Total Sheds Reviews 

211
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their professionalism, politeness, and efficiency during installation, often completing work quickly and to a high standard. Many people also highlight the quick delivery and straightforward ordering process, appreciating the product's solid construction, good quality, and appealing appearance. However, some people were dissatisfied with product quality, noting issues like damaged panels, flimsy construction, and materials that did not last. Several customers also mentioned poor quality finishing, missing parts, or incorrect dimensions. Additionally, some reviewers experienced delivery problems, including delays or receiving incomplete or incorrect orders.

What people talk about most

Product

Users describe ambiguous interactions with product, with many reviewers expressing significant... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers expressing significant dissatisfaction,... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times,... See more

Staff

Consumers find staff to be positive, with many reviewers praising the professionalism and politeness of the... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers reporting fast delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shed was well packaged and looks very pleasing in the garden. We did re enforce some bits inside for our own piece of mind but very happy with our shed. Order Number 1085154

Rated 5 out of 5 stars

Was very pleased with the shed and the two guys were very professional about their work it only took them an hour to install it. So I would recommend this company to other people looking to buy a qual... See more

Rated 5 out of 5 stars

Very friendly and polite. Asked questions and very helpful with advice and tips. The quality of the shed is superb and I can't wait to use it. Very pleased with the service and would highly recommend... See more


Company details

  1. Garden Center

Written by the company

Total Sheds provide quality garden buildings made to measure to your requirements. Fitting service available!


Contact info

3.8

Great

TrustScore 4 out of 5

211 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 54% of negative reviews

Typically takes over 1 month to reply

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3.8

All reviews

(211)

40 reviews in the last 12 months

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Rated 5 out of 5 stars

From the moment i spoke to someone in…

From the moment i spoke to someone in the office, being able to explain our needs, to confirmation on the product and payment and delivery date, all has gone smoothly. Chris, and Vinny were professional and polite as they cracked on and did the build 20’by 6’ shed, i have no problem in recommending this company or their hard working staff, having travelled from Birmingham to Cornwall nothing was too much trouble.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and polite

Very friendly and polite. Asked questions and very helpful with advice and tips. The quality of the shed is superb and I can't wait to use it. Very pleased with the service and would highly recommend anyone looking to buy a shed at a very reasonable price and excellent quality.

20 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality for the price

We bought the shed via Eurocell. It was delivered in good time as promised. However, quality really poor. Several pieces were broken/cracked, nearly all the joints didn't fit together properly so lots of additional work needed to correct all that. Now it's raining and the shed is leaking all over. Roof is the only bit that is watertight. We cannot use the shed as it's soaked inside. We have complained to Eurocell as we paid £1500 for it, not cheap. But no response.

15 February 2026
Unprompted review
Total Sheds logo

Reply from Total Sheds

Thank you for your feedback, and we are sorry to hear about the issues you have experienced with your shed.

As your purchase was made through a third-party retailer, Eurocell, we are not the direct point of sale. In such cases, the contract of sale and initial customer support sits with the retailer, and we would always recommend that warranty or product concerns are raised with them in the first instance so they can log and progress the case appropriately.

That said, we are sorry to hear that you have experienced broken or cracked components and issues with assembly and water ingress. This is not the standard we expect from our products, and any such reports would normally be investigated under warranty where reported through the correct channel with supporting photographs and details.

With regard to the performance of the shed, timber buildings will require correct installation, treatment, and maintenance to ensure weather resistance. If panels are not seated correctly during assembly, this can also contribute to water ingress, so we would always recommend a full inspection to ensure all fixings and joints are correctly aligned and secured.

We are also sorry to hear that you have not yet received a response from Eurocell, and we appreciate how frustrating that must be. We would encourage you to continue chasing them so the matter can be formally logged and reviewed.

We regret that your experience has not met expectations and appreciate you taking the time to provide your feedback.

Rated 5 out of 5 stars

Vinny and Chris(hope I remembered the…

Vinny and Chris(hope I remembered the names correctly) delivered the shed at half 11 this morning, and got straight to work in building the shed, I was amazed and impressed by how quickly they did it, they made it look easy. Job well done lads, thank you for going the extra mile and putting a sign up on the shed door for us too. Very pleased, we will be able to get all our garden and camping equipment inside.

28 January 2026
Unprompted review
Rated 3 out of 5 stars

I want to be objective here

I want to be objective here. The finished product for the price is very good. You do need to be handy at DIY. Hence the name! I had a few issues along the way and these required 2 overnight remedial deliveries. The customer service department are very efficient and deal with problems quickly without hesitation. (Thank you Jason!) The issues are mainly from quality control. Silly errors that shouldn't happen. Overall not a bad purchase.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Great job by Chris

Chris arrived on time, lovely friendly chap, had our lovely pent 8 x 6ft shed up in no time flat, even threw in a little window box on the front AND did us a favour of cutting some loft insulation in half for us whilst he had the tools out. Great service.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Chris and Vinnie did an excellent job…

Chris and Vinnie did an excellent job of installing a fantastic quality shed four is. I would without hesitation, recommend the excellent customer service and communications as reasons to buy from Total Sheds!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent value shed

Excellent small shed..really solid..unlike some that are out there..Chris and Vinney built it for me in very quick time..top pair of lads ..very pleased with them..would highly recommend total sheds ..very quick delivery and good communication..

5 September 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality, overpriced.

The quality of the timber was very poor and we didn’t expect to have to take a delivery and unscrew timber to release all the parts. We then had to check off the parts which were difficult to identify as there were no labels on the parts or list.
We had to request replacement parts as they were poor quality and the replacements were not much better.
When erected the wood for the flooring was similar quality to that used on pallets.
There were several holes in the walls where knots had blown.
The people that erected the shed were very good.

26 August 2025
Unprompted review

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