I have been a customer of this company for a long time and have been treated fairly in the process of borrowing, even if the personnel changes overtime. I believe that shows a solid character of the... See more
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I have been doing business with this location for the last 8 years, even that the interés is high on the loans, they always approved me a loan.
Company replied
The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience over... See more
Company replied
The team at the aurora location were great! Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help... See more
Company replied
Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Aurora
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
481 North Commons Drive, Unit F, 60504, Aurora, IL, United States
- 630-585-9268
4.5
Excellent
38 reviews
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That it was very easy to get a loan at this place compare to others places.
Great service and really nice people to get a loan fast when needed..
22 April 2026
I have been a customer of this company…
I have been a customer of this company for a long time and have been treated fairly in the process of borrowing, even if the personnel changes overtime. I believe that shows a solid character of the institution.
21 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have been doing business with this…
I have been doing business with this location for the last 8 years, even that the interés is high on the loans, they always approved me a loan.
9 April 2026
Reply from Tower Loan - Aurora
Your review is appreciated, Carlos. We value your eight years of loyalty with Tower Loan and commitment to our services.
Very professional and very quick!
26 March 2026
Reply from Tower Loan - Aurora
We are thrilled to hear you found Tower Loan professional and quick. Thank you for your positive feedback.
Reply from Tower Loan - Aurora
We're happy to hear that we could assist you in simplifying your payments and lowering your interest rate. Thank you for sharing your experience with us.
The Aurora location customer service is…
The Aurora location customer service is great.
6 December 2025
Reply from Tower Loan - Aurora
Thank you for your review. We appreciate your kind words about our Aurora location customer service team.
I had a loan with Tower loan and I…
I had a loan with Tower loan and I needed someone more money so instead of being rejected or declined they approved it the other loan was something like paid off and I got the loan in and not a high rate reasonable time to pay it reasonable payment a lot of places would tell me no Tower loan said yes
29 November 2025
Reply from Tower Loan - Aurora
We are thrilled to hear about your positive experience with Tower Loan and our reasonable rates and payment terms.
Reply from Tower Loan - Aurora
Thank you for recognizing our team's professionalism and courtesy. We value your positive feedback about our staff.
Reply from Tower Loan - Aurora
We are glad to hear everyone was friendly, nice and efficient. We appreciate your wonderful feedback about our team.
Reply from Tower Loan - Aurora
Thank you immensely for your positive feedback about our service at Tower Loan.
The team at the aurora making the process comfortable and easy
The team at the aurora location were great!
Well knowledgeable and explained the process correctly, Ayesha was great and helped me with the loan process, would recommend if in need for a little help to get thru some obstacles... thank you for helping!
7 November 2025
Reply from Tower Loan - Aurora
Thank you for your review, JAIME! We are grateful Ayesha and our Aurora team made the process comfortable and provided excellent service.
They help me with everything!!
They help me with everything!!! The staff is soon nice very good attitude!!!!
21 October 2025
Reply from Tower Loan - Aurora
We are delighted to hear our staff helps with everything and maintains such a positive attitude!
Applying for loan was easy personnel…
Applying for loan was easy personnel were great to work with
3 October 2025
Reply from Tower Loan - Aurora
Your positive experience means everything to us. Thank you for recognizing our team's dedication to making the process easy.
The young African American woman
The young lady was kind, knowledgeable , polite,friendly and very professional. Getting the help I need was an easy process, she explained everything, and it didn’t take much time. My experience overall was Amazing. I can not remember the young woman name , she was very professional.
8 October 2025
Reply from Tower Loan - Aurora
Thanks for the kind words about our team member. We are thrilled she provided professional service and made the process easy.
SIMPLY COMPLETELY CUSTOMER ORIENTED!
SIMPLY COMPLETELY CUSTOMER ORIENTED!!
1. Proactive to your needs!
2. Loan simplicity!
3.outstanding customer friendly!
4. Staff are top notch!
5. WHO sends a check in the mail and asks; CAN WE HELP- NO ONE ELSE!!
3 October 2025
Reply from Tower Loan - Aurora
We are thrilled to hear about your outstanding experience with Tower Loan! Your feedback about our customer-oriented approach means everything to us.
Reply from Tower Loan - Aurora
Thank you for your wonderful feedback about our customer service team at Tower Loan.
This place is very unprofessional
This place is very unprofessional. Very rude people. If you are late on a payment they will send someone to your house! I will be reporting them to the BBB. Aurora IL office.
DO NOT send anyone again to people’s house it also could be a safety concern for your employees having them showing up uninvited to someone’s house. A lot of crazy people out there.
8 August 2025
Unprompted review
Reply from Tower Loan - Aurora
We regret to learn about your experience and understand your concerns about our collection practices. Please contact us at (630) 585-9268.
Great Service and nice people
Quick and easy. The gentleman I worked with was very nice and helpful. In and out with check in no time. Very reputable .
19 August 2025
Reply from Tower Loan - Aurora
Thank you for sharing your positive experience. We're pleased to hear that our team provided efficient and helpful service. Your feedback about our reputation is greatly appreciated. We look forward to serving you again in the future.
Very friendly and knowledgeable people…
Very friendly and knowledgeable people that attended to the loan process. Multiple options were discussed. Extremely helpful.
12 August 2025
Reply from Tower Loan - Aurora
Thank you for your positive feedback! We're pleased to hear that our team provided friendly and knowledgeable service during your loan process. It's great to know that you found the options discussed helpful. We appreciate your support and look forward to serving you again.
The fruit of great customer service
Thw customer service was excellent from the beginning of the process to its climax. Fhe staff was professional, courteous, and helpful. Great place to do business.
19 July 2025
Reply from Tower Loan - Aurora
Thank you for sharing your positive experience. We're pleased to hear that our team provided excellent service throughout your visit. Your feedback is greatly appreciated and encourages us to maintain high standards. We look forward to serving you again in the future.
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