My experience was great. The manager was very polite and detailed. Answered all questions and made the transaction very easy.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Everyone was so nice and made it simple and speedy. I really like the new paperless system. Thank you Tower Loan and keep up the good work!
Company replied
Tower Loan personnel accepted me as a customer when other companies denied my request for a loan. I have no trouble renewing when I need to.
Company replied
Tower Loan is definitely my go to place when I need them. They are very Friendly and Have Great Customer Service. Keep Doing a Great Job Ladies.
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Crystal Springs
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
316 E Railroad Avenue, 39059, Crystal Springs, MS, United States
- 601-892-2462
4.5
Excellent
13 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone was so nice and made it simple…
Everyone was so nice and made it simple and speedy. I really like the new paperless system. Thank you Tower Loan and keep up the good work!
18 April 2026
Reply from Tower Loan - Crystal Springs
Thank you for taking the time to share your experience. We appreciate your kind words about our paperless system and service.
Reply from Tower Loan - Crystal Springs
We genuinely admire your feedback about our customer service. Thank you for choosing Tower Loan.
My experience was great
My experience was great. The manager was very polite and detailed. Answered all questions and made the transaction very easy.
8 April 2026
Reply from Tower Loan - Crystal Springs
We are glad to hear about your great experience. We appreciate your kind words about our manager's professionalism.
Great Customer Experience
Tower Loan is definitely my go to place when I need them. They are very Friendly and Have Great Customer Service. Keep Doing a Great Job Ladies.
20 February 2026
Reply from Tower Loan - Crystal Springs
Thank you for your wonderful feedback! We appreciate your loyalty and are delighted our team provides excellent service.
Welcoming & Friendly environment
Welcoming & Friendly, Bright, clean Wonderful environment
19 December 2025
Reply from Tower Loan - Crystal Springs
We appreciate you sharing your wonderful experience! We're so happy you found our environment welcoming, friendly, bright, and clean.
Tower Loan personnel accepted me as a…
Tower Loan personnel accepted me as a customer when other companies denied my request for a loan. I have no trouble renewing when I need to.
20 December 2025
Reply from Tower Loan - Crystal Springs
We are privileged to serve you when others could not. Your trust in Tower Loan means everything to us.
They will go beyond to help you
They we nice and they help me as quickly as they could
2 December 2025
Reply from Tower Loan - Crystal Springs
We are grateful you experienced our commitment to helping you quickly and going beyond expectations.
Reply from Tower Loan - Crystal Springs
We are happy to hear about your positive experience with our customer service team at Tower Loan.
Reply from Tower Loan - Crystal Springs
Thank you for the positive feedback! We're glad to hear that you found our service professional. We strive to maintain this standard in all our interactions. Thanks again for your review!
Reply from Tower Loan - Crystal Springs
Thank you for the 5-star rating and for highlighting our professionalism. We strive to provide a pleasant experience for all our customers. Your feedback is greatly appreciated.
Marquita Sandifer
29 May 2025
Reply from Tower Loan - Crystal Springs
Thank you for the 5-star rating. We're glad to see your positive feedback. Your support is greatly appreciated!
Reply from Tower Loan - Crystal Springs
Thank you for the positive feedback! We're glad to hear that you found our loan process to be efficient and our team to be friendly. We strive to provide excellent service to all our customers.
Staff is always welcoming and they been…
Staff is always welcoming and they been holding me down for years.
24 January 2025
Reply from Tower Loan - Crystal Springs
Thank you for the 5-star rating! We're glad to hear that our team has consistently provided a welcoming experience. Your continued support over the years is greatly appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.