Honestly I am rather impressed. Got metabo kit for way cheaper than almost places, was sent within two business days and arrived within five. For free standard shipping from WA that’s bloo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I purchased online a Heavy Duty 5 metre Extension Lead 15AMP Lead 10AMP Pin Plug...It was for my vacuum cleaner at home...This is so I did not have to unplug and plug the vacuum cleaner at the wall... See more
Just the speed at which my product was ready,not necessarily anything else.at the end of the day they are onsellers making a profit off the ever suffering public who are getting rorted at every turn b... See more
Amazing service from the WA online team!! I called to confirm that all items were in stock prior to ordering, due to it being a present. The guy was awesome, let me know what courier would be used an... See more
Company details
- #1 of 5 best companies in Tool Store
- #2 of 5 best companies in Hardware Store
About Toolmart Australia
Written by the company
Quality tools, service and parts for over 45 years
Toolmart stock a comprehensive range of quality trade tools from all the major tool manufacturers including Makita, DeWalt, HiKOKI, Milwaukee, Kincrome, Metabo, Sidchrome, Stanley, Teng and many more.Contact info
172 Abernethy Rd, 6104, Belmont, Australia
- 08 6278 0000
- sales@toolmart.com.au
- toolmart.com.au
4.7
Excellent
2K reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Happy customer
Good price. Arrived in perfect condition. It was a few days before they shipped it.
18 February 2026
Ordered online
Ordered online, pickup in store.
Unfortunately I picked the wrong store, and the one I went to offered to have the delivery delivered to them. I mistook the location of the other store, and had to drive further than needed.
17 February 2026
Waiting on order
I had to chase up/ email about my order and ask for an eta as it was all local.
Magically the response was sorry we will send it out now.
10 February 2026
Reply from Toolmart Australia
Hi Lloyd, We're sorry for the slight delay with your order. The reason for this delay was because we had to transfer in some of the items you ordered from our other stores.
Great customer service
Easy to navigate website. Delivery process seamless. Very happy with customer service. I got a call to see what would be best time for delivery. 5 stars from me. Tks.
12 February 2026
Quick checkout and a speedy delivery
12 February 2026
Perfect
Well packaged, delivery driver was excellent,
Excellent product. Exactly what I wanted.
11 February 2026
Great service
Great service,
There was a slight delay on my click and collect because it went to the wrong store but they fixed the error quickly and I was able to pick up my item on time.
3 February 2026
Toolmart is the best tool shop
Toolmart is the best tool shop
It needs a branch in Geraldton.
2 February 2026
Very prompt service.
2 February 2026
Very good customer service
I ordered the wrong product and the customer service consultant was more than helpful. He sent me the link, after I described what product I wanted. Then he recalled the first product back to the warehouse so I could be issued with a refund. Very pleased. Thank you.
2 February 2026
Great experience and received the tools…
Great experience and received the tools within a few days
4 February 2026
Prompt delivery and well packaged…
Prompt delivery and well packaged considering I’m all the way up in Broome
28 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.