The website feels very flashy to use at the beginning, doesn't have many issues. Using an external device such as a PC to come by better surveys that don't support android. Other than experimental sur... See more
Company replied
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Super application contrairement a ce que je pensais c'est pas du fake seule point négatif on ne gagne pas assez pour les jeux qui ont en plus une durée très courte pour pouvoir les réaliser
Company replied
Quite nice app. Pay as it is. But just first 5 eur You have to get as 5. not less. But after that You can redeem either 1 eur. Nice. Could be more surveys than it now. More is done for gameing. And... See more
Company replied
It actually works. Has a bunch of surveys and games that are fun and addicting
4.1
Great
6K reviews
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Beware – Support is Non-Existent, Cash-Out Locked for Weeks
I have been using TopSurveys for a while and have completed surveys to earn money. I reached the minimum cash-out amount of $5.21, and I attempted to withdraw my earnings. Since February, I have not received a single response from support, and my balance remains locked.
The support system is practically non-existent. I have tried contacting them multiple times, but weeks have gone by with no updates, no communication, and no resolution.
This is unacceptable. If you are thinking about using this app, be aware that you may complete surveys and never be able to cash out. The platform is unreliable, and their customer support will leave you hanging.
I am still waiting for my money, and I will escalate this publicly until it is resolved.
20 February 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your cash-out issue and support requests so we can properly investigate what happened. Please contact us at help@topsurveys.app with your account details so our team can review your case and assist you further.
For all users- " TopSurveys-Never trust this site, you will be fooled"
For all users, it's a sincere request never trust this platform. Once you have reached your threshold amount you will be unable to cash out, as the pop window says " Technical error, please contact support". In this way they run there business worldwide on this platform and make profits with various clients and the users are cheated. Since I'm facing this issue from past 1 week, still unable to cash-out. Kindly request you to pass on this information to other review sites.
26 February 2026
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
Top Surveys is another great platform…
Top Surveys is another great platform that cares about it's peeps, fast and easy payouts too.
27 June 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Avoid. Compete scammers!
Avoid. This app is a complete scam. You waste your time and provide your information completing offers and surveys over a long time.
Topsurveys are liars and thieves. They steal your time, information and earnings.
Constantly reviewing accounts. And then when you've reached required amount for any reward. They block you. And you get 'techincal error, contact support'.
Customer service lies over months (since Nov 25 now), and with promises that my account will be restored soon and reviewed.
They use constant lies and excuses.
And then messages don't go through, so they ignore you.
Please don't waste your time here. Compete scammers. Look at other surveys apps.
Thank you!
1 November 2025
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, your payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
I don’t care what anybody else has to…
I don’t care what anybody else has to say. Do not waste your time on this app. It will track you one minute and then not track you for the highest paying levels or a purchase you’ve made and then we’ll start tracking you again and when you spend $19 and they owe you 1033. They’ll give you a one time courteous of one dollar because they didn’t track me so they just don’t owe me the 1033 but it’s track me again now once I hate paying no more on the app and they’re only have to pay me 30 $.40 at a time yeah , I’ve got any proof you’d like to see . Email me !
2 March 2026
Unprompted review
Reply from TopSurveys
Hi there! Thanks for sharing this. Sometimes rewards can take up to 72 hours to appear while the provider confirms your progress. Delays may also occur if tracking didn’t register correctly. Please ensure the app is updated, avoid switching devices or clearing data during offers, and keep screenshots of your progress and requirements. If the issue continues, contact us at help@topsurveys.app.
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your concern and help resolve the issue. Please contact us at help@topsurveys.app so our team can review your account and assist you further.
I have been trying to get customer…
I have been trying to get customer support to help me for three weeks. No one will answer me. I kept getting an error message when I cashed out so I was not able to get the money I actually earned. I just deleted my account.This is by far the worst survey site I have ever joined and will not recommend to anyone. There are much better survey sites who will actually pay you the money that they owe you
After months they give me a generic answer on this site. They would not give me an answer for the weeks I tried to get help. My account met all the requirements they just did not want to pay me. I deleted the app there are much better ones that actually pay you
5 March 2026
Unprompted review
Reply from TopSurveys
Hi there, thanks for letting us know. Sometimes cash-out issues happen due to account reviews, minimum payout requirements, or temporary technical delays. Please ensure your account meets payout requirements, payment details are correct and up to date, and try updating the app or clearing your cache. If the issue continues, contact us at help@topsurveys.app.
Ok so I've tried every way to cash out…
Ok so I've tried every way to cash out and it just says ERROR. Giftcards...ERROR. So they are scamming people.
5 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry for the issue. Cash-out or gift card errors can happen due to account verification, payout limits, or temporary technical problems. We want to better understand what’s happening in your case—please contact us at help@topsurveys.app so we can review your account and assist you further.
Best site and easy for survey
6 October 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
This app is totally worth the time and…
This app is totally worth the time and energy keep up the great work guys
14 October 2025
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Lost money because the offer was not tracked
I had a very disappointing experience with TopSurveys.
I selected an offer for PlayIO – Deposit and Spend 15 EUR directly through the TopSurveys app, exactly as instructed. I carefully followed every step: I clicked the offer through the app, created the account, and deposited 15 € using Apple Pay. I also played with the deposited balance as required.
According to the instructions, I should have received 23.49 € as a reward after completing the task.
However, the reward never appeared.
I contacted TopSurveys support and provided all requested information and screenshots, including proof of deposit and proof that the task was completed. After several messages, their final response was that the offer was not tracked due to a technical issue, and therefore they cannot reward it.
So in practice I lost my 15 € and received nothing, even though I followed the instructions exactly.
This feels extremely unfair. If users complete tasks exactly as required, they should not lose money because of tracking issues on the platform.
Based on my experience, I would strongly advise others to be cautious with these offers.
21 February 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand what happened with your PlayIO offer and the missing reward so we can review it properly. Please contact us at help@topsurveys.app with your account details and screenshots so our team can investigate and assist you further.
The scammers will block your account…
The scammers will block your account when you reach the withdrawal limit, and the positive reviews are fake.
1 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry you feel this way. Accounts are not blocked for reaching a withdrawal limit. Restrictions only occur due to verification issues, or policy violations. We also take review authenticity seriously. Please contact us at help@topsurveys.app so we can review your account and clarify the issue.
Top surveys on of the best surveys spp.you can easly earn money with good and trust sll
Eexcellent app to use
3 March 2026
Reply from TopSurveys
Hi,
Thank you for taking the time to share your feedback. We're delighted to hear that you've had a positive experience with us, and we truly appreciate your support.
Our team is always working to provide the best possible experience and bring you even more rewarding opportunities. It's wonderful to know we're meeting your expectations.
If you ever have any questions or need assistance, please don't hesitate to email us at help@topsurveys.app. Our team will be happy to help.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Perfect work pay and thrust!
3 March 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
The besttttt
2 March 2026
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Reply from TopSurveys
Hi,
Thank you so much for your wonderful feedback! We're delighted to hear you're enjoying your experience with TopSurveys.
Your kind words mean a lot to our team and inspire us to keep improving and providing the best possible experience for our users.
If you ever have any questions or suggestions, please don't hesitate to reach out to us at help@topsurveys.app. We'd always be happy to hear from you.
We value your feedback and are committed to continuously improving your experience with Top Surveys.
Best regards,
TopSurveys Support Team
Fraudsters when you reach the…
Fraudsters when you reach the withdrawal limit, they suspend your account, be careful
1 March 2026
Unprompted review
Reply from TopSurveys
We’re sorry you feel this way. That is not how our system works—accounts are not suspended for reaching a withdrawal limit. We want to better understand your concern and help clarify. Please contact us at help@topsurveys.app so we can review your account.
This scam site will block and suspend…
This scam site will block and suspend your account when you reach the withdrawal limit.
19 February 2026
Unprompted review
Reply from TopSurveys
We’re sorry for your experience. We want to better understand your case—please contact us at help@topsurveys.app so we can review your account and assist you further.
Everytime I do a survey it says three…
Everytime I do a survey it says three minutes but it lies and says 10 minutes longer when I get approved to do a survey I tried to do a dollar it says I'm not qualified and you guys use ad and say people do your survey they won't disqualified you with the survey it lies to me
5 April 2025
Reply from TopSurveys
We’re sorry for your experience. Survey length and eligibility are set by providers and can change during the survey based on screening criteria or quotas. We understand this is frustrating and want to better understand your case—please contact us at help@topsurveys.app so we can review it further.
Ano6her fraudulent survey apps,all this…
Ano6her fraudulent survey apps,all this screening out is just for you to get free data without rewarding
27 August 2025
Reply from TopSurveys
We’re sorry for your experience. Survey screenouts happen when providers determine you don’t match the required criteria or quotas, even after starting a survey. We want to better understand your case—please contact us at help@topsurveys.app so we can review this further.
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