Tours4Fun Reviews 1,131

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their excellent service, highlighting their knowledge, friendliness, and helpfulness. Many people found the tours well-organized, covering numerous interesting locations and providing memorable holiday experiences. The convenience of pickup and drop-off services, along with comfortable accommodations, also contributed to a positive overall impression. However, some customers expressed dissatisfaction with the pricing, finding certain tours or additional costs to be overpriced. A few reviewers also mentioned issues with tour guides, specifically regarding the balance of English and Chinese explanations, and occasional deviations from the planned itinerary. There were also comments about the fast pace of some tours, leading to limited time at certain attractions.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the tour guides, drivers, and... See more

Service

Reviewers mention positive feedback about service, highlighting that everything was perfectly arranged from... See more

Location

Customers had positive experiences with location, appreciating the well-planned tourist spots and the ability... See more

Holidays

Consumers find holidays to be positive, with many reviewers praising well-organized tours, excellent... See more

Price

Users describe ambiguous interactions with price. While some customers found prices very affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Hotels and arrangements were spot on. Itinerary could be modified to give more time in Cappadocia and Pamukkale on the first day. English speaking guide barely involved himself. Wasted time in Pa... See more

Rated 4 out of 5 stars

Our tour has excellent itineraries and weather was almost perfect bit foggy & rainy in Swiss Alps (nobody’s fault). Our tour guide for 3 days Gabor was just an OK guy at first but as the tour contin... See more

Rated 4 out of 5 stars

Well designed and comfortable bus ride. Good breakfast and hotels. Tour guide from Barcelona was very good (Wang) We managed to get a feel of the country which was very good. Not easy for elderly p... See more

Rated 4 out of 5 stars

1. Cover many interesting places within 4 days. 2. The drawback is we spent more times on the bus to cover many places within limited time. 3. The hotels we stayed were very clean, roomy and... See more


Company details

  1. Tour Agency

Written by the company

Tours4fun is an online tour and travel site offering a wide range of products and services geared toward intrepid travelers as well as those vacationing for the first time. Our experts have searched the globe to find the best and most affordable to...


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Highly recommend tour

The tour was exceptional. Hotels stay was great. Timing was perfect. Tour guides were really great. They tried to explain everything and make us enjoy every moment. Stefano was really amazing and came up with a puppet show while we walking in Yosemite national park with rain. Brenda always keeps us updated and she found to be very professional. Highly recommended tour.

1 November 2025
Unprompted review
Rated 4 out of 5 stars

Daniel our guide was wonderful!!

Daniel our guide was great. He tried his best not to show it but you can clearly see how overworked your guides are, you can see it on the Vietnamese speaking guide too, He is good too and tried not to show his exhaustion. They really need enough time off.
And having 2 different guides speaking different languages, in this case English and Vietnamese is not a problem. But Frank really struggled with English and did a minimum instructions in very broken and sometimes unable to understand English. He is great with his Chinese speaking group, but shouldn't be giving groups in English or two groups with different languages is too much for him. He was looking too exhausted trying to handle 2 groups.

I didn't like to be given twin bed in 3 hotels, because I was with group. I hadn't slept in a small bed since going to university 50 years ago. The first night I fell out of bed while sleeping.
It was not use to get 2 twins and even 3 twins in my room. As a senior solo traveler expected at least a double bed or twins set up together. When talking to hotel clerk, the explanation was you are with the tour group as if I don't pay extra to be on a half decent room.
But all in all it was good and as expected due to the amount of places we saw.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

An unforgettable experience

My daughter and I used this company Tours4Fun to book an 8 day tour on our arrival from New Zealand to New York. The booking process was easy and feedback answering any questions was always very prompt and helpful. The price was very reasonable and we were made aware of what was included in the itinerary for the price and the cost of any extras we needed to cover for entrance costs etc. We were aware that the tour was conducted by a Chinese Company with bilingual skills. We were met at the airport by the tour company and couldn’t fault the communication we received through WhatsApp making the pickup at the airport stress free considering our flight was running late. I would not hesitate to use Tours4Fun in the future. We loved the tour we booked, a round trip from New York to Niagara Falls and the eastern states of Canada. We had so many amazing adventures and experiences in our minibus with Chinese companions.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

3-day trip to Niagara falls & NYC

I recently joined a 3-day trip to Niagara Falls, New York, which also included visits to the Statue of Liberty and Times Square - and it was such a memorable experience! Our tour guide, Mr. Thomas, truly made the journey exceptional.

He was incredibly enthusiastic, patient, and well-organized throughout the trip. Every detail was thoughtfully planned - from rest stops to sightseeing timings - making everything run smoothly and stress-free. You could tell he really knew his way around, sharing great insights and interesting facts along the way. His positive energy and friendly attitude kept the group engaged and made the trip truly enjoyable.

Special mention to Ms. Vicky, who led our Financial District walking tour in New York City. She had such amazing knowledge and shared fascinating facts about the buildings that surrounded us. I really appreciated her warm attitude and patience, especially towards my elderly parents who walked a bit slower - she made sure they were always comfortable and part of the experience. Her energy and kindness made the walking tour even more memorable!

A big thank you to both Mr. Thomas and Ms. Vicky for making this trip such a wonderful experience to look back on! Highly recommended!!!

31 October 2025
Unprompted review
Rated 4 out of 5 stars

Review of 6D/5N East coast tour

Most of the itinerary would only involve taking pictures outside the buildings.

Majority of the Chinese nationals in the tour would litter in the bus. They are also very noisy and would speak loudly as if shouting at each other.

I wish we had more time in the Corning Museum of Glass. The travel was longer than the time at the museum. I’d love to explore the museum more!

Niagara tour was the best! We went on the 2nd floor but didn’t get wet. Thanks to the advice of our tour guide.

We had 2 breakfasts for free yay!

The tour guide offers buffet for 2 dinners and a lunch for 85USD. But I advice against taking it. The restaurants are like sister companies hence repetitive menu items, full of Asian items.

Don’t avail of the free shuttle service from Newark to hotel. This service costs 15 USD per person as “service fee”. Upon arriving at hotel, I checked uber and discovered that I should’ve paid only 16-17USD.

Hotel rooms are decent enough and spacious.

Philadelphia was a waste of time I believe. It’s not worth the hours of drive only to explore it for an hour.

25 October 2025
Unprompted review
Rated 3 out of 5 stars

Good tour, some discomforts

The tourist guide was very nice to my family.
I was expecting a bus with a washroom. We traveled, instead, in a van, which was a little bit uncomfortable.
Hotels were pretty decent. I would have enjoyed swimming at the hotel in Montreal, but the pool was under repair.
The food was a little bit overpriced. I, however, enjoyed all of them, especially the maple experience. The exception was the last lunch in the Thousand Islands. The buffet was terrible.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

I will provide 0 star if I could

I will provide 0 star if I could. Nobody should use this platform.
Background:
• I purchased a 4-day group tour package for $662 per day (total $2,648).
• I was placed in a group tour with other travelers who paid significantly lower rates, including $157/day, $200/day, and $300/day.
• These travelers received the exact same hotel accommodations, meals, transportation, and service itinerary as I did.
I understand that prices may vary; however, the extreme discrepancy (up to 76%) between what I paid and what others paid for identical services is not reasonable or justified. There was no value-added benefit to justify the overcharge. This situation constitutes an unjustified overbilling, not merely dissatisfaction with pricing.
I have made every effort to resolve this matter with the tour company, but my concerns were disregarded, and my ability to leave an honest review was blocked.

12 September 2025
Unprompted review
Tours4Fun logo

Reply from Tours4Fun

Dear Ye Ting,

Thank you for sharing your concerns regarding the pricing of this trip. We fully understand your feelings.

First, we would like to clarify that the pricing of travel products is influenced by multiple factors, including departure date, booking time, availability, and market conditions. Different platforms or channels may also implement their own pricing strategies. Therefore, it is normal for the same product to have price differences at different times or through different channels.

In addition, your order differs from those of other travelers you mentioned in terms of product content and standards, including meals, transfers, and accommodation arrangements. The services and package content you received were not identical to those of other travelers, and therefore a direct daily rate comparison is not appropriate.

We respect your right to express your opinion on social media, but we hope that reviews are based on complete and accurate facts. The “76% price difference” you mentioned does not take into account the upgraded services included in your package, and therefore does not accurately reflect the actual value of your booking.

Thank you for your understanding and cooperation. We will continue to uphold principles of transparency, compliance, and professionalism, and strive to provide all our customers with high-quality travel experiences.

Regards
Tours4fun Team

Rated 3 out of 5 stars

50/50

It's a hit or miss usually with tours4fun. On one hand some tours are incredibly cheap, but some other seem overpriced. Definitely not solo travelers friendly, prices for single supplements are almost always doubled. Lack of communication from tour operators sometimes, but on the positive side you get a lot more on your itinerary vs other big companies, not always, but often.

1 October 2025
Unprompted review
Tours4Fun logo

Reply from Tours4Fun

Dear Dennis,

Thank you for taking the time to share such detailed feedback! We truly understand your feelings regarding the price variations, single supplements, and occasional communication issues—we’ve carefully noted each of your comments.

As you mentioned, Tours4Fun, as a global travel booking platform, works with outstanding local partners to offer a wide variety of tour options at different price points, aiming to meet the preferences and budgets of all kinds of travelers. At the same time, we fully recognize that there is still room for improvement in service details—especially when it comes to the experience of solo travelers, pricing fairness, and communication responsiveness.

We are truly glad to receive your recognition of our "more enriching itineraries"—this has always been one of our key focuses, and we will continue striving in this direction.

Regarding the specific issues you raised, our after-sales and product teams will continue to strengthen the supervision of service quality and communication management with our local partners.

Once again, thank you for your trust and for choosing us. We look forward to constantly improving and providing you with a more satisfying travel experience!

Should you have any questions or need assistance during your future travels, please feel free contact our customer service at service@tours4fun.com if you have any other questions.

Regards
Tours4fun Team

Rated 4 out of 5 stars

Excellent 3-Day Tour Experience!

The trip was very well organized, especially considering how much we covered in just three days. From the pickup to the final drop-off, everything was planned smoothly. The bus was clean, comfortable, and even had mobile charging points. Our driver was professional and drove safely throughout the journey.

Our tour guide, Kevin, was outstanding — knowledgeable, friendly, and considerate. While most travelers on the tour spoke Mandarin, he made sure to explain everything clearly in English as well and even pointed out additional places we could explore on our own. The accommodations were well chosen, and Kevin was very thoughtful in suggesting which meal options to go for and which ones we could skip based on our dietary preferences — something we really appreciated, as most guides usually encourage buying the full meal package.

Overall, we thoroughly enjoyed our experience and would definitely plan our next trip with Tours4Fun again!

18 October 2025
Unprompted review
Rated 3 out of 5 stars

Good bus and excursions were great. Food venues were not satisfactory.

Bus was very comfortable. Excursions were good. Restaurants were below par. Lunch Oct 18 was in a poor venue and the dinner in Montreal seemed to be in a hole in the wall.

18 October 2025
Unprompted review
Tours4Fun logo

Reply from Tours4Fun

Dear Verwey,

Thank you for your feedback! We're pleased to hear you were satisfied with the bus and itinerary. We've also carefully noted your restaurant experience, particularly your lunch on October 18th and your dinner in Montreal. This will help us continuously improve our service.

We look forward to providing you with an even more satisfying experience next time!

Should you have any questions or need assistance during your future travels, please feel free contact our customer service at service@tours4fun.com if you have any other questions.

Regards
Tours4fun Team

Rated 5 out of 5 stars

Booked Tour4Fun online

When I first booked Tour4Fun online, I was totally scratching my head like, "Is this for real? Is this even a legit travel agent?"

But then, just two days before, I got a WhatsApp message confirming my pickup, and BAM! All those doubts totally vanished.

My pickup from LaGuardia was handled by Ray – super communicative, got me to the hotel smooth as silk.

For the New York Night Tour, Lee was our guy. He was awesome, chatty, and took us to three epic spots around the city.

The next day, for our 3-day adventure, Kevin was our guide. Seriously, the friendliest dude, and he managed our trip through Philadelphia, Washington, Niagara, and finally back to New York like a pro.

And for our last leg, Sky guided us with Edi as the driver. Sky was super on fire, dishing out all the cool history about NY and its amazing buildings.

Honestly, this was an incredibly well-organized budget tour, even with all the hopping between different vehicles and meeting different guides. Totally nailed it!

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Fun and family friendly trip

We were a family of 4 (with 2 children) and went to the 2 day Niagara experience from NYC in October with Gladys as our tour guide. She was amazing and friendly towards every one. Her knowledge about Niagara and all the other places we visited were superb. She also took some amazing pictures for the whole family which we will treasure forever. Our driver Moses was very efficient and took us to our destinations perfectly and on time. Highly recommended:)

23 October 2025
Unprompted review
Rated 4 out of 5 stars

Baltic tour

Tour operator good. However, guide could be explain more details in english. Buses dont have charging ports. No handrest between seats. Hotels are good.

10 October 2025
Unprompted review

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