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ToolResume Reviews 

704
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 224 reviews, most reviewers were somewhat happy with their experience overall. Consumers find the online platform extremely easy and straightforward to use, appreciating the simple steps to create professional CVs and cover letters quickly. Many customers point out that the service helps them achieve what they are aiming for in just a couple of minutes. Some reviewers were not happy with unexpected subscription fees and automatic monthly charges. People mentioned being billed high amounts without proper warning or clear information before their trial periods officially expired. Several users also noted that they experienced difficulties accessing their documents or received different versions after paying.

What people talk about most

User experience

Users describe positive interactions with user experience, noting that the platform is easy to use, highly... See more

Payment

Customers consistently note negative experiences with payment, reporting unexpected high charges after paying... See more

Subscription

Customers expressed deep dissatisfaction and frustration regarding unexpected subscription charges after... See more

Price

Clients share negative opinions on price, reporting frustration over unexpected high fees after initially... See more

Website

People report negative experiences with the website, expressing strong dissatisfaction over unexpected... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Started to make a cover letter, had to pay and then didn’t provide cover letter until I had left a review. Bit of a joke

Company replied

Rated 4 out of 5 stars

The CV maker app is user-friendly and makes it easy to create a professional CV. It provides clear templates and simple steps to add and organize experience, skills, and qualifications effectively.

Company replied


Company details

  1. Software Company

About ToolResume

Written by the company

ToolResume is an online platform designed to help job seekers create professional CVs and cover letters while organizing their job search more efficiently.

Our goal is to make the application process simpler, faster, and more accessible. With a range of customizable CV and cover letter templates, combined with AI-assisted guidance, users can quickly create clear and professional application documents tailored to their experience and career goals.

ToolResume also provides practical tools to help users stay organized during their job search. From a single dashboard, users can manage their documents, track job applications, and keep an overview of their opportunities in one place.

The platform is built to be intuitive and easy to use, allowing users to focus on presenting their skills and experience effectively without unnecessary complexity.

Whether you are entering the job market, looking for a new opportunity, or improving your professional profile, ToolResume aims to support you throughout the process by providing structured tools designed to make job searching more manageable and efficient.

Our mission is to help individuals move forward in their professional journey with greater clarity, confidence, and organization.


Contact info

3.3

Average

TrustScore 3.5 out of 5

704 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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3.3

All reviews

(704)

194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Being forced to do this after paying…

Being forced to do this after paying and before being able to review the product is ridiculous.

12 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Joe,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

Easy to create

12 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Lexi Kinsella,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Yes I need to look

10 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Raghava Raj,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

CON ARTISTS!

Payed 90p for a cover letter. Now find myself paying £34.99 per month. Nowhere was this made clear when using the service.
ABSOLUTE CON ARTISTS!
DO NOT USE THIS COMPANY!!!!!!

9 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Scott Henderson,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

If you would like us to review your situation, please feel free to contact our support team so we can assist you further.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very helpful

Very helpful

9 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Patricia Cheyne,

Thank you for your positive review.
Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Bar work

It was amazing website to make CV

9 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Sophie,

Thank you for your review. We're happy to hear that you had a great experience with our service.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Loosing page

6 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Allana Young,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

If you would like us to review your situation, please feel free to contact our support team so we can assist you further at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Easy to use

Easy to use, but you do have to pay to access CV

5 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 1 out of 5 stars

Would like to give 0 stars went on…

Would like to give 0 stars went on their website to write a cv paid 90p for it. Then they have stolen 35 pounds for a subscription I did not know about. Feel like I have been scammed. They are robbing people who are desperate for a job and can't afford 34.99 for a subscription. There is no mention when they tell you you are a member that they are going to charge you again. It is not clearly stated.

30 March 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Mrs christine groves,

Thank you for your feedback. We are sorry to hear that your experience didn’t meet your expectations.

ToolResume is a legitimate online platform for creating professional tools.
Our ToolResume offer provides full access with a rate of £0.90 for 7 days or £1.90 for 7 unlimited days, followed by an automatic renewal at £34.99 per month or £89.90 per year. This information is clearly stated on our website and during the registration process.

Please feel free to contact our support team so we can assist you further by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

good experience

good experience

5 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Niamh Boyd,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very good and easy

Very good and wonderful

5 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Anthony Chikadibia,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

It was nice

It was fast aficient


5 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Sophie Heywood,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Great

Good experience

4 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Mw,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

It was very good experience

It was very good experience

4 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Nice experience

Nice experience

3 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Harsha,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience. Your feedback is valuable to us, and we truly appreciate your support.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 2 out of 5 stars

I am very happy to use this for my…

I am very happy to use this for my cover letter

3 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Pape Fall,

Thank you for your positive review. We're glad to hear that you found our service easy and simple to use and that you had a great experience.

However, you gave our service a one-star rating out of five, which, according to you, fully satisfied you. We invite you, if you wish, to modify your review so that it more accurately reflects your experience.

For any questions, we remain available by email at contact@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Very good and easy way to make your…

Very good and easy way to make your resume

2 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Sajeela Afreen,

Thank you for your feedback!

We’re glad to hear that you found it a very good and easy way to create your resume. Making the process simple and efficient is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 5 out of 5 stars

Works well

Smooth process

1 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Natalie,

Thank you for your feedback!

We’re glad to hear that you experienced a smooth process using our platform. Making everything simple and seamless is exactly what we aim for.

If you have any suggestions to improve the experience further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

Easy to use service

Easy to use service

1 April 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Mr Potts,

Thank you for your feedback!

We’re glad to hear that you found the service easy to use. Providing a simple and intuitive experience is exactly what we aim for.

If you have any suggestions to improve the service further, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

Rated 4 out of 5 stars

Nice experience

Nice experience

30 March 2026
Unprompted review
ToolResume logo

Reply from ToolResume

Hello Bhaga,

Thank you for your feedback!

We’re glad to hear that you had a nice experience using our platform. Providing a smooth and enjoyable experience is exactly what we aim for.

If you have any suggestions to make it even better, we’d be happy to hear them.

For any questions or assistance, feel free to contact us at: support@toolresume.com

Best regards,
The ToolResume Team

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