My experience with the staff has always been most courteous and professional. Both Ms Demetria’s at your Mansfield Louisiana location are great.
Company replied
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The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait unti... See more
Company replied
Customer service was top tier! Mansfield location is where I do business and Demetria and Demetria were awesome! They went the extra mile to meet my needs! A BIG thank you 😊
Company replied
Great experience, clean, comfortable environment, super friendly staff, and outstanding service. They go above and beyond to meet your needs.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Mansfield
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1051 Washington Ave, 71052, Mansfield, LA, United States
- 318-871-4764
4.5
Excellent
17 reviews
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My experience with the staff has always…
My experience with the staff has always been most courteous and professional. Both Ms Demetria’s at your Mansfield Louisiana location are great.
9 April 2026
Reply from Tower Loan - Mansfield
Thank you for recognizing our courteous and professional staff. We appreciate your kind words about both Ms. Demetrias.
Demetria Preston gets and has earned my 5 start review
Demetria Preston definitely needs recognition for making sure her customer is satisfied and she has always been polite and very professional SHE is the one getting my five star review
25 March 2026
Unprompted review
Reply from Tower Loan - Mansfield
Thank you for recognizing Demetria Preston's outstanding service. We appreciate your five star review and value customers like you.
They are really nice
19 February 2026
Reply from Tower Loan - Mansfield
We are delighted to hear you found our team really nice. Your positive experience means everything to us.
Great customer service!!
30 January 2026
Reply from Tower Loan - Mansfield
We are delighted to hear about your positive experience with our customer service team at Tower Loan.
Customer service was top tier
Customer service was top tier! Mansfield location is where I do business and Demetria and Demetria were awesome! They went the extra mile to meet my needs! A BIG thank you 😊
29 January 2026
Reply from Tower Loan - Mansfield
We are absolutely thrilled to hear about your top tier experience! Thank you for recognizing Demetria's exceptional service.
Very nice polite and good people who…
Very nice polite and good people who understand and try to help you out
21 January 2026
Reply from Tower Loan - Mansfield
We are grateful for your kind words about our team's understanding and helpfulness.
Reply from Tower Loan - Mansfield
Thank you for sharing your positive feedback.
The company did great with getting me…
The company did great with getting me the loan. I feel some of the process was prolonged , I waited longer then I needed too I sat there for a almost 8 hours just to get told I would have to wait until the next day to get everything processed. So maybe the employees could have quicker and more polite customer service becuase the ladies was kind of rude to me.
8 January 2026
Reply from Tower Loan - Mansfield
We appreciate you choosing us for your loan. We're sorry the process took longer than expected and for any impolite service you experienced. We'll address your concerns to improve our customer service and efficiency. Thanks for your feedback.
Fast and easy loans
I have dealt with Tower Loans a few times. The process is very easy and the staff is friendly.
19 September 2025
Reply from Tower Loan - Mansfield
We are ecstatic to hear about your positive experience with our easy process and friendly staff, Constance.
Quick and smooth process!
19 August 2025
Reply from Tower Loan - Mansfield
Thank you for your positive feedback! We're pleased to hear that you found the process quick and smooth. Your satisfaction is important to us, and we look forward to serving you again.
Reply from Tower Loan - Mansfield
We're glad to hear that you found our process quick and easy. Your positive feedback about Erica and Demetrie is much appreciated. Thank you for your review!
Reply from Tower Loan - Mansfield
We're glad to hear that you found our loan explanation helpful. It's our goal to make sure our customers understand all aspects of our services. Thank you for your positive feedback!
Great experience
Great experience, clean, comfortable environment, super friendly staff, and outstanding service. They go above and beyond to meet your needs.
3 July 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating and positive feedback. We're glad to hear you found our environment clean and comfortable, and our staff friendly. Your satisfaction is our priority, and we're pleased to know we exceeded your expectations. We look forward to serving you again.
Very professional and informative
Very professional and informative. Did not rush me in any way and gave me all options available.
24 May 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating! We're glad to hear that you found our service professional and informative. It's important to us that our customers feel unrushed and well-informed about all available options. We appreciate your feedback!
All of the employees were acted in a…
All of the employees were acted in a courteous professional manner. My overall experience was pleasant and satisfying.
10 May 2025
Reply from Tower Loan - Mansfield
Thank you for the 5-star rating and positive feedback. We're glad to hear that our team's professionalism and courtesy contributed to your pleasant experience. We strive to provide satisfying service to all our customers. Thanks again!
Gabby customer service was great..
3 April 2025
Reply from Tower Loan - Mansfield
We're glad to hear that you had a positive experience with our customer service, particularly with Gabby. Your feedback is greatly appreciated. Thank you for choosing us!
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