Toptek Store Reviews 173

TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

he Seller shipped the item promptly, but were seriously let down by their Transport company. Online tracking said Monday, waited at home all day, nothing arrived. Same again Tuesday, same again We... See more

Company replied

Rated 5 out of 5 stars

Fast shipment, no dramas. We ordered a graphics card from TopTek after finding their site via a google search, after a bad experience with another retailer. TopTek were cheaper than that supplie... See more

Company replied

Rated 5 out of 5 stars

Products as described and best price by a fair bit including with shipping to Sydney. Order processing was very fast and efficient. Shipment arrived very fast despite end of year slowdown which didn... See more

Rated 5 out of 5 stars

The item I bought was priced substantially lower at Toptek Store than anywhere else I could find, and the delivery charge was also very much lower than elsewhere. It arrived extremely quickly, and it... See more

Company details

  1. Computer Store

Written by the company

Toptek Store is a Adelaide based online retailer with a strong focus on customer service, fast shipping and competitive pricing on all our products.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very helpful and quick to get back to…

Very helpful and quick to get back to you with any questions you might have, fast delivery. Would defiantly use this seller again.

26 May 2022
Toptek Store logo

Reply from Toptek Store

Hi John,
Thank you for your positive feedback.
We look forward to serving you again at Toptek Store.

Regards,
Toptek Store

Rated 4 out of 5 stars

They had stock

I rang up looking for a printer. Lady who answered didn't seem to know much, so I got transferred to a different staff member who was very helpful and seemed to be quite knowledgeable. Smooth transaction, printer was shipped from SA to TAS in a week. Would do business with them again.

16 May 2022
Toptek Store logo

Reply from Toptek Store

Hi Jiang,

Thank you for your feedback. Our team work together to ensure that customers receive all the information they require. We are glad you were satisfied with our services.
We look forward to serving you again.

Regards,
Toptek Store.

Rated 5 out of 5 stars

smooth transaction

smooth transaction, best price, and fast delivery. very happy with the purchase

21 April 2022
Toptek Store logo

Reply from Toptek Store

Thank you. We look forward to serving you again.

Rated 5 out of 5 stars

absolutely best service

absolutely best service, best quality product, best value for money. Will definately buy from again

4 April 2022
Toptek Store logo

Reply from Toptek Store

Thank you. We look forward to serving you again.

Rated 5 out of 5 stars

Good customer service

Good customer service. there was an issue with delivery but the team was able sort it out.

30 March 2022
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Reply from Toptek Store

Thank you for trusting us with your order.

Toptek Store

Rated 5 out of 5 stars

Happy customer

Happy with a TV mount kit delivered on time at a good price

21 March 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.

Toptek Store

Rated 2 out of 5 stars

Delivery Unsatisfactory - Online Tracking Hopeless.

he Seller shipped the item promptly, but were seriously let down by their Transport company. Online tracking said Monday, waited at home all day, nothing arrived.
Same again Tuesday, same again Wednesday. Numerous calls to carrier wasted more time - finally arrived Thursday.

Not impressed!

19 March 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.

We apologize on inconveniences caused by our courier provider. We work on improving our services.

Toptek Store

Rated 5 out of 5 stars

Efficient

Efficient great service

17 February 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.
Toptek Store

Rated 5 out of 5 stars

AAA+ Seller

AAA+ Seller. Arrived quickly and safely.

11 February 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.
Toptek Store

Rated 5 out of 5 stars

No hassles

No hassles, quick delivery.

10 February 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.
Toptek Store

Rated 5 out of 5 stars

Quick and easy to deal with

Quick and easy to deal with. Fast shipping and excellent communication.

2 February 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.
Toptek Store

Rated 3 out of 5 stars

Toshiba Portege

Toshiba Portege -
Unfortunately the Toshiba Portege I received was faulty - the charger didn't charge. So I sent the Laptop back and received a refund from Toptek. The customer service was quick and easy to deal with. I ended up buying a laptop from elsewhere.

25 January 2022
Toptek Store logo

Reply from Toptek Store

Thank you for trusting us with your order.

We apologize for inconveniences caused by delivery of a faulty item. We are working to ensure all our products are A1 prior to delivery.

Toptek Store

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