top-smileReviews 

505
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's effectiveness, noting its ability to remove plaque and stains with ease, often providing instant and impressive results. Many people highlight the product's quality and user-friendliness, emphasizing that it's painless and simple to operate, even for sensitive teeth. Reviewers also frequently praise the excellent customer service, with staff members being described as helpful, responsive, and efficient in resolving issues. However, some customers experienced issues with product durability, reporting that their items stopped working after a short period, and a few also noted slow communication from customer service. A small number of people also felt the product made their teeth rough or produced a scratching sound, leading to concerns about enamel damage.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers finding the ultrasonic tooth cleaner to... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the effectiveness of... See more

User experience

People report positive experiences with user experience, consistently finding the product easy, painless, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, brilliant, and... See more

Value for money

Consumers find the value for money to be positive, with many reviewers stating that the product is worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more


Company details

  1. Beauty Product Supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(505)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service and the…

Excellent customer service and the product is also really good. Had an issue with parcel and Yam was brilliant and made sure I received the item and contacted me throughout. Recommend

8 October 2024
Unprompted review
Rated 5 out of 5 stars

It is a brilliant device

It is a brilliant device. I've managed to get rid of some really stubborn plaque that had built up, especially on my bottom front teeth. It is so easy to use and painless. I charged it for the first time yesterday.

2 September 2024
Unprompted review
Rated 5 out of 5 stars

I love top smile

The tooth cleaner is absolutely amazing, bought it maybe a year ago, the charger for it broke at the tip so I had emailed top smile to see if they had another charger, they did and I received it two days after ordering it, customer services are amazing, friendly and very helpful, oh and you won’t regret buying the tooth cleaner I promise ,
Thanks top smile

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Was skeptical of how well this would work. I was quite conscious of staining on my teeth so purchased this and I’m so glad I did my teeth look loads better and I’m now not conscious of smiling. Unfortunately on arrival the mirror was broken I contacted top smile through their online contact us form and they got back to me quickly, requested a picture and sent out a replacement which came the following day. Very pleased.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Fab Product

Fabulous product best thing I have ever purchased

Very easy to use well made and cleans my teeth an absolute treat it can take time to get the look but patience is the way forward

Would definitely recommend

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Im really scared of the dentist but…

Im really scared of the dentist but oral hygiene is important to me. This device is amazing. I have noticed improvements after my first use and I’ve been using it for about five or ten minutes each week, slowly adjusting the intensity. It’s been super effective. Really easy to use, clear instructions
Very happy with it

17 September 2024
Unprompted review
Rated 5 out of 5 stars

It works!

Got mine yesterday and this does work! I was skeptical but it works! I have a couple of problem areas with plague build up around my bottom teeth due to overcrowding and even after one use last night it’s already taken most of the plague away. I went straight in on extra strong setting. Very impressed with this product. In comparison with my water flosser it’s given me instant results and much less messy!

17 September 2024
Unprompted review
Rated 5 out of 5 stars

Service with a Smile

Top-smile were efficient in their delivery and my husband thought the product was great and easy to use. Customer services were also very helpful as my husband inadvertently bought two and the returns was super easy and speedy.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

The customer service was amazing

The customer service was amazing and so helpful x I purchased a top smile tooth stain remover x i unfortunately didn’t realise that it shouldn’t be used on Implants x I requested a return and refund and this couldn’t of been easier x Yam was wonderful and the emails between us both were helpful and clear x I want to thank Yam at customer services very helpful

19 August 2024
Unprompted review
Rated 5 out of 5 stars

Great quality item

Great quality item. Perfect for stopping the plaque build up before it really takes hold. Wouldn’t use the highest setting, the lowest two do a great job.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic little machine

I ordered this after looking at the ads on facebook for a couple of weeks, I was a bit sceptical that it was going to arrive, or work.
After ordering it took 3 days to arrive, it was so fast.
I had lots of staining on my bottom teeth from drinking tea and red wine, that i had tried whitening toothpastes and whitening strips, that did nothing.
I sat watching TV and had a go with the machine, WOW - I saw a difference after just the first use, 3 more go's over the next few days and all the stains are gone.
I was really surprised it took so little time to get them looking so good, it was so easy to use, and no effort at all.
I hated smiling as my teeth looked so grim.
I just do them every other week now to keep on top of them, and so pleased I can do this at home instead of spending £80+ for a clean at the dentist which i was dreading.
Plus - you get a spare head should another family member need to do theres as well.

6 June 2024
Unprompted review

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