Tower Loan - Central Reviews 19

TrustScore 4.5 out of 5

4.3

12211 Greenwell Sprgs Rd, 70814 Baton Rouge, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.

Company replied

Rated 4 out of 5 stars

My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.

Company replied

Rated 5 out of 5 stars

I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan

Company replied

Rated 5 out of 5 stars

The Process take a while, because they had a manager in training and she was new to the process, but over all the manager and manager in training was very nice and curious.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Central

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 12211 Greenwell Sprgs Rd, 70814, Baton Rouge, LA, United States

  • 225-261-0158

4.3

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Clear instructions

Clear instructions. I needed to call and talk to a person who answered my questions. Easy to set up my account on line.

10 March 2026
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Reply from Tower Loan - Central

Thank you for your feedback, Susan. We appreciate you highlighting our clear instructions and helpful staff assistance with your account setup.

Rated 1 out of 5 stars

Be honest stop tricking people into…

Be honest stop tricking people into getting another loan I call to pay my my payment they always call about consolidation to make you pay less when I got there she say furniture note got pay off from them than gave 2000 more only end up paying 40 dollars cheaper than two week later call and ask me about the payment I was calling in to pay that you supposed to had consolidation can’t get into with the supervisor now I’m pay more than I was paying about 200 more I should have kept it the same I was trick
Towers loan on greenwell and central

19 February 2026
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Reply from Tower Loan - Central

We are sorry to hear about the confusion with your consolidation. Please contact the local branch Manager to help clear up any confusion there may be.

Rated 5 out of 5 stars

Amazing staff!

Amazing staff!

14 February 2026
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Reply from Tower Loan - Central

We are thrilled to hear about your positive experience with our amazing staff at Tower Loan!

Rated 5 out of 5 stars

Very Respectful

Very Respectful

20 November 2025
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Reply from Tower Loan - Central

Thank you for your wonderful feedback. We appreciate you recognizing our respectful service at Tower Loan.

Rated 5 out of 5 stars

EXCELLENT!

21 August 2025
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Reply from Tower Loan - Central

Thank you for your excellent rating! We're pleased to know you had a positive experience. Your feedback is greatly appreciated.

Rated 5 out of 5 stars
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Reply from Tower Loan - Central

Thank you for your positive feedback! We're pleased to hear that our team's politeness made a great impression. We look forward to serving you again.

Rated 5 out of 5 stars

People nice and friendly and easy to…

People nice and friendly and easy to get loan

26 July 2025
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Reply from Tower Loan - Central

Thank you for your positive feedback! We're pleased to hear that you found our team friendly and the loan process easy. Your satisfaction is important to us, and we appreciate your support.

Rated 4 out of 5 stars

Great resource and easy to work with

My experience with Tower Loan has been great. They were there for me when I initially moved into my new home and had some unexpected expenses. They remain a good resource for me when I need it.

17 May 2025
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Reply from Tower Loan - Central

We're glad to hear that you've had a positive experience with Tower Loan. It's wonderful to know that we could assist during your move and continue to be a reliable resource for you. Thank you for your feedback and your 4-star rating.

Rated 5 out of 5 stars

Professional customer service.

Professional customer service.

3 May 2025
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Reply from Tower Loan - Central

Thank you for the positive feedback! We're glad to hear that you found our customer service professional. We strive to provide the best service possible. Your satisfaction is our priority.

Rated 5 out of 5 stars

I really like Tower loan the staff is…

I really like Tower loan the staff is very friendly and helpful i would use Tower loan again and will recommend them to anyone who is seeking a loan

17 April 2025
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Reply from Tower Loan - Central

Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our staff friendly and helpful. Your recommendation means a lot to us. We look forward to serving you again at Tower Loan.

Rated 5 out of 5 stars

The Process take a while

The Process take a while, because they had a manager in training and she was new to the process, but over all the manager and manager in training was very nice and curious.

11 April 2025
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Reply from Tower Loan - Central

Thank you for your patience and understanding during our training process. We're glad to hear that our team was able to provide a pleasant experience despite the wait. Your feedback is greatly appreciated and will help us improve our services.

Rated 5 out of 5 stars

Willing to help those in need of funds

Willing to help those in need of funds, treating you with respect and not judging you by the color of your skin.

20 February 2025
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Reply from Tower Loan - Central

Thank you for your kind words. We are committed to providing a supportive and inclusive environment for all our customers. We appreciate your recognition of our efforts.

Rated 5 out of 5 stars

After taking my application over the…

After taking my application over the phone I was approved in about 15 minutes and when I arrived at the office every one was friendly and very professional

25 February 2025
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Reply from Tower Loan - Central

We're glad to hear about your positive experience with our application process and team. Your feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

Wonderful service from great down too…

Wonderful service from great down too earth courteous staff, Thanks Tower Loan.

4 February 2025
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Reply from Tower Loan - Central

Thank you for the 5-star rating and the positive feedback about our service and staff at Tower Loan. We're glad to hear you had a great experience. Your appreciation means a lot to us.

Rated 5 out of 5 stars

My Experience

I have never had an issue with Tower Loan. The workers have always been polite.

29 January 2025
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Reply from Tower Loan - Central

Thank you for the positive feedback! We're glad to hear that your experiences with Tower Loan have been consistently positive and that our team's politeness stands out. We appreciate your support and look forward to serving you in the future.

Rated 5 out of 5 stars

Friendly

Friendly, professional staff.

29 January 2025
Tower Loan - Central logo

Reply from Tower Loan - Central

Thank you for the positive feedback! We're glad to hear that our staff's professionalism and friendliness met your expectations. We look forward to serving you again in the future.

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