CLAIRE my assistance i can proudly say i have ever been in contact with a such soul. Claire made every step of the process much easier for a first time user of topbagland.com. i understood everything... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had an issue with the discounts but was quickly resolved by their customer service team. I won't be doing shopping for the next couple of months due to budget reasons but will definitely visit the... See more
I very much dislike how I got subscribed without being aware of doing so. That must mean sleezy ways of getting ppl to subscribe like to info or anything without them being aware of a payed subscript... See more
I was very shocked to find myself signed up to topbagland.com and two other services when I completed a questionnaire for a Northface bag and completed a payment for R36 for delivery to my house. Howe... See more
4.1
Great
250 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam. Beware!
I paid 2 euros for an article I never received and they charged me 66 euros for a subscription I've never wanted.
29 March 2024
Unprompted review
The customer seervice was very polite…
The customer seervice was very polite and accommodating...she helped me immediately with my concern.
19 March 2024
Unprompted review
Had an issue but they solved the problem
I had some problem with them but they sorted the problem
12 March 2024
Unprompted review
Good nd fast service
20 February 2024
Unprompted review
Just seen that they have taken all most…
Just seen that they have taken all most ££90 from my account in the last 5wks. Am getting to my bank to find out how. I not received or ordered anything
15 February 2024
Unprompted review
I went on here through a delivery I had…
I went on here through a delivery I had missed said pay £2.00 for my delivery for a parcel so I did and ended up being subscribed to top bagand.com they took £2.00 and now today they have taken £6.00 even though I have cancel my subscription what a rip off I have been in touch with my bank for a refund and they won't be getting anything from me again. This has now been resolved by the costumer service man Scott who has been so understanding about the whole situation
12 February 2024
Unprompted review
Terrible scam
The Problem was taken car of swiftly and in a friendly manner.
10 February 2024
Unprompted review
Unsolicited Payment taken from My…
Unsolicited Payment taken from My Account.
3 January 2024
Unprompted review
Scam company uses Facebook adverts to…
This company uses Facebook adverts to lure people into a so called shopping club
The premise is an offer that's too good to be true in this case a Garmin Fenix watch for £2
The ad takes you to a fake Garmin Support site where the payment URL redirects you to another SSL site (not Garmin)
Payment is made and only then do you get an email from topbagland.com welcoming you
I immediately went on the support chat who then informed me I had signed up to a shopping club
I requested an immediate account cancellation and deletion of all financial and personal data
The account was set to pending cancellation but not until the new year
Two days later they have fraudulently taken a further £15 from my bank card, proving they have full access to any card details that are entered on their site
I have contacted them again informing them of my displeasure in them setting up a new account despite me cancelling the old one
My bank have been informed and my card now cancelled
The £15 they have taken will not be returned due to the sites no refund policy
19 December 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.