Topcarcleaners Reviews 14

After 3 Months no delivery. When someone suddenly replied to my mail attempts, answered order was already refunded, but never received any refund...

money is gone...

Always great service , you pay for dhl postage but they are very quick, even duringncorona virus Cray ness parcel from Holland several times arrived in 3 days (1 business day...)

Always friendly and helpful the owner of the site will send you a tracker once payments been processed and its delivered v v quick.

EXCELLENT AND QUICK SERVICE!! Ordered from these guys a few times now and they’re spot on, I highly recommend!!!

I used this site some time ago and it was ok, but I recently needed a re order and ordered through this company. The package did not arrive, I spoke to the company several times regarding the whereabouts of my package and they kept telling me it was on its way. Another week later I spoke to them again and they informed me that it had been held at customs, and there was nothing they could do, they simply said I should just re order. A week later I recieved a letter from customs explaining They have destroyed the item and they are wanting to prosecute me over importing this product and I should expect a fine and imprisonment. As I am going to be using this strictly for the purposes of solvent cleaning for artwork, I am hoping I will have a Reasonable defence but regardless the whole thing is very stressful. I am very disappointed in this company, in their terms and conditions it states that ownership and responsibility of the goods does not transfer to me until it has been delivered, but Topcarcleaners have made no attempt to resend the items or come to any kind of agreement with me. I will update this as the issue progresses.

Quick delivery and resolve issues without problems.

Ok I've ordered twice once a while back and once in Feb nd it came in a few days

I contacted them a week to 10 days ago n got no reply
But yesterday I got a reply and guy was yep we still delivering make Ur order so I'm just waiting on DHL to pick it up which is fine

So I made a order... Will hopefully have parcel picked up tomorrow and last time in Feb and or march it was like 3 days there to my door in UK on my doorstep but I heard no more than sorting centre when I went on DHL or dpd app then I saw they had tried to deliver so quick it had already been attempted once lol so I requested redelivery (which was fine) and I was in both days and second attempted delivery it landed fine... No problems. Packaged well.

I'm waiting on my third order I've only just put it thru. Hopefully I'll follow this up with good feedback ... I didnt get a reply 1st time I used the site during the covid crazyness but 2nd time 2 weeks(the other day) later all was fine guy said it would be sent next day and I got a tracker

I've not had issues but I think end of April early may they must if had some problems due to covid... I mean all my post is late I'm currently on month 2 or 3 for a tablet pc from China...

The operator of the site seems reasonable. I'd say email get a reply and ask about Ur order if unsure but last order came literally in 3 days or so on my doorstep so quick I missed the delivery.
.. the second time it was left on my doorstep by DHL

Pretty cheap. Fast delivery and clean and clean high quality cleaner for car rims and specific plastics (I use it on vintage stuff I'm repainting, be carefull on other plastics with all strong cleaning products if this type) and when cleaning elecreical PCBs and stuff ...

But I have 2 mates who ordred in may one go just a refund and order cancelled the other doesn't seem to know so all I can do is post a follow up in a few days. X

Got a second follow.up email from the guy. Like I said if your parcel hasn't come during the covid stuff contact him but I have a clear DHL line if delivery on mine and haven't had a problem last 2 orders and now waiting for 3rd

Hi

I am very happy with topcarcleaners.com

The support is great, very quick and very friendly!

My 500ml arrived well packaged and in great quality In only 2 days!
A great price also!

Simply ignore the bad reviews, they are competitors or scamers

I would like to order there again!

Many many thanks

Franky Z.

Very trustebal always correct i dont understand de negativ reactions here if i sent them email nog mater what question i always have a reaction in max 2 hours and deliverys is always correct

They rarely answer emails, and if they do, they are not even able to make a whole sentence, even without any greeting.

Of course NO DELIVERY - It seems to be FRAUD!

Be cautious!

Edit: At least my money has been returned quickly. No further action needed.

This is the truth, placed order fine, two weeks parcel not moved from "international sorting centre" emailed sender as requested no reply, many email attempts later blah blah three weeks said sent again LIARS now at four weeks no parcel, no contact from "LIARS" ONLY MONEY GONE. Can't help but think I been had and is a SCAM, you are something else to

Didn't respond to mails, didn't deliver - application for buyer protection made

The best company