We approached Emma and Deborah to help us find the perfect place to stay in Italy straight after our destination wedding. The attention to detail, recommendations and service were second to none. We h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our family trip around Vietnam was expertly curated by Emma and her team. She really takes the time to understand exactly what the right balance of needs are to create the best experience for the whol... See more
Company replied
Tots Too have looked after our family for several years now. Deborah has helped organise for us some of the most wonderful experiences which have created a lifetime of memories. Our most recent trip t... See more
Company replied
Have booked several holidays with Tots Too. A mix of travelling style trips and beach holidays. Each one has been carefully planned nothing is ever a problem for Emma and Debra. They have a wealth of... See more
Company replied
Company details
Information provided by various external sources
Every family is different, so we take the time to understand your preferences and make the right recommendation for you. Holidays are precious, so you can count on Tots Too to ensure all runs smoothly, for your total relaxation.
Written by the company
Contact info
85-87 Bayham Street, NW1 0AG, London, United States
- 020 7284 3344
- sales@totstoo.com
- totstoo.com
4.9
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent agent
Excellent agent , very responsive to emails and organised many things we requested. Gave us good options and helpful
9 September 2019
Unprompted review
Reply from Tots Too
Dear Mr Santamaria,
Thank you very much for taking the time to review our service. Please do not hesitate to get in touch if you would like us to work with you to organise your family holidays in the future!
Best wishes,
The Tots Too Team
Great service as always from the team…
Great service as always from the team at Tots Too. We have used them for many holidays over the last few years and they never let us down. Great advice on destinations, resorts and also the whole organisation is brilliant. Can highly recommend for families looking for stress free holidays.
26 August 2019
Unprompted review
Reply from Tots Too
Dear Mr Pomroy,
Thank you so much for taking the time to review us! It's lovely to hear your feedback and we'll be sure to pass it onto the rest of the team. We look forward to working with you in choosing your next holiday!
Best wishes,
The Tots Too Team
Great always
Great always, very helpful and great recommendations. The resort they suggested this year was the best so far ( Ikos aria)
26 August 2019
Unprompted review
Reply from Tots Too
Dear Mr O'Donnell,
Thank you very much for taking the time to review our service. We are delighted to hear that you had a wonderful holiday and enjoyed our suggestion! We look forward to organising another holiday with you soon.
Best wishes,
The Tots Too Team
A fabulous trip to Borneo and Langkawi…
A fabulous trip to Borneo and Langkawi for our family of 3 large teenagers and one vegan - not the easiest to plan, but this did not phase Jen! Everything ran like clockwork, the itinerary was well planned and the accommodation was magnificent. Jen was always available by email for the occasional question. This was the trip of a lifetime and we loved every single moment of it. We will certainly use Essential Escapes again and will be recommending them to all our friends as well. Thank you for all your help and expertise in making our trip so stress free!
13 July 2019
Unprompted review
Reply from Tots Too
Dear Mrs Fox,
Thank you very much for taking the time to review our service. We are delighted to hear that you had a wonderful holiday. We look forward to organising another holiday with you soon.
Best wishes,
The Tots Too Team
Really lovely and helpful ...
Really helpful and informative about the resort that we wanted to go for.
Will certainly use you again for booking trips away.
2 July 2019
Unprompted review
Reply from Tots Too
Dear Mrs Poole,
Thank you very much for taking the time to review our service. We are delighted to hear that you 'd book with us again. If you need anything between now and your holiday please do not hesitate to get in touch.
Best wishes,
The Tots Too Team
If you have kids why go anywhere else...
I had an email response within an hour of contacting Tots Too about finding our next holiday (which actually came through late at night). All staff I’ve had contact with over the past year have been really helpful and they clearly keep good records on who we are and what we want, what we have had before etc.
I love the fact that with Tots Too you literally leave it to them to sort everything for you... flights, transfers, car seats, reservations for dinner & kids club etc. Nothing is too much to ask. Fantastic company and will continue to come back to them every time we book to go abroad.
2 July 2019
Unprompted review
Reply from Tots Too
Dear Mrs Bostock,
Thank you very much for taking the time to review our service, we really appreciate it and are delighted to receive your feedback. We hope you have a wonderful holiday! As always, we are on hand if you need us up until and throughout your holiday. So please do not hesitate to contact any of us here if you need us.
Best Wishes,
The Tots Too Team
V helpful quick response
28 March 2019
Unprompted review
Reply from Tots Too
Dear Mr Boniface,
Thank you very much for taking the time to review our service, we really appreciate it and are delighted to receive your feedback.
We look forward to speaking with you soon!
Best Wishes,
The Tots Too Team
We have used Tots Too since our son was…
We have used Tots Too since our son was a toddler, and still use them now he is a teenager! Great personal service, exceptional destinations and really knowledgable staff. A cut above.
31 January 2019
Unprompted review
Reply from Tots Too
Dear Ms Shepard,
Thank you so much for your lovely review! We are glad you are pleased with our service and thank you for continuing to book with Tots Too. We value our repeat clients highly. As always, we are on hand if you need us up until and throughout your holiday. So please do not hesitate to contact any of us here if you need us.
Wishing you a wonderful holiday,
Best wishes,
The Tots Too Team
Fantastic service and very friendly
Fantastic service and very friendly. They took into account all my requests and have fabulous family-friendly holidays.
25 January 2019
Unprompted review
Reply from Tots Too
Dear Mrs Goldsmith,
Thank you for taking the time to review us. We pride ourselves in giving the best possible service and are on hand whenever you need us up until and throughout your holiday. So if you need anything please do let us know.
I wish you a fantastic family holiday. We are very much looking forward to hearing about it!
Best wishes,
The Tots Too Team.
Great service and fab if you need…
Great service and fab if you need advice and recommendations
20 January 2019
Unprompted review
Reply from Tots Too
Dear Mrs Bonard,
Thank you very much for your review of Tots Too. We are delighted that you are happy, and that you would be pleased to recommend us!
We look forward to speaking with you soon.
Best Wishes,
The Tots Too Team
Just the guidance that I needed to book…
Just the guidance that I needed to book a lovely winter sunshine holiday.
3 December 2018
Unprompted review
Reply from Tots Too
Dear Mr Mason,
Thank you very much for taking your time to leave a review. We are glad you are pleased with our service and are on hand if you need us up until and throughout your holiday. Please do not hesitate to get in touch with any of us here if needed.
Wishing you a wonderful holiday!
Best Wishes,
The Tots Too Team
Helpful staff
25 October 2018
Unprompted review
Reply from Tots Too
Dear Mrs Harbour,
Thank you very much for your Trustpilot review.
We are pleased that you are happy with our 5* service and we look forward to speaking with you soon.
Please do not hesitate to contact any of us here if needed.
Best Wishes,
The Tots Too Team
We have used Tots Too for 6 years and…
We have used Tots Too for 6 years and would highly recommend them. The team are knowledgable , quick to respond and have helped us enjoy the most amazing family holidays
6 August 2018
Unprompted review
Reply from Tots Too
Dear Mrs Bullock,
Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback.
We look forward to speaking with you soon.
Best Wishes,
The Tots Too Team
Good travel agent for luxury holidays…
Good travel agent for luxury holidays catered for families. quick service.
29 June 2018
Unprompted review
Reply from Tots Too
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important for us to offer a 5* service to all of our clients.
We look forward to booking your future holidays.
The Tots Too Team.
Excellent level of service
24 May 2018
Unprompted review
Reply from Tots Too
Dear Mr Lake,
Thank you very much for your review. We are delighted that you are happy with our service!
We look forward to speaking with you soon.
Best Wishes,
The Tots Too Team
very helpful
10 May 2018
Unprompted review
Reply from Tots Too
Dear Mr Kelly,
Thank you very much for your great review. We're glad you are pleased with our service and hope you will continue to book with us in the future. Please don't hesitate to contact us for any more help with your holiday.
Wishing you a wonderful holiday!
Best Wishes,
The Tots Too Team
Impressed
Friendly efficient immediate service! Know exactly what you want and are honest! Don’t try selling you a holiday that doesn’t meet the brief.
Very impressed with personal service we have received.
5 April 2018
Unprompted review
Reply from Tots Too
Dear Mrs Hanssen,
Thank you very much for taking the time to review us, we really appreciate it. We are pleased that you are happy with our service as it is important to us to offer a 5* service to all of our clients.
We look forward to booking your future holidays.
The Tots Too Team.
Helen was really helpful and efficient…
Helen was really helpful and efficient with organising our booking. Can’t wait for some summer sunshine!
29 March 2018
Unprompted review
Reply from Tots Too
Dear Mrs Yost,
Thank you very much for taking the time to review our service, we really appreciate it. We are glad you are pleased with the service from our sales expert Helen and we wish you a fantastic holiday. It is important to us to offer a 5* service to all of our clients. If you need us we are on hand up until and throughout your holiday. Please do not hesitate to contact any of us here if you needed.
Best Wishes,
The Tots Too Team
Reply from Tots Too
Dear Mrs Marston,
Thank you very much for taking the time to review our service, we really appreciate it. It is important to us to offer a 5* service to all of our clients and so we are delighted to receive your feedback.
We look forward to speaking with you soon.
Best Wishes,
The Tots Too Team
Excellent service
Excellent service. Knowledgable, helpful and easy to book. Will be using again.
1 March 2018
Unprompted review
Reply from Tots Too
Dear Mrs Harewood,
Thank you very much for your great review. We are glad you are pleased with our service and continue to book with us. As always, we are on hand if you need us up until and throughout your holiday. Please do not hesitate to contact any of us here if needed.
Wishing you a wonderful holiday!
Best Wishes,
The Tots Too Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.