Scam
I paid 10,50€ for printing 30 pages in black and white. This is a scam. Period.
10 November 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Tonerexpert is one of the most popular toner & printer cartridge dealers in Austria, based in the 8th Vienna district of Josefstadt. We offer our customers printer accessories such as ink, printer cartridges, toner cartridges, drum units, refills, transfer units, copy paper, laser & inkjet printers. We strive to offer you printer accessories at low and fair prices, but without you having to forego quality or printing performance. We look forward to welcoming you to our shop.
Contact info
Lerchenfelderstraße 78-80, 1080, Vienna, Austria
- 06605576707
- office@tonerexpert.at
- tonerexpert.at
4.6
Excellent
66 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Next day turnaround and really friendly…
Next day turnaround and really friendly experience when picking up my order.
5 August 2025
Top price-performance ratio !
Top price-performance ratio !
Fast delivery
Easy ordering process
28 April 2025
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
friendly & competent
The Tonerexpert team was very friendly. The advice was targeted, detailed and showed excellent competence.
18 January 2025
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
everything was ok!
17 January 2025
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
Not returning the Doubel -payment
Received documented twice Payment for the same shippment and does not return this payment
9 September 2024
☼☼☼☼☼
I have already rated you with five stars.
Sorry, but I do not have the time or energy to write reviews.
29 August 2024
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
Fast and friendly
8 August 2024
Reply from Tonerexpert Wien
Herzlichen Dank für das tolle Feedback! Lg. Team Tonerexpert
TONEREXPERT WIEN 👏
16 July 2024
Reply from Tonerexpert Wien
Vielen Dank, Ursula!
perfect
There was a small issue with the blue color toner. But the customer support is perfect and in summary is the printer running perfectly again. The quality of the colors is the best as i have seen in 2nd source supplies.
2 January 2024
Reply from Tonerexpert Wien
Vielen Dank, Herr Wendl!
Perfect service
Perfect service
Always quick, easy and efficient, apart from being very friendly and customer-orientated.
16 December 2023
Reply from Tonerexpert Wien
Vielen Dank Herr Buhl!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.