My interaction with the two young ladies at the Jena Louisiana branch was very pleasant. Both were really sweet and nice. Very personable and quite lovely as well. They worked fast and efficiently as... See more
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It was a clean area. Seems to be well organized and management seemed to be great. Very respectful and high customer satisfaction.
Company replied
The people at tower loan made me feel like I was a true valued customer. My 1st time borrowing money from them. They made it so easy. I am so glad I chose them.
Company replied
Very easy process. All the staff was very friendly and helpful.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Jena
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
3205 North First, 71342, Jena, LA, United States
- 318-992-4131
4.4
Excellent
15 reviews
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Reply from Tower Loan - Jena
Thank you for your wonderful feedback. We appreciate your kind words about our staff and process.
The people at tower loan made me feel special …
The people at tower loan made me feel like I was a true valued customer. My 1st time borrowing money from them. They made it so easy. I am so glad I chose them.
22 October 2025
Reply from Tower Loan - Jena
Thanks for choosing Tower Loan for your first borrowing experience. We appreciate you feeling valued and special.
How to get reoccurring business!!
They need to get people in there that know what they are doing and how to run this business. As well as explaining and making sure their customers understand the terms and conditions. That's how you get return business. So far there is one employee whom has been helpful and polite.
9 October 2025
Great people and great service...
My interaction with the two young ladies at the Jena Louisiana branch was very pleasant. Both were really sweet and nice. Very personable and quite lovely as well. They worked fast and efficiently as though they knew my time was valuable.
27 September 2025
Reply from Tower Loan - Jena
We are thrilled to hear about your pleasant experience with our team at the Jena branch. Thank you for your kind words.
Reply from Tower Loan - Jena
Thank you for your positive feedback! We're pleased to hear that you found our service friendly. We look forward to serving you again in the future.
Reply from Tower Loan - Jena
We're glad to hear that you found our service helpful and our team kind. Your positive feedback is greatly appreciated. Thank you!
Great experience !!
12 July 2025
Reply from Tower Loan - Jena
We're glad to hear you had a great experience! Your positive feedback is much appreciated. Thank you for taking the time to share it.
Reply from Tower Loan - Jena
We're glad to hear you found our services efficient. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Great management and customer service
It was a clean area. Seems to be well organized and management seemed to be great. Very respectful and high customer satisfaction.
12 July 2025
Reply from Tower Loan - Jena
Thank you for the positive feedback! We're glad to hear that you found our area clean and well-organized. Your satisfaction is our top priority, and we're pleased to know our management team met your expectations. We appreciate your support!
Reply from Tower Loan - Jena
We're glad to hear that you had a positive experience with our staff. We strive to provide excellent service to our customers. Thank you for your feedback!
Employees were professional & approved…
Employees were professional & approved our loan in a timely manner.
3 July 2025
Reply from Tower Loan - Jena
Thank you for the positive feedback! We're glad to hear that our team was able to assist you efficiently. Your satisfaction is our priority at Tower Loan. We look forward to serving you again in the future.
The manager Tyler was very nice
The manager Tyler was very nice. Efficient, and fast. Very good service.
25 June 2025
Reply from Tower Loan - Jena
Thank you for the positive feedback! We're glad to hear that you had a great experience with our manager Tyler. Your satisfaction is our priority and we're happy to know we met your expectations. Thanks again!
Reply from Tower Loan - Jena
We're glad to hear that you found our process to be quick and efficient. Your satisfaction is our top priority. Thank you for the positive feedback!
Reply from Tower Loan - Jena
Thank you for the positive feedback! We're glad to hear that our training efforts are noticeable and appreciated. We strive to provide the best service possible. Thanks again!
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