My experience with you guy's was awesome could not ask for better ,,, the only thing that would be better,, was if I could get the day my payment is due changed back to the end of the month instead of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like that the service is instant when I walk in the door. No matter the reason for my visit, the service is always very quick, and it's thanks to the professionalism from the employees. The best par... See more
Company replied
I called Brittany and told her that I had an appointment and I needed to get out of there as quick as possible, when I got there I was out in about 20 minutes.
Company replied
Awesome company! Been with them a long time. Before my loan be almost paid out they sending another check. I mean super fast. I wish all loan company was like tower loan. 5 stars is not enough for th... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Lafayette
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
4416 Johnston St, Ste 7A, 70503, Lafayette, LA, United States
- 337-406-0989
4.5
Excellent
31 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience with tower loan
Great experience with tower loan, Great customer service
8 April 2026
Reply from Tower Loan - Lafayette
We are privileged to hear about your great experience and appreciate your kind words about our customer service.
Reply from Tower Loan - Lafayette
We are pleased to hear you found Tower Loan friendly and professional. Thank you for your positive feedback.
My experience .
My experience with you guy's was awesome could not ask for better ,,, the only thing that would be better,, was if I could get the day my payment is due changed back to the end of the month instead of the beginning of the month..
26 March 2026
Reply from Tower Loan - Lafayette
We are grateful for your positive feedback!
So friendly and made the experience…
So friendly and made the experience quick and easy!
21 February 2026
Reply from Tower Loan - Lafayette
Thank you for sharing your positive experience! We appreciate your kind words about our friendly service.
I was offered a cash advance with no…
I was offered a cash advance with no change to my current payments.
My payments went up 25.00
Trying to develop trust here!
22 January 2026
Helping me out with I need help I…
Helping me out with I need help I appreciate them a whole lot
30 December 2025
Reply from Tower Loan - Lafayette
Thanks for your positive feedback. We appreciate you recognizing our help when you needed it most.
People needs to know that your company is professional and compassionate toward their clients.
My loan was taken seriously by the employee and I appreciate the follow up calls to see if I need a loan. My experience was quick and easy!
18 December 2025
Reply from Tower Loan - Lafayette
Thanks for highlighting our professional and compassionate approach. We appreciate your trust in Tower Loan and value your positive experience.
Special people to deal with great service
The people are great with there clients the best service
25 November 2025
Reply from Tower Loan - Lafayette
Thank you for highlighting our great service and team. We appreciate clients like you, Sara.
Good customer service
12 November 2025
Reply from Tower Loan - Lafayette
Thanks for recognizing our good customer service. We appreciate your positive feedback about your experience with Tower Loan.
Quick service & Professional Down-to-earth people.
I like that the service is instant when I walk in the door. No matter the reason for my visit, the service is always very quick, and it's thanks to the professionalism from the employees. The best part is that they do it all with a smile, while making you feel like a person, and not just a number.
10 October 2025
Reply from Tower Loan - Lafayette
We are utterly delighted to hear about your positive experience with our quick service and professional team members.
Very helpful
Very helpful, went the extra mile . Explained the options available to me.
.
4 October 2025
Reply from Tower Loan - Lafayette
We are thrilled to hear you found our team helpful and appreciated the explanation of options available.
Made me & my mom very comfortable &…
Made me & my mom very comfortable & walk us through every detail. Came across as very trustworthy establishment
4 October 2025
Reply from Tower Loan - Lafayette
We are utterly delighted to hear we made you and your mom comfortable and trustworthy throughout the process.
The Manager at this Branch is really a…
The Manager at this Branch is really a great person to work with. He tries hard to make the experience for the borrower go very smoothly. Sedrick is a great guy
13 September 2025
Reply from Tower Loan - Lafayette
We are overjoyed to hear about your positive experience with Sedrick. Thank you for recognizing his dedication to excellent service.
Reply from Tower Loan - Lafayette
We are disappointed to hear about any disconnect between your experience and rating. Your feedback helps us improve our service.
I called Brittany and told her that I…
I called Brittany and told her that I had an appointment and I needed to get out of there as quick as possible, when I got there I was out in about 20 minutes.
23 August 2025
Reply from Tower Loan - Lafayette
We're glad you had a quick and efficient experience after speaking with our team. We appreciate you taking the time to share your feedback with us.
Friendly and Fast
Staff is friendly and the whole process was painless. They worked with what we needed and got a check right then.
19 August 2025
Reply from Tower Loan - Lafayette
Thank you for sharing your positive experience. We're pleased to hear that our staff provided friendly service and that the process was smooth for you. Your feedback is greatly appreciated.
Reply from Tower Loan - Lafayette
Thank you for your positive feedback! We're pleased to hear that you found our service friendly and fast. We look forward to serving you again in the future.
Very professional and courteous emplyees
29 July 2025
Reply from Tower Loan - Lafayette
Thank you for your positive feedback! We're pleased to hear that our team provided you with professional and courteous service. Your satisfaction is important to us, and we look forward to serving you again.
The representative was very detailed…
The representative was very detailed and patient whenever my loan was explained to me. I appreciate the friendliness in her tone and willingness to extend forth assistance to me and my family if an additional need should occur.
18 July 2025
Reply from Tower Loan - Lafayette
Thank you for the 5-star rating and the positive feedback. We're glad to hear that our representative was able to provide detailed and patient service. We always strive to assist our customers in the best way possible. Your appreciation means a lot to us.
Amazing company with an amazing staff ! Especially Cedric and Brittany; Always so helpful, professional and kind !
Amazing company with an amazing staff !
16 July 2025
Reply from Tower Loan - Lafayette
Thank you for the 5-star rating and the kind words about our team. We strive to provide excellent service and we're glad to hear that you had a positive experience. We appreciate your feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.