Their was a fire at placentia storage. It took me over a month to get a claim form. Finally contacted your management company. And got a form .I emailed it back and when I asked if they received it... See more
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See what reviewers are saying
This is absolute GREED. I am referring to the recent raise in my storage space. You would think someone that has been with you for over 10 years would be due some consideration. Buy NO-you must sati... See more
The price was reasonable when we moved int but now it is constantly increasing. The time they are accessible is not even close to reasonable. They close before any working person could possibly get... See more
Customer service could be better. I have gone through a huge hassle when it comes to insurance for my unit. Tenents should not be forced to buy insurance if they do not wish to purchase it. Had to fig... See more
Company details
Information provided by various external sources
Find safe and secure self storage units and lockers from Total Storage Solutions in Arizona, Texas, Hawaii, California, and Utah!
Contact info
North McPherson Road 224D, 92869, Orange
- totalstoragesolutions.com
1.3
Bad
161 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have had a great experience with Got …
I have had a great experience with Got Storage. They have let me use the truck and the dolly to move things that were too heavy for me alone. They are very friendly and always at the center so they are easy to contact.
16 May 2017
Unprompted review
Store my Stuff
So far, been a great experience. Facility is clean and secure. No problems with leaking or water intrusion during the past heavy winter and rains. I pay each month with online bill-pay for convenience and the service at the office has been terrific. Only observation is sometimes staffing at the office is hit & miss around lunch time. Better to call before you make the trip to ensure someone is there.
16 May 2017
Unprompted review
Great customer service.
Great customer service.
Horrible pricing. Too high a price for unit size.
16 May 2017
Unprompted review
Receptionist and maintenance were …
Receptionist and maintenance were extremely helpful! Clean facility!
16 May 2017
Unprompted review
5 Star People All the way !
5 Star People All the way ! Couldn't ask for better people to deal with, such a big hearts and understanding. Just amazing!
16 May 2017
Unprompted review
Good safe place easy enter easy exit
16 May 2017
Unprompted review
Very clean and secure facility and the …
Very clean and secure facility and the staff is great!
16 May 2017
Unprompted review
Very helpful people
Very helpful people. I have rented storage units in the past and found the unit I rented dirty. Not in this case. My unit was clean and slightly larger (by a few inches) than stated. The front office people always meet me with a smile and are more than willing address and questions I have. Very pleased.
16 May 2017
Unprompted review
Love the staff and the area
Love the staff and the area. I think long term renters should get a break on the increases. I've been a renter for 2 years now.
16 May 2017
Unprompted review
Great place to rent from
Great place to rent from. Very clean and safe place. Staff is always great and very courteous.
16 May 2017
Unprompted review
Such a nice facility
Such a nice facility. The staff are great. One even stayed late one night when we realized my husbands prescription medication had accidentally been put in our unit during the move; above and beyond.
16 May 2017
Unprompted review
All and all I have no problems
All and all I have no problems. But they raised my rent and I don't like it.
16 May 2017
Unprompted review
Always extremely helpful and pleasant …
Always extremely helpful and pleasant to deal with
16 May 2017
Unprompted review
They are awesome and pleasant to work …
They are awesome and pleasant to work with. Very upfront.
16 May 2017
Unprompted review
Reliability and Dependability
I have been a customer for over 3 years now and I appreciate their respect for their customer and still provide privacy. They are a great public storage facility!
16 May 2017
Unprompted review
i realize you need to make money but …
i realize you need to make money but its getting to expensive so why don't we knock down the price to about 100.00 per.
thank you
16 May 2017
Unprompted review
No complaints
No complaints, the gals that run things there are great !!!
15 May 2017
Unprompted review
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