TotalSeven Ltd Reviews 44

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and communication from start to finish, highlighting the staff's helpfulness and positive attitude. Many people are over the moon with the quality of the products, which are often described as exactly as described and in perfect condition. Reviewers frequently mention super fast and prompt delivery, with items arriving well-packaged and offloaded with care. However, some customers also noted issues with missing parts or damaged items upon unpacking, even if the delivery itself was prompt. A few other people also felt that items were not new as described, arriving in old or dirty packaging.

What people talk about most

Product

Users describe positive interactions with product, consistently reporting that items are exactly as described... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often highlighting excellent communication from start to... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service and great communication from the start of my purchase to the end. I got 4 sun zip up tops and im absolutely over the moon with the quality. 2 of my friends have/are going to be buyin... See more

Company replied

Rated 5 out of 5 stars

Excellent communications. Good price for the item! Super fast delivery. I would definitely shop here again. And would recommend to all! Thankyou very much Adrian. Kind regards Andy. Five ⭐️⭐️⭐️⭐️⭐️👍�... See more

Company replied

Rated 5 out of 5 stars

Bought a model railway item from this seller and was very satisfied with the sales description, the product itself, value for money, prompt delivery and seller's communication. Could not have asked f... See more

Rated 5 out of 5 stars

Very happy with my Eglo Cirali 3 Blade 132cm Indoor Ceiling Fan with DC Motor LED Light and Remote. Great service from T7 - great communication, fast delivery, and well packaged. Will definitely use... See more

Company replied


Company details

  1. Wholesaler

Written by the company

Hi, I'm Adrian, founder of TotalSeven Ltd. Back in 2015, I started the business from a garage with a simple idea: to find amazing products at unbeatable prices and make them accessible to everyone. Today, TotalSeven specialises in sourcing premium excess stock, open-box, ex-display and end-of-line products from leading brands and retailers. This allows our customers to enjoy trusted names such as Apple, Samsung, De Longhi, LEGO and many more at significantly lower prices. Every product is carefully inspected before dispatch, ensuring it meets our quality standards and arrives exactly as described. Over the years, we've delivered more than 30,000 orders, earned over 12,700 customer reviews, and maintained 99.9% positive feedback as an eBay Top Rated Seller. We're proud to have served customers across the UK and beyond since 2015, helping people discover premium brands at better prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

MacBook Pro M2 16”

Purchased a MacBook Pro M2 16” from Totalseven. Although classed as use, the laptop was in pristine condition.
Communication was great, but postage was delayed due to a failure by Royal Mail.
5/5, I’d buy again from Totalseven.

12 March 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you so much for feedback Simon! 🙏 We know there are a lot of options out there, so it means a lot that you chose us for your MacBook

All the best
Adrian

Rated 5 out of 5 stars

zempire kitchen cupboards

Purchased zempire kitchen cupboards .
Product as described, delivery quick.
Communication bang on.
A five from me.

9 February 2025
Unprompted review
TotalSeven Ltd logo

Reply from TotalSeven Ltd

Thank you for your feedback - much appreciated it!

Regards
Adrian

Rated 1 out of 5 stars

Would be zero stars if I could.

Would be zero stars if I could.
I bought an expensive, £220 LED mask from this company. It stopped working after 6 weeks and TotalSeven are refusing to replace it. They say on eBay there is only a 30 day return period, however the product has a 2 year warranty!
On contacting the manufacturer to claim that way, I was told they didn’t recognise the seller and therefore warranty not valid. TotalSeven is refusing to tell me who they bought it from or return on my behalf for a replacement; so Ive bought a product with a 2 year warranty that can’t be used. I feel completely conned.

29 April 2024
Unprompted review

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