Lost all 73,36 euros despite guarantee
On 11.02.2020 I ordered two original printheads with ink (one black and one colored) for my HP Printer. When I received the printheads, they were outdated and expired because of dried ink. There was an expiration date printed on their package both. Immediately I asked for a refund of my money, because I have experienced, these kind of sellers cheat a lot. They told me, I must first return the items, and I did it when they sent me a return kit.
My guess proved to be correct. Although they have written on their website for full money back guarantee, they never refunded my money despite they received their printheads back. They issued a voucher to me instead, which I never requested and never intended to use, because I had decided not to shop from this seller any longer. Despite several requests and warnings, they have still the printheads, my money and the shame on their side.
I searched this company's address on Google Street View. It does not exist. So, most probably they do a black business.

