Tooth Club  Reviews 

1,470
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff for being friendly, professional, and welcoming, making them feel comfortable and at ease. Many appreciated the team's clear explanations and informative approach. People are very happy with their new smiles and the positive user experience, noting excellent service contributed to a smooth journey. However, some customers noted dissatisfaction with service, citing unhelpful staff and a lack of emergency appointments. Others expressed concerns about treatment recommendations or felt that information regarding care plans was unclear. There were also instances of ongoing mistakes, leading to repeated appointments and issues with treatment outcomes like uneven teeth or pain.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as friendly, welcoming, and... See more

Service

Clients share ambiguous opinions on service, with many reviewers expressing satisfaction with the... See more

Product

Reviewers mention ambiguous feedback about product, with many expressing delight and satisfaction with their... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers expressing significant dissatisfaction... See more

User experience

Users describe positive interactions with the overall user experience, often highlighting the comfort and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve just had my composite bonding done at Tooth Club Sutton and I couldn’t be happier! Juanita, the manager who did my consultation, was incredibly welcoming and informative. All the girls at... See more

Company replied

Rated 5 out of 5 stars

IRecently had 3 damaged teeth repaired, and a course of whitening at the Sutton Coldfield branch. I cannot praise them highly enough. Juanita, Riana, Emma and all the other staff are welcoming, friend... See more

Company replied

Rated 5 out of 5 stars

I had a consultation today with Alice for composite bonding and I honestly couldn’t recommend her more. From the moment I walked in, she made me feel completely at ease … she’s so friendly, appr... See more

Company replied

Rated 5 out of 5 stars

Had composite bonding done today at Berkhamstead. The whole process from initial consultation to finish was a pleasure. I'm thrilled with the results. Couldn't recommend highly enough.

Company replied


Company details

  1. Teeth Whitening Service

About Tooth Club

Written by the company

Tooth Club Image
At Tooth Club, we are committed to providing a comprehensive range of modern cosmetic dental treatments, delivered by the best dental professionals available.

From Cosmetic Dentistry, Dental Implants, Composite Bonding and Clear Braces, we provide you whats best for you, and with the best prices.

Our team meticulously prepares personalised treatment plans tailored to each patient by considering their preferences, requirements, and dental history.

We understand the importance of finding a dentist who can meet all your needs, which is why we emphasise professional skills and expertise combined with a friendly, patient-centred approach.

Whether you're looking for routine care or specialised treatments, we have the solutions to ensure your dental health and satisfaction. Your comfort and well-being are our top priorities, and our dedicated team is always ready to offer you the highest standard of care in a welcoming and relaxing environment.

Reach out to our Social Media Team for more information or book a free consultation to start your journey to a healthier smile.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 81% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(1,470)

288 reviews in the last 12 months

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Rated 1 out of 5 stars

Composite bonding causing problems to my teeth and gums

I have had composite bonding carried out at the Romford Tooth club practice, and since then I have experienced ongoing gum-related issues as well as concerns regarding the durability of the bonding. These include floss catching and splitting, open edges/margins trapping plaque and debris, and constant bleeding when flossing, despite not having these issues prior to treatment.

When I raised these concerns with the practice, I initially emailed PEC toothclub team and was asked to attend a face-to-face review after my concerns were not fully addressed via email. During the in-person assessment, I was advised to continue focusing on my oral hygiene in relation to the irritated and red areas, despite already maintaining good hygiene practices. I was also told that I should have returned earlier, which I explained was because I had initially tried to allow time for the situation to improve, as the symptoms were intermittent, and because I had lost confidence in the practice and wanted the bonding removed rather than further adjustments.

I had also attended my local dentist for a routine check-up and clean during this period, who suggested that the bonding may be contributing to gum irritation. However, this was later questioned by the practice, who suggested my symptoms may have been caused by that appointment, despite me explaining that the issues had already been ongoing before this visit.

Overall, I felt my concerns were not fully addressed and that my ongoing symptoms were not appropriately considered. I am still experiencing discomfort, and this has had a negative impact on my confidence and emotional wellbeing, causing stress and anxiety regarding my oral health.

I have requested a refund to allow me to have the bonding safely removed elsewhere, but this has not yet been resolved, and I was simply offered a free removal which isn't suitable given I am paying almost £4000 for a treatment that has caused me such issues. I ideally wanted matters to be resolved internally but I unfortunately will have to seek resolution through the court especially given the consequences this will have on my oral health if any deterioration. I will also be sharing my experience through public platforms so others can make informed decisions based on my experience.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I’ve had all my treatment here by…

I’ve had all my treatment here by Cristian and the team. They were brilliant from start to finish and they gave me my smile back.

16 May 2026
Unprompted review
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Reply from Tooth Club

Thank you for your kind words! We're glad to hear you can smile with confidence!

Rated 5 out of 5 stars

Couldn’t recommend tooth club Sutton…

Couldn’t recommend tooth club Sutton Coldfield Birmingham enough the whole staff were so welcoming and friendly I can’t thank my dentist charu and her lovely assistant enough they made me feel So comfortable and at ease, the results was out this world way better than I expected I literally would of paid more than I actually did I’m sooo happy
Thank you tooth club xxx

14 May 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your amazing review!

We’re so glad you had such a positive experience at our Sutton Coldfield practice and that the whole team made you feel welcome and comfortable throughout.

Charu and her assistant will be so pleased to hear your lovely feedback. It’s incredible to know you’re so happy with your results and that they exceeded your expectations.

Thank you again for your kind words and recommendation 🦷

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Absolutely in love with my composite bonding. Katrina and Rhian were so professional and made me feel really comfortable. I couldn’t recommend the tooth club Sutton Coldfield enough. Thank you so much 🥰

5 May 2026
Unprompted review
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Reply from Tooth Club

Thank you so much! We’re absolutely delighted to hear you’re loving your composite bonding and had such a positive experience.

Katrina and Rhian will be so pleased to hear your kind words - it’s great to know they made you feel comfortable and well looked after throughout.

We really appreciate your recommendation and are so happy you’re enjoying your new smile 🦷

Rated 5 out of 5 stars

Invisalign with the brill Shivani S

Tooth Club Bishops Stortford has been great. I’ve had Invisalign with Dr Shivani S and she has just been wonderful. As an ex dentalphobe, she’s provided me with a level of care that I’m so grateful for. Each appointment feels like it has real purpose and the treatment results have been brilliant. She’s so lovely and I’ve always felt really well looked after.

I hope to continue having Shivani S as my dentist because she’s absolutely brilliant at what she does. Thank you!

5 May 2025
Unprompted review
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Reply from Tooth Club

Thank you so much for your lovely feedback! We’re absolutely delighted to hear about your positive Invisalign journey and how supported you’ve felt throughout.

Dr Shivani S will be so pleased to hear your kind words—it means a lot to know she’s helped you feel comfortable and confident, especially as someone who was previously anxious about dental visits. It’s great to hear your treatment results have been so successful too.

We really appreciate you taking the time to share this, and we look forward to continuing to care for your smile 🦷

Rated 5 out of 5 stars

Worth Every Penny

IRecently had 3 damaged teeth repaired, and a course of whitening at the Sutton Coldfield branch. I cannot praise them highly enough. Juanita, Riana, Emma and all the other staff are welcoming, friendly and helpful. My dentist, Farouk (hope the spelling isn't too bad), was excellent. Very informative about the processes, friendly, and very gentle with his fingers in my mouth! Even after I wasn't 100% with one of my teeth repairs, the whole team were understanding and got me rebooked in asap and corrected it for me. Very, very happy and now enjoy smiling a lot more.

2 May 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your lovely feedback! We’re so glad you had such a positive experience at our Sutton Coldfield practice and that you’re happy with your results.

Juanita, Riana, Emma and Farouk will be so pleased to hear your kind words. It’s great to know you felt well informed, comfortable, and supported throughout—and that the team could quickly put things right for you.

Even better that you’re enjoying your smile more now—that’s what it’s all about 🦷

Rated 5 out of 5 stars

Amazing consultation with juanita

Amazing consultation with juanita. Deffo getting my teeth done here and I cannot wait for it !

4 May 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you had a great consultation with Juanita. We’re excited for you to start your journey with us 🦷

Rated 5 out of 5 stars

Nicole was very helpful and…

Nicole was very helpful and informative. Overall a very welcoming and friendly experience.

2 May 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you had a great experience with Nicole and felt welcomed throughout. We really appreciate your kind words 🦷

Rated 5 out of 5 stars

We had a lovely lady called Alice look…

We had a lovely lady called Alice look after us today. She was warm, friendly, very approachable and answered the many questions we had.

25 April 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you had a great experience with Alice and felt comfortable asking all your questions. We really appreciate your kind words 🦷

Rated 5 out of 5 stars

Tooth club Orpington is amazing

Tooth club Orpington is amazing
Dr Maria is doing an excellent job
And Emily and Christiana on the front desk are so friendly

22 April 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you’re having a great experience with us. Dr Maria, Emily and Christianna will be so pleased to hear your kind words 🦷

Rated 5 out of 5 stars

Thank you Dr Agne for helping me…

Thank you Dr Agne for helping me overcome my dentist fear , was patient and supportive throughout & gave me step by step of what she was doing and let me pause at anytime. I’m now confident to smile and not embarrassed to show my teeth, I love them & the service you provided throughout. Thank you!

31 March 2026
Unprompted review
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Reply from Tooth Club

Thank you, Jessica! We’re so glad Dr Agne could help you feel comfortable and supported throughout your treatment. It’s amazing to hear how much more confident you feel now, that means so much to us. We really appreciate your kind words 🦷

Rated 5 out of 5 stars

Liberty was my treatment coordinator

Liberty was my treatment coordinator, she was so good thought the whole process. Love the team and would highly recommend!

21 April 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you had a great experience with Liberty and felt supported throughout the whole process. We really appreciate the recommendation 🦷

Rated 5 out of 5 stars

Dr Sanaz did the best job

Dr Sanaz did the best job, I’m in love with my new teeth! Couldn’t of done a better job!

30 March 2026
Unprompted review
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Reply from Tooth Club

Thank you! So glad you’re loving your new smile. Dr Sanaz will be so pleased to hear this 🦷

Rated 5 out of 5 stars

Whitening and Composite Bonding

I had my consultation about whitening and composite bonding in the Loughton branch with Charlotte who was super friendly, professional, knowledgeable, talked me through the process and my desired preferences as I was conscious that I wanted a natural look. The consultation made me excited to get my procedure dates booked in straight away.

Dr Sepi, with the help of Chanel completed my clean, plaque removal and then took a 3D mould of my teeth for the whitening trays. They were so pleasant, made me feel comfortable during my appointments, explained the procedures in even more detail and what was to be expected, which eased my anxiety.

The composite bonding was completed a couple of weeks later and I am immensely pleased with my results. I chose the shade for the bonding with side by side comparisons and Dr Sepi checked in with me after completing half of the top set of my teeth to confirm I was happy with the shape and colour. I must say the colour and shape of my teeth are perfect! She's like a magician and I didn't feel any pain during the procedure. I couldn't be any more pleased with my results! I was talked through my aftercare, keeping up with my polishing/hygienist appointments and made sure to get my extended cover for a further 6 months in case of any accidental damage.

I've thought about getting cosmetic work for such a long time and I'm happy that the Loughton branch was my practice of choice. I didn't know I could have so much fun being in a Dentist chair, whilst vibing to their fabulous playlist.

Thank you Toothclub Loughton! 🫶🏾

27 March 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your amazing feedback! We’re so glad you had such a positive experience from consultation through to your final results.

Charlotte, Dr Sepi and Chanel will be so pleased to hear your kind words. It’s great to know you felt comfortable, well-informed and involved in every step, especially when choosing your final shape and shade. Even better that you’re loving the results and had a fun experience along the way!

We really appreciate you choosing us for your journey and look forward to seeing you again for your maintenance appointments 🦷

Rated 5 out of 5 stars

Tooth Club Stevenage

Abdul was amazing , he made me feel really calm and relaxed.
He done a great job on my crown.
The team there are so nice and friendly.
Would definitely recommend The Tooth Club in Stevenage

17 April 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your lovely review!

We’re so glad you had a great experience at our Stevenage practice and that Abdul made you feel calm and relaxed throughout. It’s great to hear you’re happy with your crown and that the team made you feel welcome.

We really appreciate your recommendation 😊🦷

Rated 5 out of 5 stars

Maidstone practice

Went to the Maidstone practice. Had my aligner treatment with Dr Monika. She was lovely along with her nurse Millie. They always made me feel at ease. Amelia and Maddie on reception were always very friendly. Best thing I ever did. Highly recommend.

17 April 2026
Unprompted review
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Reply from Tooth Club

Thank you so much for your lovely and detailed review!

We’re so glad you had such a positive experience at our Maidstone practice. It’s great to hear Dr Monika and Millie made you feel at ease throughout your aligner treatment, and that Amelia and Maddie were always friendly and welcoming.

Even better to know it’s been such a worthwhile experience for you.

Thank you again for your recommendation 🦷

Rated 5 out of 5 stars

Love

Love, love, love this place❤️. Cannot recommend enough...such a friendly team! Seriously guys, check it out...

17 April 2026
Unprompted review
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Reply from Tooth Club

Hey Amanda! Thank you so much for your lovely review!

We’re so glad you’ve had such a positive experience and that the team made you feel so welcome.

We really appreciate the recommendation ❤️🦷

Rated 1 out of 5 stars

Wanted to get composite bonding done

Wanted to get composite bonding done, surprised when my consultation was done by a receptionist and not an actual dentist. Agreed to do the treatment and signed up for finance. Only to be told at the first appointment it could not be done. So I cancelled the treatment, they have continued to take my Direct debits even though I am not receiving treatment! I have been told this could take 28 days which has now passed and now being told another 10 working days! I feel like I am being scammed. I am now taking this to a legal team I have in my company..

18 February 2026
Unprompted review
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Reply from Tooth Club

Thank you for your feedback.

We’re sorry to hear about your experience and understand how frustrating this must be. This isn’t the level of service or clarity we aim to provide, particularly when it comes to consultations, treatment planning and finance.

We take concerns like this seriously and would like to look into this further. Please contact us directly at pec@toothclub.co.uk with your details so we can review your case and work towards resolving this for you.

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