I’ve just had my composite bonding done at Tooth Club Sutton and I couldn’t be happier! Juanita, the manager who did my consultation, was incredibly welcoming and informative. All the girls at... See more
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I have had composite bonding carried out at the Romford Tooth club practice, and since then I have experienced ongoing gum-related issues as well as concerns regarding the durability of the bonding. These include floss catching and splitting, open edges/margins trapping plaque and debris, and constant bleeding when flossing, despite not having these issues prior to treatment.
When I raised these concerns with the practice, I initially emailed PEC toothclub team and was asked to attend a face-to-face review after my concerns were not fully addressed via email. During the in-person assessment, I was advised to continue focusing on my oral hygiene in relation to the irritated and red areas, despite already maintaining good hygiene practices. I was also told that I should have returned earlier, which I explained was because I had initially tried to allow time for the situation to improve, as the symptoms were intermittent, and because I had lost confidence in the practice and wanted the bonding removed rather than further adjustments.
I had also attended my local dentist for a routine check-up and clean during this period, who suggested that the bonding may be contributing to gum irritation. However, this was later questioned by the practice, who suggested my symptoms may have been caused by that appointment, despite me explaining that the issues had already been ongoing before this visit.
Overall, I felt my concerns were not fully addressed and that my ongoing symptoms were not appropriately considered. I am still experiencing discomfort, and this has had a negative impact on my confidence and emotional wellbeing, causing stress and anxiety regarding my oral health.
I have requested a refund to allow me to have the bonding safely removed elsewhere, but this has not yet been resolved, and I was simply offered a free removal which isn't suitable given I am paying almost £4000 for a treatment that has caused me such issues. I ideally wanted matters to be resolved internally but I unfortunately will have to seek resolution through the court especially given the consequences this will have on my oral health if any deterioration. I will also be sharing my experience through public platforms so others can make informed decisions based on my experience.
I’ve had all my treatment here by Cristian and the team. They were brilliant from start to finish and they gave me my smile back.

Reply from Tooth Club
Had my full composite bonding With dr Nahla and my nurse Maria would definitely recommend they were amazing!!

Reply from Tooth Club
Couldn’t recommend tooth club Sutton Coldfield Birmingham enough the whole staff were so welcoming and friendly I can’t thank my dentist charu and her lovely assistant enough they made me feel So comfortable and at ease, the results was out this world way better than I expected I literally would of paid more than I actually did I’m sooo happy
Thank you tooth club xxx

Reply from Tooth Club
Brilliant from start to finish. Absolutely in love with my composite bonding. Katrina and Rhian were so professional and made me feel really comfortable. I couldn’t recommend the tooth club Sutton Coldfield enough. Thank you so much 🥰

Reply from Tooth Club
Tooth Club Bishops Stortford has been great. I’ve had Invisalign with Dr Shivani S and she has just been wonderful. As an ex dentalphobe, she’s provided me with a level of care that I’m so grateful for. Each appointment feels like it has real purpose and the treatment results have been brilliant. She’s so lovely and I’ve always felt really well looked after.
I hope to continue having Shivani S as my dentist because she’s absolutely brilliant at what she does. Thank you!

Reply from Tooth Club
IRecently had 3 damaged teeth repaired, and a course of whitening at the Sutton Coldfield branch. I cannot praise them highly enough. Juanita, Riana, Emma and all the other staff are welcoming, friendly and helpful. My dentist, Farouk (hope the spelling isn't too bad), was excellent. Very informative about the processes, friendly, and very gentle with his fingers in my mouth! Even after I wasn't 100% with one of my teeth repairs, the whole team were understanding and got me rebooked in asap and corrected it for me. Very, very happy and now enjoy smiling a lot more.

Reply from Tooth Club
Amazing consultation with juanita. Deffo getting my teeth done here and I cannot wait for it !

Reply from Tooth Club
Nicole was very helpful and informative. Overall a very welcoming and friendly experience.

Reply from Tooth Club
We had a lovely lady called Alice look after us today. She was warm, friendly, very approachable and answered the many questions we had.

Reply from Tooth Club
Tooth club Orpington is amazing
Dr Maria is doing an excellent job
And Emily and Christiana on the front desk are so friendly

Reply from Tooth Club
Thank you Dr Agne for helping me overcome my dentist fear , was patient and supportive throughout & gave me step by step of what she was doing and let me pause at anytime. I’m now confident to smile and not embarrassed to show my teeth, I love them & the service you provided throughout. Thank you!

Reply from Tooth Club
Liberty was my treatment coordinator, she was so good thought the whole process. Love the team and would highly recommend!

Reply from Tooth Club
Dr Sanaz did the best job, I’m in love with my new teeth! Couldn’t of done a better job!

Reply from Tooth Club
I had my consultation about whitening and composite bonding in the Loughton branch with Charlotte who was super friendly, professional, knowledgeable, talked me through the process and my desired preferences as I was conscious that I wanted a natural look. The consultation made me excited to get my procedure dates booked in straight away.
Dr Sepi, with the help of Chanel completed my clean, plaque removal and then took a 3D mould of my teeth for the whitening trays. They were so pleasant, made me feel comfortable during my appointments, explained the procedures in even more detail and what was to be expected, which eased my anxiety.
The composite bonding was completed a couple of weeks later and I am immensely pleased with my results. I chose the shade for the bonding with side by side comparisons and Dr Sepi checked in with me after completing half of the top set of my teeth to confirm I was happy with the shape and colour. I must say the colour and shape of my teeth are perfect! She's like a magician and I didn't feel any pain during the procedure. I couldn't be any more pleased with my results! I was talked through my aftercare, keeping up with my polishing/hygienist appointments and made sure to get my extended cover for a further 6 months in case of any accidental damage.
I've thought about getting cosmetic work for such a long time and I'm happy that the Loughton branch was my practice of choice. I didn't know I could have so much fun being in a Dentist chair, whilst vibing to their fabulous playlist.
Thank you Toothclub Loughton! 🫶🏾

Reply from Tooth Club
Abdul was amazing , he made me feel really calm and relaxed.
He done a great job on my crown.
The team there are so nice and friendly.
Would definitely recommend The Tooth Club in Stevenage

Reply from Tooth Club
Went to the Maidstone practice. Had my aligner treatment with Dr Monika. She was lovely along with her nurse Millie. They always made me feel at ease. Amelia and Maddie on reception were always very friendly. Best thing I ever did. Highly recommend.

Reply from Tooth Club
Love, love, love this place❤️. Cannot recommend enough...such a friendly team! Seriously guys, check it out...

Reply from Tooth Club
Wanted to get composite bonding done, surprised when my consultation was done by a receptionist and not an actual dentist. Agreed to do the treatment and signed up for finance. Only to be told at the first appointment it could not be done. So I cancelled the treatment, they have continued to take my Direct debits even though I am not receiving treatment! I have been told this could take 28 days which has now passed and now being told another 10 working days! I feel like I am being scammed. I am now taking this to a legal team I have in my company..

Reply from Tooth Club
Everyone was very nice and welcoming. The reception was nice and offered a drink.

Reply from Tooth Club
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