Tower Loan - Philadelphia Reviews 16

TrustScore 4.5 out of 5

4.4

414 W Beacon Street, 39350 Philadelphia, MS, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

They were there for me when I really needed them and gave me way more than I asked for Jessica is a very sweet person always greets me with a smile

Company replied

Rated 5 out of 5 stars

The employees at the Philadelphia office was outstanding. They treated me like family. My satisfaction rating for these employees (0-disgusting and 100-outstanding) are 1,000. They are out of this... See more

Company replied

Rated 5 out of 5 stars

I really needed some extra money. I got a call from an associate with Tower Loan, and it surprised me. I didn't want my current payment to go up because I'm on a budget, and it did go up by ten dol... See more

Company replied

Rated 5 out of 5 stars

The young lady who waited on me was very professional, approachable and friendly attitude was just amazing 5 star treatment no doubt 🩷🩷

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Philadelphia

Written by the company

Apply Now
Types of Loans
Find a Location
Learn About Us

About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 414 W Beacon Street, 39350, Philadelphia, MS, United States

  • 601-656-6143

4.4

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were there for me when I really…

They were there for me when I really needed them and gave me way more than I asked for Jessica is a very sweet person always greets me with a smile

3 February 2026
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for your wonderful feedback Barbara! We appreciate your trust when you needed us most. Jessica will be delighted to hear your kind words.

Rated 5 out of 5 stars

Had a great experience.

They got me and out very quickly. Very friendly staff.

31 January 2026
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thanks for your positive feedback, MARY DAVIS. We appreciate you highlighting our quick service and friendly staff.

Rated 5 out of 5 stars

Thank you!!

Just helping me out with a loan that I needed.

30 December 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

We are utterly delighted to hear we could help with your loan needs. Thank you for choosing Tower Loan!

Rated 5 out of 5 stars

Great Customer Service!!

29 November 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for taking the time to share your experience with Tower Loan's customer service team.

Rated 5 out of 5 stars

Jessica and Madison were amazing

Jessica and Madison were amazing. Thanks for all your help girls.

20 November 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for taking the time to share your experience. We appreciate your kind words about Jessica and Madison.

Rated 5 out of 5 stars

The young lady who waited on me was…

The young lady who waited on me was very professional, approachable and friendly attitude was just amazing 5 star treatment no doubt 🩷🩷

18 November 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for taking the time to share your experience. We appreciate your kind words about our professional and friendly service.

Rated 5 out of 5 stars

The employees at the Philadelphia office are outstanding

The employees at the Philadelphia office was outstanding. They treated me like family. My satisfaction rating for these employees (0-disgusting and 100-outstanding) are 1,000. They are out of this world with love and kindness. They are the kind of people I would love to be friends with, but I know I can't be friends with people dealing with money

13 November 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for your review, Stanley. We appreciate your kind words about our Philadelphia office team and their outstanding service.

Rated 5 out of 5 stars

I really needed some extra money

I really needed some extra money. I got a call from an associate with Tower Loan, and it surprised me. I didn't want my current payment to go up because I'm on a budget, and it did go up by ten dollars, but I can live with that. I got my loan that same afternoon and helped me get back on track. The interest is too high, but I intend to pay this bill off and try to pay off other bills.

14 October 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Your positive feedback is appreciated, Cynthia. We understand your budget concerns and are glad we could help you get back on track.

Rated 5 out of 5 stars

The people of honest and very…

The people of honest and very professional

3 July 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for the high rating and positive feedback. We're glad to hear that our team's professionalism and honesty met your expectations. We strive to provide the best service possible. Thanks again!

Rated 5 out of 5 stars

Great Service and friendly staff

The staff had everything ready when I arrived and explained everything in detail. This is a excellent place to do business.

12 March 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for the 5-star rating and positive feedback. We're glad to hear that our team was able to provide you with detailed explanations and efficient service. We strive to make every experience at our business a great one. Thanks for choosing us!

Rated 5 out of 5 stars

Courteous

Joshua, Jessica, and the branch manager are very helpful and courteous. I know I use to give Josh a hard time but he's really a nice guy

10 February 2025
Unprompted review
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for the 5-star rating and for recognizing the efforts of Joshua, Jessica, and our branch manager. We're glad to hear that you find our team helpful and courteous. We appreciate your feedback and look forward to serving you in the future.

Rated 5 out of 5 stars

The people was great everyone very…

The people was great everyone very respectful and helpful. I was very satisfied 💫💫💫💫💫

18 February 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

Thank you for the 5-star rating! We're glad to hear that our team was respectful and helpful. Your satisfaction is our top priority. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Help when I needed it

8 February 2025
Tower Loan - Philadelphia logo

Reply from Tower Loan - Philadelphia

We're glad to hear that you found our services helpful when you needed them. Your satisfaction is our top priority. Thank you for the positive rating!

Rated 1 out of 5 stars

I honestly wish there were 0 star…

I honestly wish there were 0 star reviews. Tower Loan of Philadelphia is HORRIBLE. If you have to get a loan, please try Tower Loan of Carthage. I receive calls from multiple numbers all day for other people! And when I do answer, I’m harassed by one of the men who work there asking multiple PERSONAL questions when I’m not even the person they’re calling for. Absolutely horrible. I do have a loan with them, and if I make a payment on my account, I prefer Tower Loan of Carthage because they’re way more respectful. My husband has a loan there and the guy asked him personal questions as well and why doesn’t he get money from me to pay his bill when it’s not my bill to pay! My loan with them is in good standing and that’s the only loan I will talk about. He also has a voicemail of the man saying “he’s pressing them” what exactly does he mean by this? This is UNPROFESSIONAL. I will never do business with them again.

15 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look