The items arrived quickly and well packaged. On inspection the fixings where poor, so I emailed as soon as possible. This was a manufacturing issue, not ToolBuyer. I got a polite reply from Kevin rega... See more
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See what reviewers are saying
After ordering a 3D printed part to replace the broken hinge on my Joseph Joseph bin, I wasn't sure it was quite the right fit. So I emailed the company and was pleasantly surprised that, after a... See more
I have incorrect bits in the two kits & missing instructions in one for a pulley extractor, I have left voice messages as the phone goes to answer phone & emailed my complaint with pictures on both... See more
Ordered a clamp, given estimated delivery of 15/6, still not arrived. They replied to my 1st email chasing item, nothing since, no goods, no contact, no refund! Onbuy have contacted 3x no reply! Diab... See more
Company details
Written by the company
ToolBuyer.co.uk is a trusted UK tool supplier offering over 8,000 quality products for trade professionals and DIY users. Operated by First Point Midlands Ltd, we stock leading brands such as Neilsen Tools, Silverline and more — all at competitive prices. Our range includes hand tools, power tool accessories, automotive, plumbing, and workshop essentials, with fast UK delivery options and reliable customer service. Every order is carefully packed and dispatched from our UK warehouse, ensuring customers receive great value and dependable quality. With thousands of verified sales and positive reviews across eBay and our website, ToolBuyer has become a go-to choice for mechanics, engineers, and home users alike. We pride ourselves on honest pricing, fast shipping, and excellent after-sales support. Visit www.toolbuyer.co.uk to explore our full range and see why so many customers trust ToolBuyer for their tools.
Contact info
52A Lichfield Road, WS8 6HT, Walsall, United Kingdom
- 0333 5333 400
- sales@toolbuyer.co.uk
- toolbuyer.co.uk
3.9
Great
107 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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great product fast delivery
27 October 2025
Easy to find product
Easy to find product, good price, speedy delivery, and good quality.
11 October 2025
Our stupidly expensive Joseph Joseph…
Our stupidly expensive Joseph Joseph bin broke after many years and instead of buying a £150 new bin or a £40 replacement lid in the wrong colour,I bought a £7.99 replacement part that is better than the original and fit perfectly. With free shipping. Thank you.
15 September 2025
No communication when order coming
12 September 2025
Goods never received
Goods never received, no offer of replacement or refund. Had to contact toolbuyer twice before being supplied with a tracking number showing successful delivery that has no reference to either my name or address. If that was tracking information for my parcel why was it not supplied to me upon dispatch of goods instead of after I contacted them about good not delivered. Buyer beware.
13 July 2025
Poor service
Paid for next delivery ordered Friday did not arrive until following Wednesday - no respond to email and no one answers phone .
1 August 2025
I had no issues whatsoever
I had no issues whatsoever, just what you want when ordering online, price and quality were good.would use again
27 July 2025
Returns
I wanted to return an item but I have had no response.
Poor service. I won’t be using this seller again.
10 July 2025
Quality supply.
A great trade organisation offering good practible products at affordable prices mailing to all parts of the UK on time.
4 July 2025
Quick Delivery
Quick Delivery, easy ordering process. My delivery arrived on time and as expected.
3 July 2025
GOOD SERVICE
9 May 2025
The drill bits I ordered came very…
The drill bits I ordered came very quickly, especially so as they were sent by free second class delivery. They were exactly as described and ordered, and good value.
10 May 2025
The first shipment was resent to the…
The first shipment was resent to the seller by Royal Mail. Kevin responded very quickly and sent the order again and I received it a few days later. He followed up on how everything went. Top service, thank you my best recommendation
12 May 2025
I was sold a misrepresented item.
I ordered a 5lb hammer and was sent a 2kg or 4.4lb one. 3 emails later and company said they were looking into it. I heard nothing else. Obviously too heavy to pay expense of sending back. Not impressed.
21 April 2025
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