TopSurveys Reviews 

6,398
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,973 reviews, reviewers had a great experience with this company. Customers often praise the app as an easy and intuitive way to earn extra cash or gift cards. Many people highlight the fast and reliable payment system, noting instant or quick PayPal transfers. Consumers also enjoy the variety of available surveys and games, finding them easy to navigate and flexible to complete. However, some customers noted frustrations with frequent disqualifications from surveys, often after investing time. Others experienced technical issues like surveys freezing or stopping unexpectedly, leading to uncompensated effort. Additionally, some reviewers felt the payouts were low for the time invested, and a few encountered problems with game progress not being tracked or credits not being applied for offers.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting quick and successful payouts, often on the same... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers finding the app easy and... See more

Application

Reviewers mention positive feedback about the app, with many finding it effective and quick to pay out,... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it easy to use, intuitive,... See more

Value for money

Users describe ambiguous interactions with value for money, with many reviewers expressing dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.1

All reviews

(6,398)

4,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Earned $15 and never got paid

Earned $15 and never got paid. Not impressed

24 November 2025
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience and understand how frustrating it is not receiving your payout after earning rewards. We’d like to better understand your case and help resolve this. Please email us at help@topsurveys.app with your account details so we can investigate further.

Rated 1 out of 5 stars

Piece of shit scammers won’t let me…

Piece of shit scammers won’t let me redeem my money

7 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your frustration with redeeming your earnings. We understand how important payouts are and would like to better understand your situation so we can help review your account. Please email us at help@topsurveys.app with your details so we can investigate this further.

Rated 5 out of 5 stars

Fast cash !EXTRA CASH IS ALWAYS GOOD

Fast cash !! Read write type and collect cash fast pay out fir as little or lot of time its on you how long you wanna put into this app i love it on all the spare time i give it i make a few extra $$ and extra $$ is always good

5 August 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

A fraudulent website suspends your…

A fraudulent website suspends your account when you reach the withdrawal limit.

1 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience and understand your concern regarding account suspension and withdrawals. We take these matters seriously and would like to better understand what happened so we can review your case. Please email us at help@topsurveys.app with your account details so we can investigate further.

Rated 3 out of 5 stars

Surveys are time consuming and don't…

Surveys are time consuming and don't pay enough.

7 April 2025
TopSurveys logo

Reply from TopSurveys

Hi, thank you for your feedback. We’re sorry to hear the surveys feel time-consuming and not rewarding enough. We appreciate you sharing this and would like to better understand your experience so we can improve. Please email us at help@topsurveys.app with any details you’d like to share.

Rated 2 out of 5 stars

The survey never actually gave me a…

The survey never actually gave me a survey to complete. The only questions that kept coming up, were my age, household income, whether or not I had children under 18, and my state, and zip code. I never really got to an actual survey. Kind of disappointing.

4 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience. We understand how disappointing it is when you only go through screening questions and don’t reach a full survey. Survey availability depends on partner requirements and eligibility. We’d like to better understand your case and help. Please email us at help@topsurveys.app.

Rated 2 out of 5 stars

Was Good

Started off great got my first payout no issues then the app stopped tracking my game play , can’t do surveys can’t even cash out $5 it was good now it sucks. Have sent 4 emails only vague reply

4 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for the frustration this has caused. We understand how disappointing it is when tracking and cashout features stop working. Please email us again with your account details so we can escalate and properly resolve this for you.

Rated 1 out of 5 stars

I dont know how this company can have…

I dont know how this company can have these ratings when they are scammers. They block your account without telling you the reason, they dont even say its blocked. They just dont let you withdraw your funds and you just stay in limbo, literally been having this issue for over a year. Its just a scam company, I wouldnt touch it if I were you.

30 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi, we’re sorry to hear about your experience. We understand your frustration regarding your account and withdrawal concerns. We want to better understand your situation and help resolve it. Please contact us at help@topsurveys.app so we can review your case.

Rated 1 out of 5 stars

Asked for help and was banned!

I sent a complaint about a reward pending asking for advice on what to do for a chime reward I started I was only asking for advice when i finally received the reward I tried to cash out it was thirty dollars and then next thing I know I'm banned forever it says! The worse thing is it can't do any similar steps with chime because i already did it on top surveys and received no reward for my time it's still in my account and still can't get the money earned.

24 April 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand what happened with your reward and account status so we can review this properly. Please contact us at help@topsurveys.app with your account details so our team can investigate and assist you further.

Rated 5 out of 5 stars

Bonne application

Bonne application

20 March 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,
L'équipe d'assistance TopSurveys

Rated 5 out of 5 stars

its a great app to make money

27 March 2025
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

A fraudulent site

A fraudulent site, the reward can't be withdrawn, don't waste your time

22 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the withdrawal issue you’re facing so we can properly investigate. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

Rated 1 out of 5 stars

If not eligible dont send me to new surveys

Does a survey that states 18 minutes im there for 4 different surveys telling me not eligible to then get sent straight to a 35 minute survey, simply stop the survey and let us pick a new one instead of looping around for not a single reward, this is stupid to deal with cause im told 1 survey and im told a set time and i get there can be a few minutes here and there discrepancies but not a whole 17 minutes longer. Technically could have done a whole other survey with that added time and again not a single reward

25 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand the repeated disqualifications and survey time discrepancies so we can review your case. Survey eligibility and routing are controlled by providers and can change during completion. Please contact us at help@topsurveys.app so we can investigate further.

Rated 1 out of 5 stars

Tried to get my first $20 payment…

Tried to get my first $20 payment transfer to my bank. Says it was done and I haven't received anything and no one will help

24 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your missing payout and help resolve it. I wanted to inform you that typically, an email containing a link to redeem your rewards or voucher is dispatched to you within 30 minutes. In case it doesn't appear in your inbox, I kindly suggest checking your SPAM/Junk folder as well. Sometimes, our emails might land there if our address isn't yet added to your contact list. If the issue continues, contact us at help@topsurveys.app.

Rated 3 out of 5 stars

I don't really know what to say about a…

I don't really know what to say about a half like this I mean they pay you for I definitely cash that with them they definitely do pay you it's just so hard for me to keep focus on doing these surveys for like 12 cents or 24 cents 32 cents some of them might be $2.88 I don't know but most of them are under a dollar but they do pay

6 November 2025
TopSurveys logo

Reply from TopSurveys

Thanks for your honest feedback. We’re glad you’ve been able to cash out successfully. We understand that smaller rewards can feel discouraging and appreciate your input. We’ll share your feedback with our team to help improve the experience. If you need support, contact us at help@topsurveys.app.

Rated 5 out of 5 stars

A pleasant and wonderful experience…

A pleasant and wonderful experience with compensation or alternative surveys if the one selected is rejected. Hope the great experience continues.

23 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

I like this site

4 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Awful if I'm being honest stay well…

Awful if I'm being honest stay well clear, the amount of time I've done a survey that's longer than 30 mins to get to the last section and be 'screened out' is ridiculous, happens over and over, so stay well clear customer service just play the dumb card to it all

9 September 2025
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. A screen-out happens when a survey provider determines you don’t match their required profile or quotas, even after you’ve started or nearly finished the survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review it.

Rated 5 out of 5 stars

It's real money when you finish their…

It's real money when you finish their surveys and easy money u earned most important thing they paid with no delay or pluffing

23 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 1 out of 5 stars

Absolute rip off

Absolute rip off
I’ve done loads of surveys most of which I didn’t get paid for. They say they’ll take five minutes when they take 25 minutes and when you finished and you think okay I did all of that for 10p. You don’t get the 10p. I can’t even cash out because I can’t get to the £5 to cash out. I haven’t managed accumulate enough money and it’s taking me weeks. It’s ridiculous.

22 March 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We’re sorry for your experience. We want to better understand your concern regarding missing rewards and survey duration so we can help investigate properly. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.

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