The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait unti... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Customer service was great. Everything was done professionally with no long wait
Company replied
Customer service was top tier! Mansfield location is where I do business and Demetria and Demetria were awesome! They went the extra mile to meet my needs! A BIG thank you 😊
Company replied
My experience with the staff has always been most courteous and professional. Both Ms Demetria’s at your Mansfield Louisiana location are great.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Mansfield
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1051 Washington Ave, 71052, Mansfield, LA, United States
- 318-871-4764
4.6
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service was great
Customer service was great. Everything was done professionally with no long wait
28 August 2026
Reply from Tower Loan - Mansfield
We are delighted to hear your experience was professional with no long wait. Thank you, Evelyn!
She did a good job
Demetria did a great job, was very nice and friendly and also the staff was very nice and friendly..
4 August 2026
Reply from Tower Loan - Mansfield
Thank you for taking the time to share this. We are glad Demetria and the staff made your experience a great one.
Every one was so very nice ,kind and…
Every one was so very nice ,kind and helpful very pleasant to be around.
30 July 2026
Reply from Tower Loan - Mansfield
Thank you for your review, Lou. We are glad our team was nice, kind, and helpful during your visit.
The people are very friendly & will…
The people are very friendly & will help you any way they can.
19 June 2026
Reply from Tower Loan - Mansfield
Your positive feedback about our friendly, helpful team means a great deal. We are glad to have served you well.
They all is respectful and they're very…
They all is respectful and they're very helpful
20 June 2026
Reply from Tower Loan - Mansfield
We are thrilled to hear our team was respectful and helpful. Thank you, Brandon, for sharing your experience with Tower Loan.
Very professional staff
Very professional staff. Great service and done in a timely manner.
27 May 2026
Reply from Tower Loan - Mansfield
Thank you immensely for recognizing our professional staff. We appreciate your feedback about our great service and timely manner.
Reply from Tower Loan - Mansfield
We are grateful for your kind words about our friendly service and efficient personnel at Tower Loan.
Thanks alot love how they help me
25 April 2026
Reply from Tower Loan - Mansfield
Thank you for taking the time to share your positive experience with Tower Loan. We appreciate your feedback.
My experience with the staff has always…
My experience with the staff has always been most courteous and professional. Both Ms Demetria’s at your Mansfield Louisiana location are great.
9 April 2026
Reply from Tower Loan - Mansfield
Thank you for recognizing our courteous and professional staff. We appreciate your kind words about both Ms. Demetrias.
Demetria Preston gets and has earned my 5 start review
Demetria Preston definitely needs recognition for making sure her customer is satisfied and she has always been polite and very professional SHE is the one getting my five star review
25 March 2026
Unprompted review
Reply from Tower Loan - Mansfield
Thank you for recognizing Demetria Preston's outstanding service. We appreciate your five star review and value customers like you.
Great customer service!!
30 January 2026
Reply from Tower Loan - Mansfield
We are delighted to hear about your positive experience with our customer service team at Tower Loan.
Customer service was top tier
Customer service was top tier! Mansfield location is where I do business and Demetria and Demetria were awesome! They went the extra mile to meet my needs! A BIG thank you 😊
29 January 2026
Reply from Tower Loan - Mansfield
We are absolutely thrilled to hear about your top tier experience! Thank you for recognizing Demetria's exceptional service.
Very nice polite and good people who…
Very nice polite and good people who understand and try to help you out
21 January 2026
Reply from Tower Loan - Mansfield
We are grateful for your kind words about our team's understanding and helpfulness.
Reply from Tower Loan - Mansfield
Thank you for sharing your positive feedback.
The company did great with getting me…
The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait until the next day to get everything processed. So maybe the employees could have quicker and more polite customer service becuase the ladies was kind of rude to me.
8 January 2026
Reply from Tower Loan - Mansfield
We appreciate you choosing us for your loan. We're sorry the process took longer than expected and for any impolite service you experienced. We'll address your concerns to improve our customer service and efficiency. Thanks for your feedback.
Fast and easy loans
I have dealt with Tower Loans a few times. The process is very easy and the staff is friendly.
19 September 2025
Reply from Tower Loan - Mansfield
We are ecstatic to hear about your positive experience with our easy process and friendly staff, Constance.
Quick and smooth process!
19 August 2025
Reply from Tower Loan - Mansfield
Thank you for your positive feedback! We're pleased to hear that you found the process quick and smooth. Your satisfaction is important to us, and we look forward to serving you again.
Reply from Tower Loan - Mansfield
We're glad to hear that you found our process quick and easy. Your positive feedback about Erica and Demetrie is much appreciated. Thank you for your review!
Reply from Tower Loan - Mansfield
We're glad to hear that you found our loan explanation helpful. It's our goal to make sure our customers understand all aspects of our services. Thank you for your positive feedback!
Great experience
Great experience, clean, comfortable environment, super friendly staff, and outstanding service. They go above and beyond to meet your needs.
3 July 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating and positive feedback. We're glad to hear you found our environment clean and comfortable, and our staff friendly. Your satisfaction is our priority, and we're pleased to know we exceeded your expectations. We look forward to serving you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.