Total Moving Solutions Reviews 

555
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, efficient, and incredibly supportive throughout the moving process. Many highlight the excellent communication, with team members providing clear guidance, promptly answering questions, and offering reassurance. People found the service to be smooth, stress-free, and great value, often noting competitive and transparent pricing. However, some customers also noted issues with the delivery service. These included instances where moving vans did not show up, items arrived later than expected, or shipments appeared to be mishandled, leading to damaged goods.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Customers had positive experiences with service, describing it as faultless, professional, and smooth from... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the seamless and... See more

Price

Consumers find price to be positive, with many reviewers highlighting that the cost was reasonable,... See more

Customer service

Users describe positive interactions with customer service, highlighting the high level of service, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, Christian and his team took the stress out of moving from Belgium to the UK. We had quite a short deadline to get things organised and no idea where to start or what was involved... See more

Company replied

Rated 5 out of 5 stars

Brilliant company, From start to finish. I emailed a enquiry for a move from UK to Netherlands, and I was given Christian as my coordinator, and he was great, he advised me what I needed to do, and... See more

Company replied

Rated 5 out of 5 stars

Company are excellent, from beginning to end. They are proactive and professional. Price was excellent and found everyone we dealt with friendly and helpful, particular mention to Christian. We’ve m... See more

Company replied

Rated 5 out of 5 stars

Excellent service. Steve at TMS was super helpful and made a stressful big international move very smooth. The tips and support I got was fantastic. The price was reasonable a d worth every penny. Eve... See more

Company replied


Company details

Written by the company

Total Moving Solutions offer clients a full move management service and with a combined team experience spanning over 20 years in the industry, it is reassuring to know you are in safe hands. All of our clients moves are tailored to their personal needs, budget and requirements with the added reassurance that we have a number of reliable partnerships with leading removal companies. Most of which are accredited with industry standards such as the British Association of Removers (BAR) and the International Federation of International Movers (FIDI). With the partnerships we have, we have the flexibility to overcome any issues which could arise, giving clients peace of mind and reassurance when booking with Total Moving Solutions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

555 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(555)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Total Moving…

I highly recommend Total Moving Solutions. The service was excellent, communication was great and I was very happy with everything.

25 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the 5* review, Cassandra.

It has been a pleasure to be able to assist you with your removal to Monmouth.

Thank you for the recommendation and your business.

Many thanks,

James

Rated 5 out of 5 stars

Beyond happy from start to finish!

From the moment I contacted Scott at TMS Removals I knew I was in good hands. Moving is challenging and can be stressful. We contacted four companies to compare and TMS were the most competitive and professional. We moved from Dublin to Tuscany and it the experience surpassed our expectations. Every stage was handled professionally with friendly staff packing our goods, facilitating in every way they could. They were always on time at each stage of the move and our emails and requests were responded to within hours of reaching out. We will have another move this year for another project and won't hesitate in working with TMS again. Thanks Scott. Ger & Mike Smyth

15 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great 5* review, Ger & Mike.

So pleased you have been happy with Scott's customer service and the removal service from Ireland to Italy.

We look forward to working with you again in the future, should you require further removal services.

Thank you for your business.

Many thanks,

James

Rated 5 out of 5 stars

Excellent service from start to finish

From the moment I sent the enquiry email Scott at TMS replied quickly and was proactive, professional and available to me for all of my queries. The quote was significantly cheaper than other companies so I was nervous that it wouldn’t go smoothly but I could not have been more wrong. Scott took all of the stress away and the removal guys at both ends were great. They arrived on time, packed and loaded everything within 2 hours and it was delivered to my destination abroad one week later - much faster than other companies had quoted me. Upon delivery I had the same excellent service with the guys arriving exactly when they said they would and they had unloaded to my house within an hour with everything arriving in tact. I am very happy with how smoothly everything went and I would highly recommend Scott and the team at TMS.

25 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thanks for the great review, Siobhan.

I am pleased you have been happy with the removal service to Mullagh and that Scott was able to make your relocation as stress free as possible.

Wishing you all the very best and thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

An excellent job .

An excellent job .
First international move and everything was handled perfectly- all thanks to TMS
Highly recommend them to anyone for local or international move .
A reliable and friendly service. Well done

19 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great 5* review, Erum.

I have shared your kind words with Scott who was your Move Manager.

Thrilled you have been so happy with the service and thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

Hi excellent service

Hi excellent service, really nice, experienced and friendly team. Many thanks Laurence

11 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the review, Laurence.

I have shared your kind words with Mike who was your Move Manager and I am pleased to hear you have been happy with your removal service.

Wishing you all the very best in Nantes.

Thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

Excellent

From contacting the company to having my items removed and received everything was excellent!
Steve at TMS was super communicative and very helpful. Everything was made simple, easy and stress-free! My items were delivered promptly , movers were professional and friendly. I would highly recommend this company to anyone who is moving.

16 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the kind review, Jade.

Steve is one of the newest members of the team, however, he goes above and beyond to support removals throughout the whole process. So pleased you were happy with his customer service and also the removal itself.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Excellent service

Excellent service. Steve at TMS was super helpful and made a stressful big international move very smooth. The tips and support I got was fantastic. The price was reasonable a d worth every penny. Every single person I dealt at TMS, as well as the guys picking up my things and the ones who delivered all at my new place were professional, fast and very nice. I felt very well taken care of and I would definitely recommend TMS to anyone planning a move.

10 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the kind review, Annuschka.

Thrilled to hear how happy you have been with your removal service from Ireland to Germany.

We really appreciate the recommendation and thank you again for your business.

Many thanks,

James

Rated 5 out of 5 stars

An excellent company with honest, helpful staff

TMS are a great company with excellent staff. Our contact, James, has been helpful from the very start and stayed in communication offering help and guidance right up to the very end. We would have no hesitation in recommending TMS to anyone contemplating an international move.

Bob and Rita Richmond

13 October 2025
Unprompted review
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Reply from Total Moving Solutions

Thanks for the kind review, Bob & Rita.

It has been a pleasure to be able to assist you with your removal.

Wishing you both all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. Very helpful - The move from France was as planned without any problems whatsoever. The cheapest I found.!!!! I have no hesitation in recommending the company.

6 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the 5* review, Gisele.

I have shared your kind words with Christian, the Move Manager who assisted you with your removal from France to London.

Thank you for the recommendation.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Excellent removal service

Christian and the team at TMS were very helpful and professional. Great service and smooth delivery and move . Would highly recommend them.

4 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the great review, Aliya.

I am pleased you were happy with the removal service from the UK to Portugal.

Wishing you all the very best and thank you for your business.

Many thanks,

James

Rated 5 out of 5 stars

Moving a small volume from Belgium to the UK

I used Total Moving Solutions for a move of a small volume of items from Belgium to the UK. My assigned move manager Scott Eaglesfield was very helpful throughout the process, which felt seamless and hassle free. I would definitely use them again and highly recommend their services to others.

2 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the 5* review, Astrid.

It was a pleasure to be able to assist you with your removal to Surrey.

We look forward to working with you in the future, should you require removal services again.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

If you are moving then these guys are…

If you are moving then these guys are the ones you should use. Friendly,efficient, and quick service from Ireland to the UK. Thanks THS for removing not only my furniture but taking away a lot of stress. Great for u Thanks again.

3 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the 5* review, Alan.

Pleased to hear you have been so happy with the removal service and customer service from Steve who was your Move Manager.

Steve said he will be back in touch at the end of the season when Villa win the league!

Thank you for your business.

Many thanks,

James

Rated 5 out of 5 stars

Trustworthy company & brilliant team.

I had my things shipped from the UK to the USA and was honestly nervous after my parents had an awful experience with a different company years ago.
The team here were transparent, knowledgeable, and professional. Packers came and made an invoice of my things from a storage unit and everything was at my destination about 3 months later (longer than the usual due to the tariffs in the US), but I didn't mind waiting.

The whole team are brilliant, really great company, and I was very happy to put my trust in them. If anyone is unsure of which company to go with- go with Total Moving Solutions Ltd. Christian and the team won't let you down. They'll keep you updated every step of the way. ☺️

2 February 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the lovely review, Kirstie.

I am pleased to hear how happy you have been with your removal service and have shared your kind words with Christian who was your Move Manager.

Thank you for your business.

Wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

I used Total Moving Solutions

I used Total Moving Solutions from my move from Scotland to Paris. My assigned move manager Mike Goodwin was extremely efficient and helpful in making sure that everything went well, and managed to schedule collection and delivery when it was most convenient for me.

29 January 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the kind review, Cecilia.

I am so pleased you have been happy with the removal service and support from Mike.

Thank you again for your business and wishing you all the very best in Paris.

Many thanks,

James

Rated 5 out of 5 stars

Highly recommend…

Communication and responsiveness was excellent. The whole move from UK to Australia was completed successfully with the minimum of stress. I would highly recommend this company.

30 December 2025
Unprompted review
Total Moving Solutions logo

Reply from Total Moving Solutions

Thank you for taking the time to leave a review, Virginia, it is much appreciated.

I have shared your kind words with Scott who was your Move Manager.

Thank you for your business and recommendation.

Many thanks,

James

Rated 5 out of 5 stars

Recommend [move from Brussels to London in Dec 2025-Jan 2026]

I can only recommend TMS. Mike was super helpful in guiding us through the whole process, paying attention to all tiny details (ie., ensuring drivers would call us ahead of arriving). The pricing was transparent, and he was even able to accommodate storage of our things ahead of our arrival to the UK. Great service, would recommend!

23 January 2026
Unprompted review
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Reply from Total Moving Solutions

Thanks for the kind review, Gaston.

I have shared your kind words with Mike and it has been a pleasure to be able to assist you with your removal from Brussels to London.

Thank you for the recommendation and your business.

Many thanks,

James

Rated 1 out of 5 stars

Do Not Use them!!!

Do Not Use them!!!
Moving van did not show up on moving day. They did not even let me know they were not coming. I called them and they (James) flippantly said “ oh yeah we can’t come it will be a couple more days”!!!! On completion day!! There’s lots more but I won’t go on, just BEWARE OF THIS SHITTY COMPANY!

26 November 2025
Unprompted review
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Reply from Total Moving Solutions

Thank you for your review, Jackie.

As you rightly state, there is a lot more involved with the matter which has already been discussed directly outside of this platform.

Upon taking your call in the office, transport were contacted and informed me that the vehicle had broken down which was a delay beyond our control. At this point, I simply asked if you had flexibility for collection in the next couple of days, which you advised was not possible as it was your completion day.

The solution found to ensure your goods were still collected on the planned collection date, cost our company nearly double what our original partner was, however, we of course agreed to this to ensure your removal was fulfilled, as planned.

From what I understand, all other elements of the removal went as planned.

I am sorry that you still feel unhappy with the service provided and for any stress the matter caused.

Wishing you all the very best in Canada.

Many thanks,

James

Rated 5 out of 5 stars

Professional and trustworthy

TMS was not the cheapest offer, but after having talked to them I realized they would be the most reliable and professional (and they didn’t prove me wrong). Mike made the whole thing seamless, was always very quick to respond and made sure to check how things were going at every stage. I was in good hands :-)

15 January 2026
Unprompted review
Total Moving Solutions logo

Reply from Total Moving Solutions

Thank you for the 5* review, Karen.

It was a pleasure to be able to assist you with your removal from Dublin to Berlin.

Thank you again for your business and wishing you all the very best.

Many thanks,

James

Rated 5 out of 5 stars

Personal and very friendly advice

Personal and very friendly advice, tips and help. Made the move super smooth and even enjoyable!

12 January 2026
Unprompted review
Total Moving Solutions logo

Reply from Total Moving Solutions

Thank you for the review, Tom.

I have shared your kind words with Steve who was your Move Manager.

Pleasure to be able to assist you with your removal from Belgium to London.

Thank you for you business.

Many thanks,

James

Rated 5 out of 5 stars

Outstanding service

Outstanding service! I was super impressed with Steve and the team - efficient service and really effective communication. TMS helped make moving a breeze! Would absolutely use again! Thanks team!

12 January 2026
Unprompted review
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Reply from Total Moving Solutions

Thank you for the kind review, Harriet.

Thrilled to hear how happy you have been with your removal service from Belgium to the UK.

Thank you very much for the recommendation.

Wishing you all the very best.

Many thanks,

James

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