at the lowest point when I need it their help you guys have always been there for me. I am appreciative thank you.🙏🏾
22 April 2025
Reply from Tower Loan - Shreveport
Thank you for your positive feedback! We're glad to hear that our team at Tower Loan has been able to assist you during your time of need. Your appreciation means a lot to us. We look forward to continuing to serve you in the future.
OUTSTANDING CUSTOMER SERVICE
OUTSTANDING CUSTOMER SERVICE! Very respectful and compassionate!
24 April 2025
Reply from Tower Loan - Shreveport
Thank you for the excellent rating and kind words about our customer service. We strive to provide respectful and compassionate service to all our customers. Your feedback is greatly appreciated!
The customer service.
16 April 2025
Reply from Tower Loan - Shreveport
Thank you for the top rating! We're glad to hear that our customer service met your expectations. Your feedback is greatly appreciated.
All the people involved so far have been fabulous!!
The sales rep and business rep at Ivan Smith were really great and Precious at Tower Loan also did a great job calling to inform me all about my loan and how to pay in order to maximize my credit.
18 March 2025
Reply from Tower Loan - Shreveport
Thank you for the 5-star rating! We're glad to hear that our team at Ivan Smith and Precious at Tower Loan were able to provide you with the excellent service we strive to deliver. Your feedback is greatly appreciated.
Reply from Tower Loan - Shreveport
We're sorry to hear about your experience. We're unsure what went wrong during your process, but feel free to reach out with details. Thank you for taking the time to share your thoughts.
Great communication and quick easy…
Great communication and quick easy process to get a loan
11 February 2025
Reply from Tower Loan - Shreveport
Thank you for the positive feedback! We're glad to hear that you found our loan process quick and easy, and appreciated our communication. We strive to provide efficient and clear services to all our customers.
Very professional and helpful for me. I love this location
Very professional and helpful for me
14 February 2025
Reply from Tower Loan - Shreveport
We're glad to hear that you found our service professional and helpful. Your positive feedback is greatly appreciated. Thank you for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.