While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Great product and fast delivery. Gave it a 3 because the variety is very limited. This store could be an awesome resource for canoe and kayak trippers who create their own meals rather than getting ri... See more

Company replied

Rated 5 out of 5 stars

Everything as promised, quick shipment - couldn't pick it up in time as a wind storm had blown trees down across the road - we were without power for 33 hours. The emergency well pump was exactly wha... See more

Rated 5 out of 5 stars

Best to be prepared, should something happen and we are without utilities --love the support from this store. Food is healthy, tastes great and is easy to prepare. Great customer service --there was... See more

Company replied

Rated 5 out of 5 stars

Although I have yet to try the products I purchased from Total Prepare, I can say that I have been quite impressed with the fast shipping. I should mention that out of 5 or 6 separate purchases, each... See more

Company details

  1. Food Products Supplier

Written by the company

Specializing in providing the most comprehensive lineup of preparedness products in Canada, including freeze dried food, survival gear, disaster preparedness and earthquake kits.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you very much for the products…

Thank you very much for the products offered. I am extremely satisfied with my purchase. I absolutely recommend Total Prepare to anyone reading this review, they have a wide assortment of goods for everybody out there. Be sure to check them out and give it a chance.

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, excellent customer service. Delivery was a bit slow, but that was to be expected. Overall, l will be shoping here again.

1 May 2018
Unprompted review
Rated 3 out of 5 stars

Slow Delivery

I ordered a few things on March 14th. One item wasn't in stock so it took until April 24th before I received my order, a long time to wait. To be fair, Total Prepare did include some free meal heaters but I found it really long to wait for "emergency" food supplies. Not certain if this is an aberration as it was my first time ordering from Total Prepare but I have ordered from the US and other places in Canada and it never took more than 2 weeks to deliver anything I have ordered.

1 May 2018
Unprompted review
Total Prepare logo

Reply from Total Prepare

Hi Greg and thank you for your feedback. Your order did not meet our standard for shipping and for that I apologize. Should you wish to order from us again, please feel free to contact our support team prior to ordering and we will be able to look into shipping times for you. We hope to have the opportunity to wow you in the future!

Rated 5 out of 5 stars

OUTSTANDING!

Did a lot of searching and comparing. Even called and talked to them. Extremely helpful. You are my new go-to-place for freeze dried. Awesome service, plus I've never had shipping that fast. Thank you so much. YOU ROCKED IT.!!

30 April 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look