Toppik UK logo
Visit website

Toppik UK Reviews 

895
•
TrustScore 4 out of 5

4.0

Cosmetics Industry
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company. Customers frequently mention that purchases arrive very quickly, and they appreciate the prompt and reliable shipping service provided every time. Many people also love the hair fibres, noting that they provide wonderful daily coverage and look completely natural without any hassle. Reviewers consistently highlight the excellent overall product quality and affordable pricing compared to other competing brands. However, some people mentioned frustrating issues with delivery delays and packages taking far too long to arrive. A few other consumers also reported receiving incorrect color shades that did not match what they originally ordered.

What people talk about most

Product

Reviewers highlight positive aspects of product, noting that it is highly effective at concealing areas of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting exemplary professionalism and very... See more

Quality

People report positive experiences with quality, finding the items highly effective for concealing hair... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers praising the ease of online... See more

Service

Consumers find service to be exceptionally positive, praising the easy ordering and excellent communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first order didn’t arrive as expected.. as it was lost in the post. I contacted Customer Service who were great and a replacement was sent out immediately by next day courier. You don’t often re... See more

Rated 5 out of 5 stars

I am delighted with Toppik and am so pleased I found you (recommended by India Knight - influencer for older women. The natural fibres actually stay in your hair and look natural leaving no trace... See more

Rated 5 out of 5 stars

You sent correct colours. 2 orders ago you sent one with red coloured ingredient but label said med brown. This time it looks correct.

Rated 5 out of 5 stars

Sent the product I ordered this time and all times before with the exception of the order before this last one I was sent a red brown colour and not medium brown although the label said med brown. B... See more

Popular products

See all
Hair Fiber Spray Applicator

Hair Fiber Spray Applicator

TrustScore 4 out of 5

4

(5)

Fiberhold Hair Spray

Fiberhold Hair Spray

TrustScore 4 out of 5

4

(3)

Company details

  1. Cosmetics Industry

About Toppik UK

Information provided by various external sources

Toppik Keratin fibers cling electrostatically to your existing hair to give the appearance of thicker, fuller coverage. Toppik fibers are easy-to-use, blend seamlessly and undetectably, and will stay in place all day.

Shop All Prodcuts

How it works

FAQ's

Contact info

4.0

Great

TrustScore 4 out of 5

895 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(895)

102 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Its more than 5 days

Its more than 5 days didnot get the package i am leaving the country tomorrow. Now what will i do just pathwtic customer care

12 January 2024
Rated 5 out of 5 stars

Very good service

My order arrived very quickly. The entire process of ordering was simple. I had a question, as I am purchasing this for a friend, which was answered quite promptly.

2 January 2024
Rated 1 out of 5 stars

Rubbish customer service and poor product

Rubbish customer service. I bought their overpriced product, but the colour doesn’t match the advertised shade. I bought dark brown, but it’s actually jet black and looks very unnatural.
I contacted customer service for a return/replacement, but was denied.
Any legit business would stand behind their product and resolve such issues, but not these people.
I recommend buying Nanogen or even cheaper alternatives instead of Toppik.

5 January 2024
Unprompted review
Rated 1 out of 5 stars

Can’t comment

Can’t comment , still haven’t received it , I presume the pigeon that was carrying it has been nailed by a peregrine on the way up

26 November 2023
Rated 5 out of 5 stars

Toppik Thickening Fibres

I have used Toppik for some years now and find it does exactly as it is advertised. If used correctly the fibres give an imression of thickening the hair without clogging the scalp. I have tried others but for me Toppik remains the best.

13 November 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look