Tool4ride logo
Visit website

Tool4ride Reviews 

115
•
TrustScore 4 out of 5

4.2

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Even though a charge was made to my account, the customer service agents where very helpful during the refund process.

Rated 5 out of 5 stars

You replied very fast and honestly, thanks and waiting for refunding

Rated 4 out of 5 stars

Was ok experience, would recommend to others, just not for me at this time.

Contact info

4.2

Great

TrustScore 4 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(115)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

⭐☆☆☆☆Unauthorised recurring charges – partial refund only, refusal to resolve

⭐☆☆☆☆

Unauthorised recurring charges – partial refund only, refusal to resolve

I was charged multiple recurring payments of by Tool4Ride.com between April and June 2025 without my knowledge or consent.

I did not knowingly sign up to a subscription or membership, did not receive any confirmation emails, and did not receive any goods or services in return. The charges appeared directly on my bank statements as card payments.

When I contacted customer support:
- Tool4Ride refunded only one charge (€6.95)
- They refused to refund the remaining charges
- They claimed the payments were converted into “store credits” and were therefore non-refundable
- They were unable or unwilling to provide any evidence of consent (no sign-up record, timestamp, IP address, or payment authorisation)

Despite repeatedly explaining that these were actual debits from my bank account, the company relied on generic references to their terms and conditions rather than addressing the lack of consent.

As a result, I had no option but to escalate the remaining charges to my bank as unauthorised transactions.

I would strongly advise others to monitor their bank statements carefully and be cautious. Based on my experience, customer support was unhelpful once the issue was disputed and resolution was only partial.

20 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look