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Toppik UK Reviews 

895
•
TrustScore 4 out of 5

4.0

Cosmetics Industry
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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Customers frequently mention that purchases arrive very quickly, and they appreciate the prompt and reliable shipping service provided every time. Many people also love the hair fibres, noting that they provide wonderful daily coverage and look completely natural without any hassle. Reviewers consistently highlight the excellent overall product quality and affordable pricing compared to other competing brands. However, some people mentioned frustrating issues with delivery delays and packages taking far too long to arrive. A few other consumers also reported receiving incorrect color shades that did not match what they originally ordered.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it is highly effective at concealing areas of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exemplary professionalism and very... See more

Quality

People report positive experiences with quality, finding the items highly effective for concealing hair... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the ease of online... See more

Service

Consumers find service to be exceptionally positive, praising the easy ordering and excellent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order didn’t arrive as expected.. as it was lost in the post. I contacted Customer Service who were great and a replacement was sent out immediately by next day courier. You don’t often re... See more

Rated 5 out of 5 stars

I am delighted with Toppik and am so pleased I found you (recommended by India Knight - influencer for older women. The natural fibres actually stay in your hair and look natural leaving no trace... See more

Rated 5 out of 5 stars

You sent correct colours. 2 orders ago you sent one with red coloured ingredient but label said med brown. This time it looks correct.

Rated 5 out of 5 stars

Sent the product I ordered this time and all times before with the exception of the order before this last one I was sent a red brown colour and not medium brown although the label said med brown. B... See more

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Company details

  1. Cosmetics Industry

About Toppik UK

Information provided by various external sources

Toppik Keratin fibers cling electrostatically to your existing hair to give the appearance of thicker, fuller coverage. Toppik fibers are easy-to-use, blend seamlessly and undetectably, and will stay in place all day.

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How it works

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Contact info

4.0

Great

TrustScore 4 out of 5

895 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(895)

102 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

I ordered purchased three toppic with…

I purchased three toppics with black colour. One hour after, I have noticed that this was the wrong colour, and immediately emailed info.toppic. They have emailed me back three days later that this was already dispatched and nothing can be done. Replying in three days is quite long, and now I need other colour but I don`t want to buy anymore due to this disappointment.

9 May 2026
Rated 2 out of 5 stars

Not yet received

I will change my review when I get delivery of my order.
Order confirmed on 8th May still waiting for delivery on 13/5/26.

9 May 2026
Rated 5 out of 5 stars

Superb Customer Service

My first order didn’t arrive as expected.. as it was lost in the post.
I contacted Customer Service who were great and a replacement was sent out immediately by next day courier.
You don’t often receive this brilliant service these days - so thank you !

14 March 2026
Rated 5 out of 5 stars

quick replacement

great, package was lost on delivery intially but they sent a replacement immediatly and arrived quickly, thank you

19 March 2026

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