Total Sheds Reviews 

210
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their professionalism, politeness, and efficient installation services, often completing work quickly. Many people are very pleased with the product quality, describing sheds as solid, sturdy, and aesthetically pleasing, often exceeding expectations. Consumers also appreciate the quick and timely delivery process. However, some customers also noted significant concerns regarding product quality, citing issues like poor timber, damaged or buckled panels, ill-fitting parts, and missing components upon arrival. Other people felt that the build quality was poor, with panels not lining up or showing signs of shrinking and leaking. Additionally, a few customers experienced late or incomplete deliveries.

What people talk about most

Product

People report ambiguous experiences with product quality, with some reviewers expressing satisfaction with... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing significant... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and on-time... See more

Staff

Consumers find staff to be positive, highlighting their professionalism, efficiency, and politeness during... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shed was well packaged and looks very pleasing in the garden. We did re enforce some bits inside for our own piece of mind but very happy with our shed. Order Number 1085154

Rated 5 out of 5 stars

Was very pleased with the shed and the two guys were very professional about their work it only took them an hour to install it. So I would recommend this company to other people looking to buy a qual... See more

Rated 5 out of 5 stars

Very friendly and polite. Asked questions and very helpful with advice and tips. The quality of the shed is superb and I can't wait to use it. Very pleased with the service and would highly recommend... See more


Company details

  1. Garden Center

Written by the company

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Contact info

3.8

Great

TrustScore 4 out of 5

210 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(210)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service - delivered witin 2 days of ordering!

25 April 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thrilled to hear Chris impressed you! Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 5 out of 5 stars

First buy from them and very good…

First buy from them and very good quality shed i receive I like it

18 April 2024
Unprompted review
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Reply from Total Sheds

Thanks so much! Thrilled you love the shed. Your feedback means a lot to us!

Rated 5 out of 5 stars

Fantastic service

Amazing service and great building

10 April 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thanks so much! Thrilled you love the shed. Your feedback means a lot to us!

Rated 5 out of 5 stars

Good

Good i likeit

4 April 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thanks so much! Thrilled you love the shed. Your feedback means a lot to us!

Rated 5 out of 5 stars

Amazing building and service

Amazing building and service. Put the building up no problem and with no issues

8 April 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thanks so much! Thrilled you love the shed. Your feedback means a lot to us!

Rated 5 out of 5 stars

Great job well done.

Easy quote. Bespoke shed good value. Chris and Liam easy to talk to, just got on with it, very pleased with the whole deal. 100% recommended.

5 April 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thrilled to hear Chris and Liam impressed you! Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 5 out of 5 stars

Our sumner house arrived yesterday and…

Excellent service
Our sumner house arrived yesterday and was erected in no time , absolutely over the moon with it , would definitely recommend total sheds

27 February 2024
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 5 out of 5 stars

Excellent company

Excellent company. Chris who assembled our shed was outstanding. Very friendly chap.

Highly recommend.

8 December 2023
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thrilled to hear Chris impressed you! Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 5 out of 5 stars

11 by 7ft Shed Installation

Chris the fitter very professional and excellent service, and very well built good quality build.

6 December 2023
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thrilled to hear Chris impressed you! Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 5 out of 5 stars

Fabulous Service - Would highly recommend

Just had my 17" x 9" Summer Shed, with base, installed by Chris and Liam, who went above and beyond and are nice people. Great job guys, thanks a lot!!

The shed is of great quality, it looks miles better than the website image and should last ages.

I checked many sites for this size of shed and this was the best value for money.

I am so happy with the whole process and would definitely use again.

15 August 2023
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thrilled to hear Chris and Liam impressed you! Thanks for trusting us with your shed; enjoy your new space! 🛠️✨

Rated 1 out of 5 stars

Steer well away from this company

Steer well away from this company
Had this shed 3 years in September have already had roof refelted costing me £600 as this company use not good quality felt
Wood is starting to shrink and worp so leaving gaps which im now having to use selent to fill gaps
Just be careful what u buy

26 July 2023
Total Sheds logo

Reply from Total Sheds

So sorry to hear this. We aim for better and appreciate your feedback. Let's make it right. Please DM us for assistance.

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. Really pleased with the summer house and service we got from total sheds. Was kept informed from start to finish. They was very respectful of the garden and very efficient.thank you very much. Highly recommended

5 May 2023
Unprompted review
Rated 5 out of 5 stars

If you want a good priced product with excellent service use Total Sheds!

We just want to say that we were impressed with the Customer Service we received from the guys in the office, Jason, Manny and Jag were very helpful and answered our questions, and special thanks also go out to Chris and Vinnay, who put the Summer shed together, they were real troopers and didn't let a little bit of rain stop them doing an excellent job. They were polite and friendly and tidied up after themselves. Our Summer shed looks the business thanks, Guys:) We won't hesitate to recommend Total Sheds to family and friends. The price, service and product are all excellent - Thank you!

Angela and Andrew

21 April 2023
Unprompted review

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