Disgusted with resolving my issues with opened products. the boxes they arrived in were ripped and after inspection, I had some concerns these were not new items. Customer service offered no support... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purcha... See more
I have been a long-time customer, particularly as it claims to be entirely (wo)managed and staffed by females. Its products are always reliable; each may not meet my goal, but then each consumer is di... See more
I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week... See more
Company details
Information provided by various external sources
TooTimid.com is an online marketplace known for privately and discreetly shipping a large variety of adult sex toys and lingerie, Their mission is to enhance the sexual well-being of women, men, and couples! Founded in 2000, TooTimid makes a positive impact on women and couples around the World through education, advice, discussion, and various sexual aides. TooTimid has been trusted for more than 18 years and are recognized for their discreet billing, packaging, and secure checkout. They have evolved into an industry-leading company catering to those who wish to improve their intimate relationships. The Romance Company is stocked with vibes, dildos, sex toys, and several other sexual products that will enhance your sex life!
Contact info
6 Columbia Drive, 03031, Amherst, New Hampshire, United States
- (888) 660-8970
- helpdesk@tootimid.com
- tootimid.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always Great!
Every time we have made a purchase everything goes smoothly. Will continue to buy from here. Would like more holiday themed options.
Always great service
Always great service! Website is super helpful and products are shipped right away. I love TooTimid!
Very pleasant experience easy to order…I'm very happy
Very pleasant experience easy to order fast delivery it was very pleasant thank you
What a great website I don’t he doesn’t…
What a great website I don’t he doesn’t teach you things they have the best things. Hey I recommend it to anybody especially if they’re trying to be in tune with your body.
Quick delivery and good description of…
Quick delivery and good description of products. Secure anonymous packing
Too timid has wonderful customer…
Too timid has wonderful customer service. They work with you to find something suitable for the customer. I would highly recommend TooTimid. They ship discreetly and package arrives in a timely manner. Thank you too timid
Easy ordering and useful info
Easy to order and got it fast...
Easy to order and got it fast and in very discreet packaging. Only down side was my free gift broke on the first use. Not complaining much because it was free, but now it's useless, after 2 minutes. That was disappointing. The rest of my order was great!

Reply from TooTimid
The company sent me the wrong product
The company sent me the wrong product. They cherfully and promptly replaced it without cost to me.
A wonderful experience. Happy to recommend them to anyone.
So I took a chance and ordered a few…
So I took a chance and ordered a few things from Tootimid.com. I had lost weight but, according to the guidelines their sizing chart said all the items should fit.
I was so happy when my package arrived on time and I received a little extra special treat with my order worth $39 I believe. They have a "Free Toy" offer with every purchase, I mean.. who could go wrong. Anyway, they actually didn't fit. I was so devastated! But for the first time, in a great way! They were too big. I was hesitant in calling because I have never had any great customer service experiences.
But I CAN NOT SAY ENOUGH ABOUT THEY'RE PEOPLE! I was treated like a normal human being, "Not a curvey woman who shouldn't have bought herself some lingerie now trying to return it cause it doesn't fit" They were polite, understanding, courteous, did everything in their power to rectify my situation as soon as possible. The only way anything could have been done any faster would have been if there was a storefront right next door to my house. I am so excited as my ABSOLUTELY FREE! Yes, free replacements come in today. This all took place in about a two week process and it could have been quicker but it took me a minute to decide which items I wanted instead.. the materials are quality. It's not cheaply made. I definitely will be buying from them for a long time. Thank you TT for making me feel like a women again.
Took alot long to get this strap on…
Took alot long to get this strap on dildo keep get text message say. The deliver on delay don't if buy from this company again.

Reply from TooTimid
All the items I've ordered are great…
All the items I've ordered are great they come in discreet packaging and very fastly
The item I received is broken and they…
The item I received is broken and they are only going to give me credit not including my first time buyers 20% off coupon I do not believe this is fair

Reply from TooTimid
The “free” gift didn’t work at all
The “free” gift didn’t work at all. I’m not terribly happy about that, and don’t know if I’ll use your store again.

Reply from TooTimid
Great customer service
I didn't like the product I order first and they send me in exchange a new one I chose
They're Awesome!
I've been a customer for a few years now. They're amazing. They ship quickly, and it really is discreet. The shipping rates are reasonable even though I live in Alaska, which never happens. They're products are great and if something doesn't work right they'll make it right. Superb customer service!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






