TopSurveys Reviews 

6,382
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 2,995 reviews, reviewers had a great experience with this company. Many customers appreciate the app's ease of use and its intuitive interface, making it a convenient way to earn extra cash. People frequently highlight the quick and reliable payment process, with many noting that earnings are transferred rapidly to their PayPal accounts or as gift cards. Reviewers also find the surveys engaging and appreciate the flexibility to choose surveys based on length or payout. However, some customers experienced frustration with surveys freezing, not crediting progress, or screening them out after significant time investment. A few other people also felt that the payout for the effort was sometimes low, or encountered issues with game progress not being recorded for rewards. Additionally, some users reported problems with logging in or accessing their earnings after account changes.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting quick and successful payouts, often on the same... See more

User experience

Reviewers highlight ambiguous aspects of user experience, with some customers finding the app easy and... See more

Application

Reviewers mention positive feedback about the app, with many finding it effective and quick to pay out,... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it easy to use, intuitive,... See more

Value for money

Users describe ambiguous interactions with value for money, with many reviewers expressing dissatisfaction... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more

Company replied

Rated 4 out of 5 stars

I love the app it’s a very nice easy way to make some extra cash for things like food gas etc.. the surveys are very easy to navigate and only take up a little time out of your day. The only reason I... See more

Company replied

Rated 4 out of 5 stars

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

Company replied

Rated 4 out of 5 stars

It actually works. Has a bunch of surveys and games that are fun and addicting



Contact info

4.1

Great

TrustScore 4 out of 5

6K reviews

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4.1

All reviews

(6,382)

3,991 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don’t check out your money

8 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 5 out of 5 stars

Very good experiences

Very good experiences

8 May 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

Don't do this app

I toke my time. did the surveys.when it was time to cash out.i I have wait.now they are telling me I been banned with out payment.dont do this app.they are nothing but a scammer.they take your answers without paying you and ban you for no reason.you just wasting your time on this app

7 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 3 out of 5 stars

I made a point to show the book and the…

I made a point to show the book and the site to my boss and she loved it too

7 November 2025
TopSurveys logo

Reply from TopSurveys

We're sorry to hear you're not satisfied. Could you please elaborate on what aspects of the app you had an issue? This will help us understand your concerns better and work towards improving your experience. If you need help, contact help@topsurveys.app for further assistance.

Rated 1 out of 5 stars

The problem ive had with this survey is…

The problem ive had with this survey is they keep telling me that am doing them to fast? No am not doing them to fast, just the pace that am happy answering the questions. Then you get to the end of the survey and then you cancel you and you earn no money!!!

26 June 2025
TopSurveys logo

Reply from TopSurveys

Please note that we don't create the surveys and we don't decide who gets to participate or gets screened out. This is solely dependent on the requirements set by the supplier. Unfortunately, we don't have visibility into each survey's exact requirements. These dynamics are continually changing. The survey providers determine the allocation of points, durations, awards, and the screening process, and are beyond our control.

Being screened out simply means you didn't match the survey's target criteria. Unfortunately, we don't know what specific insights the survey seeks. Please don't give up. When you complete more surveys, our system will match your profile with better surveys to complete! We appreciate your patience and understanding.

If you need help, please contact our support team at help@topsurveys.app for further assistance.

Rated 2 out of 5 stars

Completed offer with proof – still denied payout due to tracking issue

I completed a high-value game offer (“Arrows – Puzzle Escape”) through TopSurveys worth £210.

The offer initially tracked correctly, and I was credited for several early milestones under the same conditions. However, the final and most significant reward did not track.

I contacted support and provided a full continuous screen recording showing:
• Accessing the offer through their platform
• My tracked progress and completed milestones
• Launching the game directly
• My current level (3850), which exceeds the required level

The recording was uploaded and confirmed as viewed by their team.

Despite this, the reward was denied solely because their system “did not receive tracking data” for the final step. I resubmitted the same evidence via email and received the same response again.

So to summarise:

* Tracking worked for earlier steps
* I completed the requirement
* I provided full video proof (twice)
* The reward was still refused

This means that even if you complete an offer correctly and provide clear proof, you may still not be paid if their tracking fails.

Be cautious with high-effort offers on this platform, as the risk falls entirely on the user.
“UPDATE: I contacted support again and resubmitted the evidence, but the claim was denied again for the same reason.”
UPDATE: I had already contacted support multiple times and provided a full continuous screen recording demonstrating completion of the offer. The recording was reviewed and confirmed as viewed, yet the reward was still denied because the final tracking event was not received.

Earlier milestones tracked correctly under the same conditions, which confirms the tracking system was functioning during the offer.

The issue is not a lack of information — it is that clear proof of completion was disregarded due to a tracking failure outside the user’s control.

5 May 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 5 out of 5 stars

excellent

excellent, easiest $5, i could ever make, and then some

16 May 2025
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 5 out of 5 stars

Best ever survey…

Best ever survey application...simple..fast and the withdraw is instantly ❣️

2 May 2026
TopSurveys logo

Reply from TopSurveys

"Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team"

Rated 1 out of 5 stars

They are scammers....they will take…

They are scammers....they will take your time and not pay out what they said they will. Do not waste your your time!

30 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Thank you for sharing your experience with us. We're genuinely sorry to hear about the difficulties you've encountered.

Please note that we do not have access to your account details through this channel. For personalized support and to ensure your concerns are properly addressed, we kindly ask that you reach out to our support team directly at help@topsurveys.app.

They’ll be more than happy to assist you further.

Rated 1 out of 5 stars

SCAM - They won't pay the funds

I have been emailing them for 2-3 weeks about not being able to transfer my balance to my bank, or PayPal or any other option. I was able to transfer $5.00 in the beginning now that I want to pull all my funds it will not let me. I have tried everything from $5.00 to $50.00 with no luck. Every time I email them, they close the ticket. They are nothing but a scam company that uses people time and doesn't pay.

30 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern in detail so we can properly investigate what is happening with your withdrawals. Our team is here to help and review your account to find a resolution. Please contact us at help@topsurveys.app so we can assist you further.

Rated 1 out of 5 stars

this app is a scam!!!

this app is a scam!!!! i completed tasks on there games which never had a issue in the beginning as soon as the money got up to big money there trying to say its not tracked and there refusing to pay! do not waste your time on these scam artists

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues seriously and would like to better understand your specific case so we can investigate it properly. Tracking can depend on installation conditions, device settings, and partner validation systems. Please contact us at help@topsurveys.app so our team can review your account and assist you further.

Rated 1 out of 5 stars

This is absolutely positively the worse…

This is absolutely positively the worse one of all. I complete surveys in full and not get compensated. Customer service is absolutely horrendous. Too many screenouts, the pay is extremely low I'm talking about a 15 minute survey for 6 cents, Wow!! Please avoid Top Surveys. The 5 star reviews on here are fake!!

29 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about survey screening, rewards, and support seriously and would like to better understand your specific case so we can review it properly. Survey availability, eligibility, and compensation are determined by our research partners based on set criteria. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 5 out of 5 stars

Awesome app to earn gift cards for…

Awesome app to earn gift cards for essential items.

8 November 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 5 out of 5 stars

Legit app

Legit app! Only that never fails. Keep up and thank you for the rewards.

28 April 2026
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

Rated 4 out of 5 stars

Super application contrairement a ce…

Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser

28 April 2026
TopSurveys logo

Reply from TopSurveys

Bonjour,

Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que vous appréciez votre expérience avec TopSurveys.

Vos gentils mots nous touchent beaucoup et nous encouragent à continuer d'améliorer nos services afin de vous offrir la meilleure expérience possible.

Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter à l'adresse help@topsurveys.app. Nous serons toujours heureux de vous répondre.

Vos commentaires sont précieux et nous nous engageons à améliorer constamment votre expérience avec TopSurveys.

Cordialement,

L'équipe d'assistance TopSurveys

Rated 1 out of 5 stars

Absolute scam AVOID AVOID AVOID

Absolute scam AVOID AVOID AVOID

They get you to download a game allow tracking and then don’t credit the milestones. Customer support just sends a generic robotic template reply and get told no funds will be given too you. It’s all just crap so they get paid for our efforts

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take tracking and reward issues very seriously and would like to better understand your specific case so we can review it properly. Tracking and milestone validation can depend on partner confirmation and technical requirements. Please contact us at help@topsureys.app so our team can investigate and assist you directly.

Rated 3 out of 5 stars

I have been doing surveys for them

I have been doing surveys for them now for a good little while i thought they were mostly honest until they came up with their new reward system . I started keeping track and i got $0.08 18 out of 20 attempts and getting $0.12 and $.20 the other 2 . i googled it and the odds of me getting $0.08 that many times out of 20 attempts with 9 possibilities is 1 in !! million so i am considering what to do with this information but it sounds like they are not as honest as i thought.

27 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your concerns. Rewards for surveys are determined by multiple factors such as survey length, availability, and user profile matching, so results can vary between attempts. We’d like to better understand your specific case and review your account details more closely. Please contact us at help@topsurveys.app so our team can investigate and assist you further.

Rated 2 out of 5 stars

Top Surveys Pays Half the Time

Top Surveys, Earn Star and 5 Surveys are under the same parent company Prime Opinion. Beware you only have a 50/50 chance to ever be compensated. I've had some payouts but lately it seems the higher you go for milestone payments the more likely you're not to be paid. Customer service is AI and only provide canned responses to all the reasons they can't track game play. Even with screenshots and proof of game play through Google Play tracking you will not be paid. If you report an issue within 72-hours it's too early to report and if you wait beyond the 72-hours jokes on you for still playing. They only delay you, stall you and do not pay even with supporting documentation. This is happened 3x in April 2026 alone.

21 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We take concerns about missing rewards and tracking very seriously and would like to better understand your specific cases so we can investigate properly. Please contact us at help@topsurveys.app with your account details and any supporting evidence so our team can review this further and assist you directly.

Rated 1 out of 5 stars

The app is worthless I put it on a new…

The app is worthless I put it on a new phone that has had no games on it and the app still want pay like it says I put 3 apps on my new phone mind u should have got 6.60 for a credit score check didnt get nothing and 2 games didnt get the install or any of the other for beating levels in my book the app sucks

26 April 2026
Unprompted review
TopSurveys logo

Reply from TopSurveys

Hi! We’re sorry to hear about your experience and understand your frustration. We’d like to better understand your concern and carefully check what happened with your missing rewards. Tracking can sometimes depend on installation permissions, completion requirements, or partner validation. Please contact us at help@topsurveys.app so our team can review your account and help resolve this for you.

Rated 5 out of 5 stars

Topsurvey is one of the surveys

Topsurvey is a website where anyone can share their opinions, play games with rewards and earn. It’s really one of the best with rewards.

30 May 2025
TopSurveys logo

Reply from TopSurveys

Hi,

Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.

Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.

If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.

We value your feedback and are committed to continuously improving your experience with Top Surveys.

Best regards,
TopSurveys Support Team

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