touchedoree.com Reviews 7

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

7 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Stay clear!!!

I'm so sad, the ring i was excited about was just a scam.
They provided pictures and videos of the finished product with so much pixels it was difficult to see. And their answers were that I had to trust them that it was perfect.
The basket are not aligned and the centerstone not properly polished on the underside.
They have trouble understanding explanations in English to make changes, and they shift responsibility over to the customer as soon as they can.
Not willing to solve issues at any cost, even when I offer to pay. They are super friendly until it is a problem, then they don't help you.
Stay clear!!!

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Pleased Beyond Expectation!

After doing lots of research, I am glad I chose Touche Doree to create my engagement ring. What they created for me is beautiful, elegant and unique. I also thought the price was reasonable compared to other companies.

I was delightfully surprised when I received it. I can't stop looking at it because it is so beautiful. They customised my ring perfectly. The craftsmanship and design are of a very high standard.

Also, their customer service was excellent. I was pleased with their communication. I was informed at every stage of production and shipment.

I would use them again.

17 November 2024
Unprompted review
touchedoree.com logo

Reply from touchedoree.com

Thank you for your kind words! We're so glad you love your ring and had a great experience with us❤️💍. We hope to serve you again in the future!

Rated 5 out of 5 stars

This is the second time I purchased…

This is the second time I purchased from TD. The delivery is fast. I love the quality. I will never go to a local jewellery shop again.

14 September 2023
Unprompted review
touchedoree.com logo

Reply from touchedoree.com

hank you for your continued trust! We're thrilled you love the quality and fast delivery 💎✨. Can't wait to serve you again!

Rated 5 out of 5 stars

I am absolutely thrilled with my…

I am absolutely thrilled with my purchase. Had bought ring and customer service was amazing. I had asked for many small customizations and the support team was helpful in all ways. Also the final product quality was above my expectations. Will surely recommend Touche Doree to others.

29 September 2022
Unprompted review
touchedoree.com logo

Reply from touchedoree.com

Thank you! We're thrilled you love your ring 💍✨ and our service. Hope to serve you again!

Rated 5 out of 5 stars

It’s so pretty

It’s so pretty! This is the ring my boyfriend proposed to me with and I couldn’t be happier!

25 April 2022
Unprompted review
touchedoree.com logo

Reply from touchedoree.com

Thank you! 💍❤️ Congratulations on your proposal—wishing you both a lifetime of happiness!

Rated 5 out of 5 stars

Best Wedding Ring

I bought this as my wedding ring and it's so beautiful! It's not too big on my finger and the sizing is actually perfect. 10/10 Would buy again.

3 April 2021
Unprompted review
touchedoree.com logo

Reply from touchedoree.com

Thank you for your lovely review! We're so glad you love your wedding ring 💍❤️. Wishing you a lifetime of happiness!

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