top-smileReviews 

505
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's effectiveness, noting its ability to remove plaque and stains with ease, often providing instant and impressive results. Many people highlight the product's quality and user-friendliness, emphasizing that it's painless and simple to operate, even for sensitive teeth. Reviewers also frequently praise the excellent customer service, with staff members being described as helpful, responsive, and efficient in resolving issues. However, some customers experienced issues with product durability, reporting that their items stopped working after a short period, and a few also noted slow communication from customer service. A small number of people also felt the product made their teeth rough or produced a scratching sound, leading to concerns about enamel damage.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers finding the ultrasonic tooth cleaner to... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the effectiveness of... See more

User experience

People report positive experiences with user experience, consistently finding the product easy, painless, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, brilliant, and... See more

Value for money

Consumers find the value for money to be positive, with many reviewers stating that the product is worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more


Company details

  1. Beauty Product Supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(505)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So good I got another for my cats teeth.

This product is a game changer for someone who has trouble with their teeth and to get to all the nooks and crannies. This smashes not only through your plague and tarter it gets rid of stains to. Many functions from sort to super and 2 different heads one thats gets between your teeth and a flat one. Very easy to use doesnt hurt. I also bought a second one that I use on my cats teeth. I do one tooth at a time each day until all the tartar and plaque is off and saves putting the cat under at the vets which also saves me loads of money on vet bills. Just wrap them up like a burrito. Lol. Dont think about it just get it.

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing and safe

Excellent ultra sonic toothbrush. So impressed with the results. Cleaned the back of my front teeth in 5 minutes. Took a little while whole to get use to it.very safe around the gums. I also like the light that helps you see more clearly when cleaning. It's also has easy controls from soft to strong.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

I seen results instantly

I seen results instantly, same result as hygiene appointment at the dentist but with their hefty charge. The unit is great, I didn't think it was working but it definitely was, no need to repeat for a few weeks but good to keep on top of it as you like with having it at home. I have tried others in the past but they just vibrate, your tool is great amd really works You will make millions from this im sure, well done to you all.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Best thing I have ever bought!

I ordered this product being very skeptical that it would even work and if it would hurt like hell but to my surprise, not only did I order this 5 days before Christmas, it was delivered to me by Christmas eve so of course I HAD to test it out, being a heavy tobacco smoker I tend to get a lot of smoking stains build up and have to regularly pay the dentist to clean them which absolutely hurts like hell! Well I tell you what this thing is a MIRACLE! Not only does it actually work, it works amazingly just as good as the dentist and I can do it at my own pace and speed, stop at any point if it gets too sensitive in certain areas such as in-between teeth and that is literally all it is, sensitive! NO pain whatsoever! Feels a tad sensitive the next day, as it would if you went to the dentist but its bearable and SO worth it. 10/10 product, would recommend to anyone!! Thank you Top Smile for giving me the confidence to smile again and save massive amounts at the dentist ❤️👏🏻

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Great for removing plaque & stains

This ultrasonic plaque remover is such a great little tool, I use it to remove plaque from those hard to reach areas, it’s great for deep cleaning around the gum line and in between teeth. Best of all, it gets rid of surface staining from tea and coffee.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service!

Brilliant customer service!! Evri has lost my parcel and I reported it to TopSmile. And they happily replaced my order. Shout out to Yam that assisted me at TopSmile!! You are super brilliant!! Thank you so much!!

16 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered and paid for product

Ordered and paid for product. Didn’t arrive. No reply from customer service. Awful.!

2 December 2025
Unprompted review
top-smile logo

Reply from top-smile

Hi Louise, I’m sorry to hear this. We take non-delivery seriously.

We’ve checked our orders and support tickets around the date of your review, but we can’t locate an order matching your name from the information shown here.

If you email us at hello@top-smile.com, we will investigate immediately and arrange a replacement or refund as appropriate.

We genuinely want to resolve this, but we need a way to match your review to an order.

Rated 5 out of 5 stars

Thought this would be a gimmick how…

Thought this would be a gimmick how wrong was I!. I had lots of build up and dentists appointments are like rocking horse droppings.

It has removed every bit of plaque from my teeth that nothing else would shift.

Feel like I have had a full scale and polish.

I would recommend to anyone 😁

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing
Can’t believe how the plaque fell off!!
It’s the best thing I bought, worth every penny.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent
I was sceptical I'll admit but it worked straight away. I gave it a 'quick go' before work and was amazed after a few seconds. Brilliant product.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing results

I was skeptical at first but I thought I would buy it and wow the first time I used it the result are amazing got rid of all the stains of were a teeth brush couldn't reach I suffer with gum disease and this ultrasonic device is gunna be a massive help knowing I can clean my teeth weakly with this I would 100 percent recommend this to any one great buy 🙂

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Best decision and money well spent

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactly what is says, no pain just beautiful clean teeth.
Partner aloud me to use it on his teeth last night, he can wait for me to finish the rest so impressed.
I would highly recommend you buy this item. Save me a lot on money going to hygienist.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

It truely works

Plaque removed ! 

Superb ! 

Used it immediately and what results ! The plaque ( embarrassingly from years ) came away with no problems. My teeth look and feel marvellous. Thank you.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

I’ve had it a while now and I love it

I’ve had it a while now and I love it, even my dentist commented on how little scale there is on my teeth since I’ve been using it. The results are instant and so simple to use, I use it every few days
Their customer service is great too, really helpful and very fast replies

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

Outstanding
This really does work, gave up smoking 7 years ago and I've always brushed twice a day but I could never get rid of the plaque and the stains on my lower teeth,I've tried scrubbing the stains, scraping them, eucral powder and allsorts but this product really removed them even the little black lines of plaque near my gum line too! It really does work in so happy!

25 October 2025
Rated 5 out of 5 stars

Good purchase

Good purchase
I have only been using this for a week so it's difficult to know whether it truly has impact but it is easy to use and seems to work very well. It doesn't work on crowns though if anyone is interested. It's good value at the moment.

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutley amazing

Absolutley amazing! I was sceptical at first as I’ve previously bought something similar and it did nothing! The reviews for this product seemed too good to be true but I thought I would try it anyway! It didn’t work at worst as I expected it to blast the plaque off straight away, But with a little patience this took got all of the plaque off the back of my bottom teeth! Can’t thank you enough! I haven’t been to the dentist for 6 years as they kicked me off the list and no other dentists are taking on nhs patients! My teeth look so healthy now!

20 October 2025
Unprompted review
Rated 5 out of 5 stars

Fanastic customer service

Fanastic customer service. Firstly, I want to commend Yam in customer service after my first parcel went missing, a replacement was sent out within 24 hours, really helpful and friendly over all communication.
Now for the product, I had one previously from a different company which I thought was great, until trying this one and I was super surprised at how much better it worked. Far superior in every sense, my teeth are no longer stained, and it brought up all the staining from the back of my bottom teeth as well. Absolutely fantastic and I would recommend it to anyone.

14 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Excellent Excellent

Excellent Excellent Excellent!
My friend says I spend my money on unnecessary things. This tooth cleaner proved to him that's not always true lol. I have ordered another one as backup before the price begins to go up 😄

9 October 2025
Unprompted review

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