I would give a rating of Zero. All bad. Take your money and deliver nothing. Nothing works on the website except to order. I can't cancel the order. I can't check on the order. No response to ema... See more
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I ordered Folgers Colombian coffee at a price that was too good to be true. My credit card was debited and there was never any delivery. I tried contacting their customer service and never got a respo... See more
Day late and nearly $20 short…I should have researched before ordering, but now, no merchandise, no email, no phone, no legit address (in US). There has to be a way to crackdown on this type of fraud.... See more
I have not received notification of shipping and my bank has already been charged. The order number is 081911:
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I have also not received my order from…
I have also not received my order from 2 months ago. This business is a scam.
worst possible place
I would give a minus but there is none. This place is a rip off from the get go. I am still waiting for an order that was placed in July. They will not return email. I do not think Google should support business that are dishonest.
Order Complete Order Number 941061
Order details
Product Total
Subtotal: $0
Shipping: $0
Tax: $0
Total SCAM!!!
Total SCAM! Customer service phone # not working. No return emails after ordering or customer service reply after inquiry.
Charged through PayPal after using C.C..
Called Visa C.C. and getting refunded.
Totalhill seems like a total scam
I ordered Two bottles of 32 oz. Citrucil from Totalhill on 8/26/24, I paid $38.58 on Mastercard. I received an emailed receipt – from PayPal, but I did not pay via PayPay. Paypal shows no record of this transaction. This Totalhill website offers no tracking data either. In fact, I can find no record at all of my transaction. However, my Mastercard shows Totalhill charged my credit card for $38.58.
No respponse to email. I will dispute charge with Mastercard. Curiously, Totalhill has a dinosaur logo, a West Virginia website address, a charge to me paid to Singapore. And a Vietnamese headquarters.
Stay away from these guys.
Also would give this 0 stars if I…
Also would give this 0 stars if I could. I’m so glad I used PayPal instead of a credit card. If they had my credit card information it would be really bad. THIS WEBSITE IS A SCAM! It looks legit and prices are reasonable but not out of line, so that doesn’t tip you off. Why does tip you off is the fact that your PayPal lists Nguyen Thi Luyen as the payee and not Total Hill. Then you get no correspondence from them about your order and no response to e-mails trying to contact them. I just learned about Trust Pilot and will use it faithfully from here on out.
TOTAL SCAM
TOTAL SCAM. I made a purchase, price seemed great and shipping within reason. Never received, would not answer any emails, phone numbers are FAKE, address is FAKE. Used Paypal and now forced to jump through hoops to get refunded. STAY AWAY, these are CRIMINALS stealing your money.
I would give it 0 stars if possible
I would give it 0 stars if possible. On 8 July 2024 I purchased a copper pancake griddle. I was so excited to find one that matched my Gotham copper cookware that I didn’t pay attention to the fact that the website sold children clothes. I thought oh well maybe they found this great product and wanted to share it. My purchase as for $23 and I used my debit card. It then changed to PayPal and with a foreign name I did not recognize. I contacted Totalhill and told them I did not authorize that purchase on PayPal and wanted to cancel order and refund money. No response. I sent a second email, no response. My third email chastised the company for their lack of customer service. I then went to BBB and FTC websites and logged in a complaint. I read others who stated Totalhill was a sham company, and that the address and telephone number in West Virginia were false. I then reported fraud to my bank and got a new bank card. I am disgusted with the fraud that is out there. Please check into whether companies are legit with scam sites.
Scam!
Should be less than 1 star. Scam company. Do not try to purchase from. Getting refund from PayPal. Run!
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