Great communication. Whenever I missed a payment. They remind me that there's time for me to make a payment so that I don't forget. The payment plan really do help me in the long run so that I may... See more
Company replied
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Great communication. Whenever I missed a payment. They remind me that there's time for me to make a payment so that I don't forget. The payment plan really do help me in the long run so that I may... See more
Company replied
Tower loan, has always been there for my emergencies. they are very professonal ready to answer my question and do what has to be done to give me and answer. I have choices but I choose Tower for the... See more
Company replied
The customer service made my experience memorable. I worked with the manager Mr. Nicolas. He was smooth and made feel like he wanted to help me. Didn't get a lot of money, but he gave me good advice... See more
Company replied
Tower never fails to help me out when I need a little extra cash. Thanks to Nicholas and the staff at the Arlington location.
Company replied
Written by the company

About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!1128 Bowen Rd, 76013, Arlington, TX, United States
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Reply from Tower Loan - Arlington
Courteous with genuine desire to work with customer

Reply from Tower Loan - Arlington
Working with Tower Loan each time I have needed them has been one of the easiest processes - they often reach out to me for any additional funds and accept my No answer, until when I need them - but each time, I have gone there, the process has been not hours but minutes for me to walk out of there with help in my hands.

Reply from Tower Loan - Arlington
Great communication.
Whenever I missed a payment. They remind me that there's time for me to make a payment so that I don't forget. The payment plan really do help me in the long run so that I may qualify to get another loan in the future

Reply from Tower Loan - Arlington
The people are so nice and curious they help with your needs.very kind folks.

Reply from Tower Loan - Arlington
Tower never fails to help me out when I need a little extra cash. Thanks to Nicholas and the staff at the Arlington location.

Reply from Tower Loan - Arlington
The staff was respectful and understood the urgency for clients to call ahead, and ask for loan application assistance. Overall, the experience went smoothly.

Reply from Tower Loan - Arlington

Reply from Tower Loan - Arlington
It was a very good experience with branch manager she was so nice and polite

Reply from Tower Loan - Arlington
They was fast and everything went well and I was out highly recommended yall trying them out.

Reply from Tower Loan - Arlington
Love the young lady that served me. She is very professional and super nice.

Reply from Tower Loan - Arlington
The representatives for Tower Loan are always kind and they any questions that I may have regarding my loan.

Reply from Tower Loan - Arlington
Tower loan, has always been there for my emergencies. they are very professonal ready to answer my question and do what has to be done to give me and answer. I have choices but I choose Tower for the last 6 years

Reply from Tower Loan - Arlington
The manager Nick was very accommodating and helpful with the loan application process...he was also the same way during my last loan application. Kudos!

Reply from Tower Loan - Arlington
The customer service made my experience memorable. I worked with the manager Mr. Nicolas. He was smooth and made feel like he wanted to help me. Didn't get a lot of money, but he gave me good advice to increase next time. I felt like he cared in my time of need.

Reply from Tower Loan - Arlington
The whole experience was easy. Staff is very friendly, and makes you feel at ease throughout the entire process.

Reply from Tower Loan - Arlington
I had one loan with you and paid it off. It was an excellent relationship. Now I have a second loan with
Tower and I look forward to continuing that relationship.

Reply from Tower Loan - Arlington
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