TooTimid Reviews 7,565

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Disgusted with resolving my issues with opened products. the boxes they arrived in were ripped and after inspection, I had some concerns these were not new items. Customer service offered no support... See more

Rated 3 out of 5 stars

Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purcha... See more

Rated 5 out of 5 stars

I have been a long-time customer, particularly as it claims to be entirely (wo)managed and staffed by females. Its products are always reliable; each may not meet my goal, but then each consumer is di... See more

Rated 5 out of 5 stars

I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week... See more

Company details

  1. Online Marketplace

Information provided by various external sources

TooTimid.com is an online marketplace known for privately and discreetly shipping a large variety of adult sex toys and lingerie, Their mission is to enhance the sexual well-being of women, men, and couples! Founded in 2000, TooTimid makes a positive impact on women and couples around the World through education, advice, discussion, and various sexual aides. TooTimid has been trusted for more than 18 years and are recognized for their discreet billing, packaging, and secure checkout. They have evolved into an industry-leading company catering to those who wish to improve their intimate relationships. The Romance Company is stocked with vibes, dildos, sex toys, and several other sexual products that will enhance your sex life!


Contact info

3.6

Average

TrustScore 3.5 out of 5

8K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Perfect

Quick delivery, great product! I will use them as my “go to” store going forward.

13 August 2022
Rated 4 out of 5 stars

I ordered a item n paid for overnight…

I ordered a item n paid for overnight shipping I didn't get the item till 2 wks later

13 August 2022
TooTimid logo

Reply from TooTimid

Thank you for your review. We are so sorry to hear that you had difficulty receiving your package. Please check your email for further correspondence.

Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company! Their customer service department is top notch and they back their products 100%! I’ll never order from anywhere else! Y’all are AWESOME!

11 August 2022
Rated 5 out of 5 stars

Fast order processing & great customer service

Even though there isn't as large of a selection as other big online stores (thinking mostly about kegel exercises like balls and eggs), the amount of detail about each item plus the really fast order processing and great customer service has made TooTimid my preferred online store.

11 August 2022
Rated 3 out of 5 stars

The description of the product didn't match product

The description of the product didn't match the actual product. I did not see anything that said it was not water proof and now my product doesn't work.
However the price and shipping were very reasonable

11 August 2022
TooTimid logo

Reply from TooTimid

Thanks for your review! We are sorry to hear you're unhappy with your product. Please check your e-mail for further correspondence.

Rated 2 out of 5 stars

The product did not work for me.

The product did not work for me.
The materual was too soft and the channel was too narrow. There is no sensation at all. It was just like gelatin. A total waste of money. I ended up throwing it away.

7 August 2022
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Reply from TooTimid

Thank you for your review. We are so sorry to hear that you are unhappy with your item. Please check your email for an offer from us!

Rated 1 out of 5 stars

I never got it

I never got it. Says it was delivered but it was not at my house. I’ve asked ups and they said it was delivered. Will never order from here again. I called and was told “we shipped it”.

7 August 2022
TooTimid logo

Reply from TooTimid

Thank you for your review. We are so sorry to hear that you didn't receive your order. Please check your email for correspondence from us!

Rated 5 out of 5 stars

Educational

To say the least, jumping into the world of toys is daunting ... and a little intimidating. You constantly wonder how you might be perceived and worry if you're partner might feel some kind of way. But honestly, being a part of the TooTimid (if even just to receive the emails with links to blog posts) has been so settling. They just take the stigma out of everything, and I find I'm always looking forward to the next one.

7 August 2022
Rated 5 out of 5 stars

A happy customer

I am so happy with my purchase, it was delivered very quick and in great condition. Very happy with it in the bedroom as well ;) will definitely buy more products to help my self love

6 August 2022

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