Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Helpful and courteous staff at the moss bluff la. Office. Very polite and knowledgeable folks, as well as patient. The office is tucked away and shares space in a stip mall type lot.., but otherwise... See more
Company replied
Upon getting the loan approved from an appliance store, the following day, I received a call from Tower loan, who had answered every question. The employee there, Mrs. Lakeisha, was very courteous a... See more
Company replied
As always the employees at the Lake Charles office are fast & friendly. They will go above & beyond to get you the money you’re looking for. If you get in a bind & need some quick cash there definitel... See more
Company replied
I recently had an excellent experience with Tower Loan and highly recommend them. Their customer service was outstanding, friendly and knowledgeable staff who genuinely cared about getting money... See more
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1200 N MLK HWY, Ste 150, 70601, Lake Charles, LA, United States
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Tower Loan - Lake Charles
Everyone was friendly and I was helped right away. While waited for my loan to be approved they let me know exactly what was going on.

Reply from Tower Loan - Lake Charles
Very friendly and knowledgeable people that works there.

Reply from Tower Loan - Lake Charles
People were very helpful, and getting the loan was fast and easy

Reply from Tower Loan - Lake Charles

Reply from Tower Loan - Lake Charles
The ppl are nice and can get you what you need. I approve this message 👍🏾

Reply from Tower Loan - Lake Charles

Reply from Tower Loan - Lake Charles
They were very helpful and friendly! They helped me get more money than I needed but actually helped me take care of an unseen problem. Everyone made me feel comfortable and made the process easier! Amazing people! Thanks

Reply from Tower Loan - Lake Charles

Reply from Tower Loan - Lake Charles

Reply from Tower Loan - Lake Charles

Reply from Tower Loan - Lake Charles
Amber is a life saver. She always comes through whenever I need. I give 1000 stars. She's saved me in many situations.

Reply from Tower Loan - Lake Charles
Easy process, very professional associate, who was working alone on a Saturday, got all done with exceptional professionalism.

Reply from Tower Loan - Lake Charles
Reached out after i insisted to stop all communication. Rude employees and definitely the branch manager was hard to put up with.

Reply from Tower Loan - Lake Charles
I've never had any problems with this company. I trust them, I know them and if I have a problem I call them and they are very understanding with me. They are not pushy and they treat you with the utmost respect. If I need them they are always there. Best finance company ever for me.

Reply from Tower Loan - Lake Charles
I have dealt with Tower Loan for over 5 years and have found the representatives to be courteous, knowledgeable and efficient. It's been a pleasure doing business with this company.

Reply from Tower Loan - Lake Charles
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.