Tower Loan - Brandon Reviews 20

TrustScore 4 out of 5

4.1

2155 Hwy 18, Ste D, 39042 Brandon, MS, US


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Rated 5 out of 5 stars

I’ve been with Tower Loan for several years now in Brandon, Ms. Samantha Skeen Branch Manager has always been excellent to me in assisting me with loans. She is very professional, kind, caring and un... See more

Company replied

Rated 5 out of 5 stars

the manager her name is Sam i believe at the Brandon Mississippi location great service great personality

Company replied

Rated 5 out of 5 stars

These People are Very Professional & Know What They’re Doing…. They are also Very Courteous & Very Friendly…. And Also, Tower Loan in Brandon, Ms., Has Really Good Employees Who Care About People’s Ne... See more

Company replied

Rated 5 out of 5 stars

My loan docs were all ready when I arrived so the process only took about 15 minutes. It helped by emailing my ID & pay stub before I arrived.

Company replied


Company details

  1. Loan Agency
  2. Car Finance and Loan Company
  3. Financial Institution
  4. Mortgage Lender
  5. Non-Bank Financial Service

About Tower Loan - Brandon

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 2155 Hwy 18, Ste D, 39042, Brandon, MS, United States

  • 601-706-2897

4.1

Great

TrustScore 4 out of 5

20 reviews

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Rated 5 out of 5 stars

the manager her name is Sam i believe…

the manager her name is Sam i believe at the Brandon Mississippi location great service great personality

31 March 2026
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Reply from Tower Loan - Brandon

Thank you for recognizing Sam's great service and personality at our Brandon Mississippi location.

Rated 5 out of 5 stars

I’ve been with Tower Loan for several…

I’ve been with Tower Loan for several years now in Brandon, Ms. Samantha Skeen Branch Manager has always been excellent to me in assisting me with loans. She is very professional, kind, caring and understandable when it comes to my loan. All of the associates have been very helpful. Thank you Sam and Tower Loan
Sincerely Gail Welch

29 January 2026
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Reply from Tower Loan - Brandon

We sincerely value your loyalty and kind words about Samantha and our team. Thank you for being with Tower Loan.

Rated 1 out of 5 stars

Loan was made through MsKelley…

Loan was made through MsKelley Furniture, this is a 36-month interest free loan.

Now that I read the reviews, no problems occur before getting money but afterwards. This is my experience of something happening beyond your control and was well publicized.

Government shutdown (furlough/employment termination) happens; I receive a call every day for payment even after I explained the situation. Apparently, it was partially annotated in my file keep in mind this was after being one day late (21st) in October. Then every day after that date in October and November until December. I was fired with no pay.

I learnt from the unprofessional/rude Tower Loan manager that headquarters or Mississippi locations did not have any assistance for government employees. Along with my 36-month interest free loan obtained through the furniture company because I missed payment in October and November the lending company has elected to impose interest from day one of the loan on my balance.

Moreover, as of today, I haven't received any written notification stating that interest has been added to my loan NOR a monthly statements reflecting such action and my balance.

Now, I’ve chosen to write a letter to the Tower Loan headquarters to inquire about this action and/or the lack of processes.

21 October 2025
Unprompted review
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Reply from Tower Loan - Brandon

We apologize for falling short during your difficult situation. All of the related information can be found in the contract you signed regarding the no-interest piece of the loan. If you need a copy or would like to discuss it in detail, you can speak with the local Manager or the Regional Supervisor.

Rated 5 out of 5 stars

My loan docs were all ready when I…

My loan docs were all ready when I arrived so the process only took about 15 minutes. It helped by emailing my ID & pay stub before I arrived.

16 December 2025
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Reply from Tower Loan - Brandon

Your positive feedback means so much! We appreciate you preparing your documents in advance for such an efficient experience.

Rated 5 out of 5 stars

People of Tower Loan of Brandon, Ms.

These People are Very Professional & Know What They’re Doing…. They are also Very Courteous & Very Friendly…. And Also, Tower Loan in Brandon, Ms., Has Really Good Employees Who Care About People’s Needs…

26 June 2025
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Reply from Tower Loan - Brandon

Thank you for the 5-star rating and the positive feedback. We're glad to hear that our professionalism and friendliness stood out to you. At Tower Loan, we truly value our customers and strive to meet their needs. Your kind words about our team in Brandon, MS, are greatly appreciated.

Rated 5 out of 5 stars

JD was so much help

JD was so much help. I left a very happy customer.

25 June 2025
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Reply from Tower Loan - Brandon

We're glad to hear that JD was able to assist you and that you left as a happy customer. Your satisfaction is our top priority. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Kind customer service means…

Kind customer service means everything!!!

24 June 2025
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Reply from Tower Loan - Brandon

We couldn't agree more! Excellent customer service is our top priority. We're glad to hear that you had a positive experience. Thank you for your feedback!

Rated 5 out of 5 stars
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Reply from Tower Loan - Brandon

We're glad to hear that you found our service helpful and honest. Your feedback is greatly appreciated. Thank you for the 5-star rating!

Rated 5 out of 5 stars

Quick and easy

9 May 2025
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Reply from Tower Loan - Brandon

We're glad to hear that you found our process to be quick and easy. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars
Tower Loan - Brandon logo

Reply from Tower Loan - Brandon

Thank you for the positive feedback! We're glad to hear that you found our process to be fast and straightforward. We strive to provide efficient service to all our customers. Thanks again!

Rated 5 out of 5 stars

Professional

Helped when needed

4 April 2025
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Reply from Tower Loan - Brandon

We're glad to hear that we were able to assist you when you needed it. Your positive feedback is greatly appreciated. Thank you for choosing our services!

Rated 5 out of 5 stars

My experience with tower loan was super…

My experience with tower loan was super easy! I love doing business with them and will continue to do business with this company.

3 April 2025
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Reply from Tower Loan - Brandon

We're glad to hear that your experience with Tower Loan was seamless and enjoyable. Your continued support is greatly appreciated. Thank you for your positive feedback!

Rated 5 out of 5 stars

Super friendly

Super friendly, efficient and know how to make customers feel at ease!

26 March 2025
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Reply from Tower Loan - Brandon

Thank you for the 5-star rating! We're glad to hear that our team was able to provide you with friendly and efficient service. Making our customers feel at ease is a top priority for us. We appreciate your feedback!

Rated 5 out of 5 stars

Staff was amazing

Staff was amazing

5 March 2025
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Reply from Tower Loan - Brandon

We're glad to hear that you had a positive experience with our staff. Your feedback is greatly appreciated. Thank you for the 5-star rating!

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