Tom Street & Co. Solicitors (Tom Street Law) Reviews 

85
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Myself and 3 colleagues went to Tom Street for legal support in regards to a group employment claim Katie was an absolute superwoman & supported all 4 of us throughout the entire case, as well as... See more

Rated 1 out of 5 stars

Contacted through website, had a call from Tom telling me I had a case and how awful I had been treat this way by my employer. Discrimination. Told the business would not want publicity regarding m... See more

Company replied

Rated 5 out of 5 stars

Tom has been exceptional throughout my stressful experience leaving a company. Even though odds were against me Tom has always been on the end of the phone, email and messages. Giving his additional... See more

Rated 5 out of 5 stars

Had a short session for advice and also spoke to Ellie about a possible no win no fee arrangement and they couldn't have been more helpful. Did not try to just take on the case to make money and advis... See more

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4.4

Excellent

TrustScore 4.5 out of 5

85 reviews

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4.4

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(85)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Tom Street & Co Solicitors

I would highly recommend Tom Street & Co Solicitors
Huge thanks to Mark Sellek for advice and what to do and finally a fast result for my unfair dismissal case.
My case was settled very quickly after Tom Street initially accepted it and put it in the hands of Mark Sellek.
Thanks again Tom and Mark for what you have done for me and best wishes to you both

1 April 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

We were delighted to help you Derek.

Thank you so much for this glowing review and for such a strong recommendation.

The 5 stars are much appreciated.

Regards,

Tom

Rated 5 out of 5 stars

Redundancy

Called to get some advice with regards to a redundancy, I was informed I would get a call back within 48 hours and actually received it within a couple of hours.

Great service. Would highly recommended!

27 March 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Your 5 star review is much appreciated, thanks Aaron.

We recognise how important it is when you have an employment law related enquiry, that one of our team responds as quickly as possible.

When one is dealing with a potential redundancy situation, there can be a lot of stress and uncertainty involved, so I am pleased to see that you received such a great service and would recommend us to others.

Many thanks Aaron.

Regards,

Tom

Rated 5 out of 5 stars

Extremely helpful and very knowledgable…

Extremely helpful and very knowledgable , gave me great advice from a legal perspective and even suggested further avenues to explore with my particular case. Highly recommend.

18 March 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thanks for the great feedback Dom.

Alongside proving extremely helpful to you, I am so pleased that our suggestions of further avenues to explore with your case was so well received.

Please don't hesitate to get in touch if we can help again in the future. Really appreciate the 5 stars, thank you.

Regards,

Tom

Rated 5 out of 5 stars

Contract Queries

I submitted some information on the website and got a call back from a gentleman called Paul Howard within half an hour. He was incredibly friendly and polite and he took the time to explain certain clauses in my employment contract. Excellent service and highly recommended.

17 March 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Your 5 star review is much appreciated, thank you Nigel.

We've worked very hard to make it as easy as possible to submit details to us, and we understand the importance of a timely response when you need legal advice.

Paul was very pleased to read your comments. In all our dealings we aim not only to provide a professional service, but to give our legal advice in an approachable and polite manner.

I'm pleased you had such a positive experience. Thanks again.

Regards,

Tom

Rated 5 out of 5 stars

Very professional

Paul Howard has been very helpful. I would highly recommend this company to anyone who needs help with employment law.

27 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Kully, I'd like to thank you for leaving such a positive review.

I am so pleased you found working with us, and more specifically with Paul, so helpful.

Every member of our team is committed to ensuring we adhere to the highest levels of professionalism and delivering straightforward and helpful employment law advice.

Regards,

Tom

Rated 5 out of 5 stars

Employment Tribunal Advice

I spoke with Paul who grasped the issues very quickly and provided concise, helpful, easy to follow advice. Much appreciated and would definitely instruct if needed.

26 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thanks for the 5 star review Yael.

I'm so pleased you enjoyed working with Paul and that you received quick, concise and helpful advice relating to your Employment Tribunal enquiry.

Your positive recommendation is very much appreciated, thank you.

Regards,

Tom

Rated 5 out of 5 stars

Excellent service very informative

Excellent service very informative
Pleasure to deal with
Highly recommend

25 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Really appreciate the positive feedback and recommendation, thank you Woodsy 04.

I am so pleased you had such a positive experience and felt we delivered an excellent service to you.

Thanks for taking the time to write this, it will prove very useful to others who may need our help.

Regards,

Tom

Rated 5 out of 5 stars

Excellent Advice

I was able to talk to someone experienced who understood my situation and gave valuable advice about the issue and how to deal with same going forward.

20 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Many thanks Sobia for the 5 star feedback.

I am pleased that you felt we not only gave you valuable legal advice, but also helped you deal with the issue you were facing moving forward.

Should you need our help in the future, please do not hesitate to get in touch.

Regards,

Tom

Rated 5 out of 5 stars

Highly recommend

I contacted Tom Street & Co Solicitors regarding an employment contract dispute.
They gave me excellent advise and reassurance to help me to determine how to proceed with my situation. I would highly recommend them.

20 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thanks for the great recommendation Natalie.

I am so pleased you felt you received excellent advice from us and that we could provide you with the reassurance to determine how you proceeded with your employment contract dispute.

Regards,

Tom

Rated 5 out of 5 stars

Recommended

Called back very quickly and advice given was clear, succinct and very helpful. Highly recommended.

18 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

We are delighted you had such a positive experience dealing with us.

Thanks for the 5 stars.

Regards,

Tom

Rated 5 out of 5 stars

High quality professional solicitors

I spoke to a solicitor from Tom Street solicitors and received excellent legal advice regarding an employment matter. Prior to the call l was full of uncertainty. I was provided with guidance on how to collate the relevant evidence needed, regarding the less favourable treatment l have been subjected to recently. The solicitor provided a great deal of clarity, which enabled me to project beyond my current employment situation and give consideration to my future options. l Would recommend this firm, to anyone who is in need of employment law solicitors.

18 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thank you so much for leaving such positive feedback Jan.

It's very often the case that, like you, people are full of uncertainty and experiencing stress if they have received less favourable treatment in the workplace.

That's why we appreciate that our advice could be critical in helping someone not only understand their current predicament, but also their future options. Giving clear, straightforward legal advice and guidance are essential elements of the high customer service standards we set ourselves.

I am so pleased that we were able to help you. Your 5 star review is much appreciated, thank you.

Regards,

Tom

Rated 5 out of 5 stars

Paul Howard at Tom Street 5* service!!

Paul Howard at Tom Street solicitors was extremely helpful today. He provided me with simple straight forward advice and I didn’t have to jump through hoops to get the advice! Very helpful and great customer service! Definitely would recommend!

17 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thank you so much Mohammed for this wonderful feedback.

I'm so delighted that you found working with Paul such a positive experience. We pride ourselves on providing straightforward, helpful legal advice and great customer service.

Your 5 star endorsement of this is very much appreciated.

Regards,

Tom

Rated 5 out of 5 stars

Mr Paul Howard

I spoke to a gentlemen named Mr Paul Howard, he was extremely informative and easy to talk to. Mr Howard gave me the advice I was looking for and i will definitely be emailing him if I need further assistance. Amazing 5 star service, will highly recommend you to others who may need your help in the future.

13 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thank you for your 5 star feedback Steph.

I'm so pleased you had such a positive experience with Paul. We all pride ourselves on delivering the highest levels of customer service and legal advice.

Many thanks for the recommendation, your great feedback will certainly help others who may be looking for legal assistance.

Regards,

Tom

Rated 5 out of 5 stars

Very honest and straight talking

Very honest and straight talking , explained and was completely professional and open with advice , would recommend to anyone and refreshing in this day and age thank you

13 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

I'm so pleased you found us to be refreshingly honest and straight talking Mark.

Thanks for taking the time to leave such positive feedback on your experience with us.

Delivering straightforward, timely and professional legal advice is such an important part of the service we provide. This is what we know people want and need when they find themselves in often difficult circumstances.

Delighted we were able to help.

Regards,

Tom

Rated 1 out of 5 stars

Contacted through website

Contacted through website, had a call from Tom telling me I had a case and how awful I had been treat this way by my employer.
Discrimination. Told the business would not want publicity regarding my case.
Allocated a solicitor I wasn't happy with due to research and reviews. Allocated another solicitor whom spent less than 15 minutes on the phone would not listen and interupted me on several occasions. Sent sensitive information thank god not all of it. Tom rang me the same day and spoke to me in arrogant manner. Extremely disrespectful. DO NOT WASTE your time or energy using this arrogant egotistical cow boy or his colleagues.
Go to your nearest Citizens advice to seek help and advice regarding employment matters.

11 February 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Dear Emma

I was very sorry to read your review.

I tried my best to help you and referred you immediately to one of our solicitors who you declined to proceed with. I always try my best to help clients, even clients who have challenging cases and am at all times respectful and considerate.

Notwithstanding this, I was sorry to hear that you felt that you received a bad service from us and I wish you all the best.

Kind regards,

Tom

Rated 5 out of 5 stars

Excellent

Experienced professional, honest , patiently hears and quick to comprehend the case, knowledgeable and courteous to provide solution. Definitely recommend!

24 January 2020
Unprompted review
Tom Street & Co. Solicitors (Tom Street Law) logo

Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thank you Aarti.

Your 5 star review and recommendation is much appreciated.

I'm so pleased that we were able to provide a solution you were happy with. It's really important to us that everyone we deal with finds us not only highly professional, but also courteous and patient.

We appreciate that in most cases when people get in touch with us they are likely to be experiencing a very stressful situation.

Delighted you had such a positive experience with us.

Regards,

Tom

Rated 5 out of 5 stars

Brilliantly clear and concise advice

Brilliantly clear and concise advice. Thank you, Tom.

22 January 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Your positive feedback is greatly appreciated Fari, thank you.

We know how important it is when you need legal advice, that it's provided in a clear and concise way. Such clarity helps you make important decisions with confidence.

I'm delighted I was able to help you. Very happy to do so again if you need advice in the future.

Regards,

Tom

Rated 5 out of 5 stars

Prompt call back and good advice…

Prompt call back and good advice provided

17 January 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Thank you Mrs Alken, I appreciate you taking the time to leave your positive review.

I'm delighted we were able to provide you with a timely response to your enquiry and that you received good legal advice from us.

Thank you for the 5 stars.

Regards,

Tom

Rated 1 out of 5 stars

Dont waste your time

I contacted this company in November 2019. I know I have a strong case for disability discrimination for cancer and being pushed out of my job. He 'Tom' called me and asked me to send me all the info which I did. Did I get a call back? NO I chased him - any reply - NO! I have been told by other legal advisors that I have a strong case but finally when I did have a reply I was told they wont get enough money out of my case so its not worth their effort. Please don't bother with these people. They don't care. Apparently over £100k isn't a strong enough earner for them Very disappointed having sent them everything. Only in for the easiest cases with the most money so they don't have to work hard.

12 January 2020
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Dear Sarah

Firstly, thank you for taking the time to review our services and I'm sorry you didn't feel as though you received a great experience from us. I am sorry I was unable to assist you with your complex case and I also acknowledge that we probably didn't get back to you quickly enough over the Christmas and New Year period, which is often a difficult time for us in respect of availability of solicitors.

I appreciate that when clients contact me they are often having a difficult time in their life and I do my best to help but I take on board that sometimes unfortunately we fall short in meeting our prospective clients' expectations.

Wishing you all the best.

Kind regards,

Tom

Rated 5 out of 5 stars

Good advice given

Good advice given. Very helpful and pleasant.

6 December 2019
Unprompted review
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Reply from Tom Street & Co. Solicitors (Tom Street Law)

Your positive feedback is very much appreciated Mike, thank you.

I'm so pleased you not only found us pleasant to deal with, but that we were able to provide good and helpful legal advice to you when you needed it.

If we can help again in the future please do get in touch.

Regards,

Tom

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