TopArchery Reviews 276

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Honest and up front about the amount of time delivery would take. Warden 1.0 bow arrived well packaged as did the accessories I ordered. Would highly recommend, just understand delivery time might be... See more

Rated 1 out of 5 stars

TOP ARCHERY IS NOT TOP AT ALL! Do not buy from them, they lie about their products, they lie about their location, they ignore requests for a return address. Totally disreputable company that claims... See more

Company replied

Rated 5 out of 5 stars

The customer service from Julia at Top Archery was fantastic. There was a long wait for the bow I was looking to purchase because of high demand, but when a bow that was close to the poundage I wante... See more

Rated 5 out of 5 stars

I ordered my bow directly from TopArchery and couldn’t be more satisfied with the service. I haven’t finished setting it up yet but everything looks very good. It has a great draw with no stacking at... See more

Company details

  1. Outdoor Sports Store

Written by the company

TopArchery is committed to bows and arrows equipment, specializes in both traditional and modern recurve bows. TopArchery also developed archery accessories, shooting gear production lines to make customer have one-stop shopping experience in our store.


Contact info

4.0

Great

TrustScore 4 out of 5

276 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

I love your product

I love your product, hate the process for delivery. No packing list provided, caused me to wonder whether I’d get the full order. No email upon sending the packages to provide tracking information. You provided it after I asked for it. These 2 items are as important as the product itself. Fix this and you’ll be A+. Thanks for the thanksgiving gift!

18 November 2022
TopArchery logo

Reply from TopArchery

Hi Brian,

Hope you are well!

Thank you for your patience and understanding, we will accept and provide you with better service.

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 5 out of 5 stars

60” Recurve Bow

We placed our order several weeks ago and was a little concerned about the shipment, but the customer service was outstanding and reassured us that they were tracking our package as well. It was just a matter logistics and was being sorted with the carrier. We received our package a few days later and in perfect condition. The quality of the bow is exceptional. Thank you!

15 November 2022
Rated 3 out of 5 stars

I received everything i ordered

I received everything i ordered, good quality, but sent the wrong color

7 November 2022
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Reply from TopArchery

Hi Aaron,

Hope you are well!

Thank you very much for your recognition of our products. The aluminum alloy crossbow arrow shaft you ordered is black, and we did not send the wrong color.

Appreciate your understanding and patience.
Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 5 out of 5 stars

Julia from customer support

Julia from email customer support is why Top Archery held a 5 star review from me instead of 4, I ordered a bow and accessories and the international shipping didn't allow my bow through customs so I was compromised with a different bow they had in stock in the US. I thought I had been scammed at first because there was no shipping information for about a week, I emailed support and got a reply within 24 hours from Julia who reassured me that my other items would still be shipping internationally from China, and the bow arrived about a day or two after I first emailed. The bow is beautiful and I'm still waiting on my other items they should be here any day but I'm sure they are quality as well.

30 October 2022
Rated 3 out of 5 stars

It took a long time to get here and…

It took a long time to get here and wasn't even delivered to my door and there was no instructions on how to put it together

7 November 2022
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Reply from TopArchery

Hi Adam,

Hope you are well!

The package shipping time is 8 days. This package shipping address is filled in according to yours, but we cannot control the final delivery to the PO BOX.

Appreciate your understanding and patience.
Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

Rated 4 out of 5 stars

Good Beginers Bow

I usually don't order from over seas because of the issues with supply chain. I missed the fact that this company was out of China. So I already figured it would take a while. I ordered a beginners bow set. It was tracked with 2 packages. One was shipped in 2 days and arrived about 9 days later. However the other package got lost. I emailed support about the issue. They responded quickly and began a search. They asked me to wait a few more days. Luckily its a Christmas present. I called our post office and found out it was out for delivery that day which was about 9 days after the first package arrived. Havn't shot it yet but put it together to check it out. Seems to be a sturdy bow and the arrows are of good quality. I feel the price was reasonable.

24 October 2022
Rated 5 out of 5 stars

Very high-quality product.

Fast response and shipping. Trouble free order. Bow arms are attractive and so far, ideal for my desires. Ordered 45lb draw weight with the riser and then purchased 30lb for target shooting and family use.

5 October 2022
Rated 1 out of 5 stars
TopArchery logo

Reply from TopArchery

Hi Melissa,

Hope you are well!

The package tracking number is LW265954934CN, Your item arrived at the PROVIDENCE RI DISTRIBUTION CENTER destination facility on October 21, 2022
Could you please wait for a few more days?

Any questions feel free to contact support@toparchery.com

Best regards,
Julia L.

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