Total Pest Control Reviews 149

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 24 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their helpfulness and understanding during difficult situations. Many people appreciate the efficient and effective service provided, noting that issues were resolved quickly and thoroughly. However, some customers were dissatisfied with the effectiveness of the treatment, mentioning that the proposed solutions did not fully resolve their pest problems. A few other people also felt that the sessions were inadequate to address the issue completely.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tony is amazing...what a gent and so full of knowledge! We have a reoccurring rat problem at my aunts and so have had pest control out previously, but they just tend to put poison down for a few visit... See more

Rated 5 out of 5 stars

We have had a problem with rodent infestation in our property. We contacted Total Pest Control via our management service. Technician Jemma, attended and laid bait. This was quickly consumed by rod... See more

Rated 5 out of 5 stars

We had a Rat problem at my in-laws, Jack made three visits to the property and identified the vermin point of entry on the first visit! I followed his advice and by the third and final visit no more... See more

Rated 5 out of 5 stars

Gem from pest control was absolutely fantastic. She instantly put my mind at ease with her positive and professional approach. She went above and beyond in her work, and when she left, I felt like a h... See more


Company details

  1. Pest Control Service
  2. Bird Control Service

About Total Pest Control

Written by the company

Total Pest Control have over 30 years experience in all types of commercial and domestic pest control. We protect against pests such as birds, rodents crawling insects, as well as offering routine pest prevention visits. VISIT OUR WEBSITE

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

149 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nice people to have in your home

The team of three arrived on time. They were very polite and friendly. They cleared our loft of all the old insulation in bags without any dust or noise. The job was estimated to take 2 days and they completed on time. They also offered advice on the condition of the electrical system.

15 April 2024
Unprompted review
Rated 5 out of 5 stars

We are having a nightmare with a flea…

We are having a nightmare with a flea Infestation as we recently took in a kitten riddled with fleas and have three other cats as well already. The fleas were absolute nightmare where were a complete pain as I keep getting bitten all the time. Jemma Murray came out a couple of times and was fantastic both times so helpful. Nothing was a problem and even followed up on the service. Very sympathetic and understanding she was fantastic. Would definitely recommend her to help get your flea infestation under control. Hopefully we’ve seen the last of the pesky fleas now 🤞🤞🤞 thanks again !!

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed!

How refreshing for a company to give their honest opinion that I did not need new loft insulation. I was very impressed. I called them after having glis glis in my loft. Daz who came to do the survey was polite, friendly and helpful.I would definitely recommend this company .

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful

Five stars. Thank you, Robert, for your help with our little mouse problem!

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly Reccomended

We have used this company for a few years now, they have been nothing but professional, Steve and his team are always on the end of the phone to answer any questions we have and act promptly with there work. the work they do is always done to a high standard, they deal with us as the landlords and our tenants perfectly

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Great swift service

Great swift service, thank you. We had noticed a growing number of wasps in our garden and identified a nest in the eves of the house. One phone call to Richard who responded quickly, booked a time for the next day to treat the nest. All gone within 24 hours. Thank you.

29 August 2023
Unprompted review
Rated 5 out of 5 stars

Wasp nest

Problem with a wasp's nest. Booking process was simple, very pleasant helpful lady took payment over the phone and said a technician would contact me direct to arrange appointment. Couple of days later received a call from Nick who came and dealt with the nest. Good job well done, I'd used them again.

18 August 2023
Unprompted review
Rated 5 out of 5 stars

the serviceman was so pleasant

the serviceman was so pleasant, my wife took a shine to him. she has left me for him , i will be eternally grateful to him, she was awful. i love total pest control.

8 August 2023
Rated 5 out of 5 stars

Jem Murray

My mum had Jem Murray to her loft yesterday to get rid of rats. She said Jem was fantastic all the way through the visit, explained how they were likely getting in and put some traps in there. My mum has been beside herself with this, but Jem was fantastic and really made her feel comfortable. This is the 2nd exterminators my mum has had, and this was by far the most confident she has felt that the problem would be dealt with properly and effectively.

2 August 2023
Unprompted review

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