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Total VPN Reviews 779

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 317 reviews, reviewers had a great experience with this company. Customers praise the user experience, highlighting the ease of use, efficiency, and user-friendly nature of the product and its installation. Many appreciate the product's ability to work in the background without slowing down their devices, providing a secure and fast browsing experience. The price is frequently mentioned as affordable, especially for the bundled features. However, some people were dissatisfied with the product's performance, noting issues like disconnections, slow speeds, and the need to restart the VPN frequently. A few customers also found the setup process complicated or encountered technical issues during sign-up, leading to confusion. Some reviewers also mentioned that the app's settings were limited or that it didn't auto-connect reliably.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting the app's ease of use, intuitive navigation,... See more

Product

Consumers find product to be ambiguous. Many reviewers praise its effectiveness, noting it "does what it says... See more

Application

Reviewers highlight ambiguous aspects of the app. Many users appreciate its simplicity, ease of use, and... See more

Website

Customers had ambiguous experiences with the website. While some found it intuitive, easy to navigate, and... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers find the service affordable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great VPN Nearly Perfect I left one star off because nothing is perfect, accept our Lord and Saviour Jesus Christ. It’s fast, reliable, and does exactly what I need. I’ll certainly be renewi... See more

Rated 4 out of 5 stars

I thought all my computing needs will be covered - including Linux (and my Stram Deck) - but that was not the case. Also, the most disappointing part of the totalvpn offer is their total lack of real... See more

Rated 4 out of 5 stars

Total VPN works great. After three months of use, I've never had a problem. The only downside was the installation during setup. That should be much easier. I'm sure that the vast majority of Total... See more

Rated 4 out of 5 stars

I like the suite of capabilities that comes with Total VPN. I’m running the Malware scan right now and have been using its results to get rid of duplicate files that I had no idea existed. The only re... See more


Company details

  1. VPN Service
  2. Computer Service
  3. Software Company
  4. Software Vendor

About Total VPN

Written by the company

Get Total AV

Fastest Ever
VPN & Internet
Security Package

Safeguard Your Online Identity
with 50+ Superfast Servers

A global leader in privacy technology, our VPN service offers seamless and secure internet browsing for our users. Premium users gain access to an extensive network of high-speed servers and unrestricted access to global content. Our VPN is trusted by millions worldwide to keep their online activities private and secure from prying eyes.

As one of the fastest-growing VPN providers globally, we have expanded our offerings to include a range of privacy and security tools, supplying a comprehensive solution for protecting your online presence from even the most sophisticated cyber threats.

Contact info

4.2

Great

TrustScore 4 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

I only had it for a minute and so far I…

I only had it for a minute and so far I think it is good and I thank you for your time and support. All of the calls are not coming through the spam calls,at least they didn't last night or early in the morning that drove me crazy all day and all night. I think that it's going to be great. And thank you sincerely Felecia Linchon

30 December 2025
Total VPN logo

Reply from Total VPN

Hello Feleciae,

Thank you for your positive feedback! We’re thrilled to hear you’re happy with our services. If you ever need assistance or have any concerns, please visit help.totalvpn.com. We're here to help!

Kind regards,
Total VPN Customer Experience Team

Rated 1 out of 5 stars

I downloaded the app

I downloaded the app, a special package free ad block etc. then when I went to choose menu, I couldn't get into it, also the ads weren't stopping, so I wrote an email, they wanted further explanations, then sent more emails, with wanting more explanations. Since then,after having this app I am unable to make phonecalls or do any downloads, this is a fake app with fake promises, my phone worked perfectly before this. I am going to my bank to block further payments, for why should i pay for what doesn't work. I would give a score of- - - - - - 0.

23 December 2025
Unprompted review
Total VPN logo

Reply from Total VPN

Hello Emily,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any technical issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalvpn.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
Total VPN Customer Care Team

Rated 1 out of 5 stars

I’ve used several VPNs over the years

I’ve used several VPNs over the years, and TotalVPN is by far the worst. The moment I installed it, my PC slowed to an absolute crawl. I expect a bit of slowdown with any VPN, but this was ridiculous—opening any internet application took over 90 seconds. I rebooted my PC, tried troubleshooting, nothing helped.

And don’t get me started on their so‑called 24/7 customer service. I tried the “live chat” and waited over 30 minutes with no response. Tried again later and waited more than an hour—still nobody. Their settings are extremely limited, and it didn’t even create a desktop shortcut. Sure, it’s cheap, but you definitely get what you pay for.

I finally reached someone by email just to cancel. Worst service I’ve ever experienced. I’m going back to IPVanish.

21 December 2025
Unprompted review
Total VPN logo

Reply from Total VPN

Hello Alan,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalvpn.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
Total VPN Customer Care Team

Rated 2 out of 5 stars

Tokxbx

To. Compiicated

15 December 2025
Total VPN logo

Reply from Total VPN

Hello Arne,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalvpn.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
Total VPN Customer Care Team

Rated 1 out of 5 stars

Total vpn steals your money

They will take money after canceling subscription for months ..Total scam site not work the risk..I did not sunrise to total vpn it's a huge scam and if you read there other reviews they are known scumbags ..got on a password reset and it won't let me reset it so ill move forward with fraud report through my bank these thieves need to be shutdown

11 December 2025
Unprompted review
Total VPN logo

Reply from Total VPN

Hello Scott,

We appreciate you taking the time to share your review with us. Your feedback is valuable, and we thank you for providing us with this information. We apologize for any billing issues you are facing.

To ensure that we can assist you effectively, we kindly request you to complete a contact form with your details. This will allow us to reach out to you directly and provide the assistance you need - https://help.totalvpn.com/en/trustpilot

Please ensure when completing the form that you copy and paste your review to help us with the investigation.

Kind regards,
Total VPN Customer Care Team

Rated 4 out of 5 stars

Bit complicated to get working for me…

Bit complicated to get working for me but I'm not a computer geek. I do like the fact that I can sign into sites that are geographically limited. Some of the US freeview film channels. Must thank the person who pointed this out to me. Also a lot less junk mail I think coming through. I like it.

10 December 2025

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