Tower Loan - Farmington Reviews 33

TrustScore 4.5 out of 5

4.6

10 North Jackson St, 63640 Farmington, MO, US


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Rated 5 out of 5 stars

The Staff at the Farmington Office are an awesome bunch of young Professionals. I have been doing business there since 2017. They have always treated me with kindness and have made the process of obta... See more

Company replied

Rated 5 out of 5 stars

Staff was very friendly, especially Kelsie! The managers quick wit on calculating was impressive! They were able to help me get a lower rate on a loan and save me money!

Company replied

Rated 4 out of 5 stars

The ladies at the Farmington location are always on their game. I went in for a small personal loan, they got me approved for more than I was asking and then when I decided to stay with my original am... See more

Company replied

Rated 5 out of 5 stars

I found that the people at Tower Loan to be very professional. When I have called the office, everyone who answered do well at letting you know they are concerned with whatever issue you have.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Farmington

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 10 North Jackson St, 63640, Farmington, MO, United States

  • 573-760-1216

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Rated 5 out of 5 stars

Kelsey is the best!

Kelsey is the best!! She is always willing to help and she is always so nice.

18 April 2026
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Reply from Tower Loan - Farmington

Thanks for highlighting Kelsey's exceptional service! We appreciate you recognizing her helpfulness and kindness.

Rated 5 out of 5 stars

Super fast

Super fast! Friendly and helpful staff!

11 April 2026
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Reply from Tower Loan - Farmington

We are happy to hear you found our service super fast with friendly and helpful staff!

Rated 5 out of 5 stars

Great, friendly, knowledgeable staff!

Staff was very friendly, especially Kelsie! The managers quick wit on calculating was impressive! They were able to help me get a lower rate on a loan and save me money!

21 April 2026
Unprompted review
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Reply from Tower Loan - Farmington

We sincerely value your feedback! Thank you for recognizing Kelsie and our team's friendly service and expertise in helping you save money.

Rated 5 out of 5 stars

The people there at tower loan where…

The people there at tower loan where very professional and made my experience very pleasant and relaxing, in get my loan and going threw the process,I rate them an A++ loan company highly recommend to anyone looking for a loan and a little unsure about it, the people at tower loan will help you and you will thank yourself and them for the process of getting a loan so easy and stress free

6 March 2026
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Reply from Tower Loan - Farmington

Thank you for your wonderful feedback! We appreciate your recommendation and are pleased our professional team made your loan process pleasant and stress-free.

Rated 5 out of 5 stars

very polite and professional

very polite and professional. Whole process was ran smoothly and efficiently.

7 February 2026
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Reply from Tower Loan - Farmington

Thank you for your wonderful feedback. We appreciate you recognizing our polite and professional service and smooth process.

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Knowledgeable employees who have the willingness to work with the financial needs one has.

11 February 2026
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Reply from Tower Loan - Farmington

We are delighted to hear about your excellent experience! Thank you for recognizing our knowledgeable team's commitment to your financial needs.

Rated 4 out of 5 stars

Farmington Tower loan

The ladies at the Farmington location are always on their game. I went in for a small personal loan, they got me approved for more than I was asking and then when I decided to stay with my original amount, they did not try to push me. They are very personable and knowledgeable.

6 February 2026
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Reply from Tower Loan - Farmington

Your positive feedback about our Farmington team means everything. We appreciate you recognizing their personable and knowledgeable service.

Rated 5 out of 5 stars

Treated with respect.

Treated with respect.

20 January 2026
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Reply from Tower Loan - Farmington

We are utterly delighted to hear you felt treated with respect. Your experience matters greatly to us.

Rated 5 out of 5 stars

The Staff at Farmington,Mo

The Staff at the Farmington Office are an awesome bunch of young Professionals. I have been doing business there since 2017. They have always treated me with kindness and have made the process of obtaining or refinancing a loan smooth and trouble free. The main office should be very proud of them!

17 January 2026
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Reply from Tower Loan - Farmington

We appreciate you taking the time to share your positive experience with our Farmington team. We're happy to hear that they have consistently provided you with kind and efficient service since 2017. Thank you for your feedback!

Rated 5 out of 5 stars

Quick and easy

Quick and easy

16 December 2025
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Reply from Tower Loan - Farmington

Thank you for your review. We appreciate you highlighting our quick and easy service at Tower Loan.

Rated 5 out of 5 stars

They customer service was amazing

They customer service was amazing. They helped me with my Christmas with low payments.

29 November 2025
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Reply from Tower Loan - Farmington

We greatly appreciate your feedback about our customer service and helping with your Christmas payments.

Rated 1 out of 5 stars

I went in to get a loan on a Friday and…

I went in to get a loan on a Friday and the person helping me skipped over the interest part of the loan documents on a tablet. I read over them when I got home and went to return the check the following Monday. The manager said he didn’t know how to do a cancellation and took my check and walked out the door. He didn’t give me any answers and he didn’t seem happy that I returned the check. I don’t appreciate being treated that way and I will never come to Tower Loan again. Guess I’m not some idiot you can scam out of 1,000’s of Dollars so I don’t deserve respect or answers.

8 November 2025
Rated 5 out of 5 stars

Great experience

They we very helpful and friendly. Helped with all my questions and explained everything with the loan process perfectly.

8 August 2025
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Reply from Tower Loan - Farmington

We are thrilled to hear about your great experience! Thank you for recognizing our helpful team and loan process.

Rated 5 out of 5 stars

Everyone in the Farmington office was…

Everyone in the Farmington office was very friendly, helpful, and knowledgeable. They helped me to get exactly what I needed. Thank you!

21 August 2025
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Reply from Tower Loan - Farmington

We appreciate your positive feedback and 5-star rating! We're glad to hear that our Farmington office team was friendly, helpful, and knowledgeable, and that we met your needs. Thank you!

Rated 5 out of 5 stars

I found that the people at Tower Loan…

I found that the people at Tower Loan to be very professional. When I have called the office, everyone who answered do well at letting you know they are concerned with whatever issue you have.

6 September 2024
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Reply from Tower Loan - Farmington

Thank you for sharing your positive experience with Tower Loan. We're pleased to hear that our team's professionalism and attentiveness met your expectations. Your feedback is greatly appreciated and encourages us to continue providing excellent service.

Rated 5 out of 5 stars

Very welcoming

Very welcoming. The people in the office are so nice. The young lady that helped me was exceptionally nice.

10 July 2025
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Reply from Tower Loan - Farmington

We're glad to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness stood out to you. Thank you for your kind words and high rating!

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