Juliana was super friendly and patient while I figure out some tech issues with logging in and getting my camera on. Knowledgeable and had all the answers to my questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good Morning! I've joined Tempo this week. Everyone has been so very welcoming so far. Juliana seems such a nice person, reliable and approachable!
Company replied
Juliana Antonio inducted me regarding my IT setup with FMLM, meeting went very well. I didn't have many issues, just system and some windows updates were needed, other than that all good. Julian... See more
Rosetta Translation has used Totality for more than a year now and we are very happy with their service and how quickly they respond to our queries (even silly ones!) They are of great help... See more
Company details
Written by the company
Data Backup Software Reseller
Contact info
London, United Kingdom
- totalityservices.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Onboarding
Our experience of dealing with Totality so far has been very professional, and our onboarding process with Josh was excellent.
Very Highly Recommended
We have just completed onboarding with Totality. The entire process was arranged and carried out with utmost professionalism, extremely prompt turnaround and an attention to detail that was sorely lacking with our previous IT support. We look forward to a productive working relationship with a fantastic service provider. Well done Totality Team, and thank you in particular to Luis, Pedro and Nouk!
Onboarding
Totality Services have been absolutely brilliant from the moment we met them last year. We have no doubt that they are the right match for us - a small local charity. The management and team have been very kind, supportive and generous. Highly recommended!

Reply from totalityservices.co.uk
Great to work with
Really friendly and efficient. They produce excellent and well designed sites and are very professional.

Reply from totalityservices.co.uk
Great, helpful people.
What lovely people to deal with. Luis is amazing. Totality appreciate that we are not all computer literate, they speak in language you can understand, explain things and are enormously helpful. I would recommend them to anyone who needs help for all their computer needs.

Reply from totalityservices.co.uk
Our IT in safe hands
Having been with our previous IT support provider for 10 years, we were apprehensive about moving to a new provider. Totality Services really listened to us, took on board our requirements and did an amazing job transitioning our business onto the cloud. They are proactive in their approach to problem-solving and clearly care a great deal about the service their clients receive. I would highly recommend them to any other small-medium sized business making the big move to cloud computing.

Reply from totalityservices.co.uk
Excellent, friendly and reliable!
We highly recommend Totality Services. They are professional, friendly and a great team to work with. This is such a relief to have all our IT issues finally resolved!

Reply from totalityservices.co.uk
Excellent IT support
Changing from our previous IT support to Totality Services, has been a very positive experience. TS have been professional and timely in all our dealings with them. They were extremely efficient in setting up our small business' computer needs (including a couple of users in the US) and whenever we have had to call on them for additional services and advice, the whole team have been exceptionally friendly, accessible and quick to respond. I would happily recommend them.

Reply from totalityservices.co.uk
Just Excellent.
Totality IT Services have always been quick to respond to requests and have provided exceptional customer service. I can honestly say that they make everything IT user friendly. I would highly recommend their services.

Reply from totalityservices.co.uk
Professional
Very good and professional service with a personal touch.
Totality service are trustworthy and knowledgeable. They will always give you their honest advice and support.

Reply from totalityservices.co.uk
Great IT support
Totality IT provide a great level of IT support. Their communication is very good and they respond quickly to your problems. We are a small company and have found their service to be thorough and cost effective. I would happy recommend.

Reply from totalityservices.co.uk
Excellent Service Provider
I selected Totality Services to manage our IT and have found them to be exceptional in their level of service. In all the issues that have been reported to them they have responded within the time agreed and resolved the issues quickly.
They are flexible, listen and are willing to engage in development projects and match our needs with sensible advice.

Reply from totalityservices.co.uk
Excellent, reliable IT support
When you have great support you don't really notice them and we have that with Totality. We had some IT problems going into our relationship and they sorted them out and our office has been running smoothly ever since, IT-wise! When we do have a problem they are always super-responsive and nice to deal with.

Reply from totalityservices.co.uk
Relieved to have support we can rely upon
Our IT setup is relatively simple and straightforward, but our business is wholly dependent on everything working all of the time - network, printers, laptops, phones, the lot. And we are a small team with no particular IT expertise.
We engaged Totality following a very unsatisfactory experience with another supplier.
From day 1 we have found Totality to be refreshing and reliable. They have taken the time to understand our business and to audit and assess our infrastructure. They have responded very effectively to problems as they have emerged - diagnosing the cause, then eliminating it. And they have highlighted improvements we can make to ensure greater resilience in future. All of this is provided with attentiveness and professionalism. And, importantly, with good nature.
We are delighted to work with Totality and to recommend them.

Reply from totalityservices.co.uk
Amazing Service and attention to detail.
We recently changed from a one man band set up over to Totality Services! So far it has been an amazing experience. Pedro's attention to detail on the changeover was superb, nothing was missed. Alberto and Lee's patience on the changeover/install was second to none. Since then the service has continued to be superb, nothing is too much trouble and they are so responsive. I wish I had hooked up with Luis, Pedro and the team a lot sooner. I would recommend Totality Services without any hesitation.

Reply from totalityservices.co.uk
From frustration... to calm!
Thank you for your patient support when I came to you to help me manage the migration of several business domain names and in setting up corporate email accounts that had completely confused me. Totality Services were recommended to me by a local business, and your help and advice were invaluable during a very busy period ahead of Christmas and the New Year. I’m not completely wet behind the ears with IT issues, however, it’s clear from the smooth transition that you provided that it would have taken a very long time, and probably much frustration, to have attempted to achieve this on my own. You were brilliant, and I would confidently recommend your service to other businesses. Thank you! —Sean Ferrer, Director, Do Fostering!

Reply from totalityservices.co.uk
Innovative IT Infastructure
Totality Services have been a blessing streamlining the business IT infrastructure. Having no IT acumen Pedro and Luis have taken our whole IT infrastructure and bought it up to date. We are now operating more efficiently within and if ever we need urgent assistance the response time is great. Within easy distance to get on site if needed the guys are a blessing. Would definitely recommend Totality to any prospect customer, knowing they would be in safe hands. Well done to the whole team!

Reply from totalityservices.co.uk
Reliable over many years - 5 stars
I've been using totality for many years (12 staff estate agency). They are very reliable and pro-active... something the previous provider I used lacked! If you want stable IT and helpful support, I recommend these guys - They tick every box for me and my guys.
user friendly
Totality have been an integral part of our business for the last couple of years. They have redesigned our website, set up and run our entire IT infrastructure, from servers, e-mail, new user set up and management. They always respond quickly, friendly and most importantly speak "non geek" so you understand what needs to be done. For a small business but growing business like ours they are an invaluable part of the team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







