TourCompass Reviews 

The holiday we booked in Vietnam was all and more than we expected. Communication between us went smoothly with no problems thanks to all involved.

We had never done an 'organised' tour before - we've always booked our own transport, accommodation etc ourselves, thinking we would feel rushed when part of a group. But a number of friends suggested that an organised tour would be the best option, particularly as the culture, language etc in Vietnam and Cambodia would be so different from anything we had experienced before....good advice. We have been extremely impressed by the whole package - the support given at the start when flight delays meant we missed our first day reassured us that things would be OK. Rearrangements were made for our guide to pick us up from Hanoi airport a day late and for the tour of Hanoi to be rescheduled for the next day. I can't remember the name of that guide we had in Hanoi but he was so friendly and made our tour of the city really interesting - loved the Water Puppet Theatre! We met up with the rest of the group the next day when we were heading for Ha Long Bay - being in a small group for some of the excursions was good fun. All our local guides were brilliant - particularly Lam in Ho Chi Minh and Sorphorn in Siem Reap; they had excellent knowledge, helped us to learn much about their country, customs etc and were sympathetic to our needs, particularly in the very hot weather! All the hotels were excellent (the one in Ho Chi Minh even had a free mini bar!) with extensive choices at breakfast. We were kept informed of arrangements for each day, suggestions for the 'free' days - everything was extremely well organised. We would certainly consider another 'organised' tour.

We completed a Safari to the Kruger in March 2025. Very well organised, great hotel, good food, fantastic local driver / guide and very well organised. I’d be happy to recommend Tour Compass

This was our first trip through a tour company and I was very impressed by the professionalism of both TourCompass and Discova, the local agents in Vietnam and Cambodia. The organisation and logistics worked like clockwork which was hugely reassuring. The guides were amazing (particularly Hai in Hanoi, Lam in Ho Chi Minh City and Arun in Siem Reap) and everyone we interacted with was polite, professional, knowledgeable and personable. The hotels were lovely (although we didn’t always get a view which was slightly disappointing) and food wonderful in all the hotels and locally too. Overall, we had an amazing time, loved hearing the guides’ personal stories, loved the people, culture and all the places we visited. I’m also really glad we chose to do the beach extension to relax after a busy tour.

Did exactly what was advertised. The whole tour ran like clockwork. The hotels great,tour guides fantastic and knowledgeable. Wonderful experience and good value for money. Would definitely recommend and will look at another holiday.

Perfect as usual❤️ Everything beautifully organized. Very nice guide, clean car, nice driver. Lots of sightseeing, great hotels. Dream vacation!

First trip to Vietnam and our first trip using a tour company so was a little daunted and unsure what to expect. Vietnam and Tour Compass didn't disappoint. Everything was so well organised, we could just sit back and enjoy. All the guides we had were extremely knowledgeable and very friendly. Nothing was too much to ask. They even kept us well hydrated with water as it was very hot. Their app was brilliant, it had all the information we needed to help ensure our holiday got off to a good start, loved the fact we could keep a diary of our adventure. We especially liked the fact we could personalise our holiday by adding extra trips. Our group consisted of 11 people, including ourselves, the others were from Scandinavian countries but they could all speak English. It was fascinating getting to hear about their countries. As a belated 21st birthday present for our daughter we couldn't have picked a better trip and are already thinking about our next adventure.

Well organised from beginning to end . The tour reps were first class very informative . We travelled from north to south Vietnam no hitches at all . Would book with Tour Compass again .

Personal service on booking to meet our requirements. Extremely well organised trip, everything worked well . Superb accommodation and travel arrangements. Excellent value for money

Helpful staff, excellent communication and delivered as promised

the itinerary was very good and the arrangements worked like clockwork .this was our second tour with TC and probably will not be our last.

Everything worked! Guides were good, Tourcompass kept us informed. Their description of the trip was accurate (some companies over-sell!). It was VERY hot but good fun.

Excellent communication & easy of booking. The app is really helpful, easy to use and has some great features.

trip was perfectly organised, all people were kind and helpful, highly recommended

We had never travelled with Tour Compass before so were unsure what to expect, but their tours sounded good and the communication when enquiring and booking was great, with fair prices too, so we decided to give it a go. We went on a trip to Costa Rica that involved many pick ups / drop offs and to be fair we did expect there could be a level of chaos or confusion, but the whole tour was run like clock work and everyone there was extremely helpful and punctual. We didn't experience any issues at all in our 12 days stay. The hotels were lovely too. We shared a transport with other people who had been on Tour Compass holidays before and said they had always had perfect trips. We couldn't be happier with how it all went, the level of communication at every step, and the kindness and efficiency and helpfulness of the local guides and chauffeurs. We will definitely book with them again.

This trip was our first visit to Cuba and our first time with Tour Compass.
I can highly recommend them.
They provided excellent homestay accommodation in great locations.
They partner witLatin America travel who are also excellent.The first day of the trip a guide comes to visit you at your accommodation and runs through everything you will need to know for an enjoyable stay in Cuba.Getting to grips with the currency is perhaps one of the more challenging things as well
As accepting at times the laissez faire way of operating the transport(the taxi drivers could often be late and they never had the names of their passengers so on mini buses etc you were never quite sure if you were on the right bus but needless to say if you settle in to the relaxed way of Cuban life it always works out.
I was very reassured that our Latin American operator gave us an emergency telephone number to call .We used this on a couple of occasions for minor problems which were always resolved.
We had our own individual tour guides in Havana,Vinales and Trinidad and all of these were exceptional.They were all so knowledgeable about the history,politics,culture of the country.They all spent an extra couple of hours with us and we felt like they were all friends.
We bought the additional excursions (walk in Vinales with a personal guide and a walk and swim in the National park at Trinidad.We loved both of these walks-the calm ,tranquility and wildlife were very much appreciated after a few very lively days in Havana and Trinidad.
Tour Compass wee excellent in answering any questions before the trip .no matter how trivial they might seem
One tip would be to take a torch for when you go out as some of the streets are very dark and the pavements can be very uneven.
Cuba was everything I had hoped it would beThe people are exuberant and super friendly.The music is everywhere-the history very intersecting and the Cuban art is wonderfully vibrant.
I think I found my spiritual home in Cuba and I thank Tour Compass for helping me so efficiently on this journey

This our 3rd holiday with TourCompass and they have been excellent every time. The booking experience was straightforward with quick responses to proposed changes and additions. Flights, transfers and in-country guiding have all been really well organised. Sri Lanka was amazing! We enjoyed all the chosen hotels without having to upgrade. Our guide in Sri Lanka, Rangana, really went the extra mile to make sure we could do everything we wanted, including organising an extra trip to the lagoon in Negombo and cultural entertainment in Kandy. I would particularly recommend this company to people who like to have a mixture of guided experience and time on their own to explore. They also offer a great mix or different trips in the countries they operate in. I think their tours are excellent value and I have already recommend them to lots of my friends!

Our holiday was fabulous, everything ran exactly to plan, guides were very knowledgeable, hotels were of a good to excellent standard. Excellent transport and great communication! We did and saw so much, it was a great mix of history, culture and plenty of free time. Highly recommend

Very efficient travel and transportation, excellent hotels and good communications. The rest of the arrangements were dealt with no fuss. I had a wonderful time.

I can honestly say the whole experience with Tourcompass was super smooth . Downloading the App gives you everything you need with constant updates regarding your trip before and during your adventure