I would say Door Excellent. Engineers/ Door fitters excellent. Officer OK when I could get an answer. Tried email. Several occasions. Response times to be honest not great. BUT we got there on t... See more
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Same-Day Garage Door Repairs — Trusted Local Engineers
Contact info
United Kingdom
- tomsgaragedoors.co.uk
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excellent enineer, pushy salesman.
your engineer was excellent, your salesman very pushy!
Engineer arrived on time and quickly…
Engineer arrived on time and quickly identified the problem . He was very helpful and explained the issue which fortunately was nothing major. Good service and cost acceptable
Garage Repair.
Quick and efficient and Kevin the engineer explained
Everything. Would recommend. All fixed within 48 hrs of my phone call.
They arrived on time and didn’t try to…
They arrived on time and didn’t try to sell us a new door without looking properly at our old door. They carried the spare on the van and it was all fixed within the hour. And they guarantee their work which was good.
Super fast service from phone call to…
Super fast service from phone call to completion in just over an hour.
Thank you
Very knowledgeable
Very knowledgeable, clearly explained the issue and great value too.
Nice guy..extortionate price
I contacted you as you gave a local…
I contacted you as you gave a local telephone number but that didn’t appear to be the case the technician was fine polite etc but I asked for an estimate this could not be given the technician had to look at the problem contact the office who would contact me for the price I only wanted the cables replaced £249 ridiculous price eventually job done as I needed the car no option but cannot understand why they cannot give a quote for cable replacement as this surely is standard in the event of further issues this could be sorted after discussion with technician and then agreed ?
Too expensive and not upfront about how…
Too expensive and not upfront about how much repairs would cost
Quick to respond
Quick to respond, very informative all the way through.the repair process and offered useful advice.to stop the door jamming happening again. Technician very.polite and.courteous at all times
Came out to look at our garage door…
Came out to look at our garage door when no one else would. Unfortunately, they couldnt fix it as the brand was a very old company that don't produce parts anymore. However they did secure the garage for us. The call out charge was also very reasonable compared to other companies.
Right from the emergency phone call
Right from the emergency phone call, Tom's garage door were very helpful and professional, very clean, tidy and efficient.
We would very highly recommend them to anyone.
Excellent
I got same day service when I asked for garage door maintenance. The engineer who attended was quick, thorough and very knowledgeable. I can only highly recommend this firm.
Prompt service
Far too expensive for the ‘twiddle’ of…
Far too expensive for the ‘twiddle’ of a screw driver and pressing a few buttons ! £200 !! He’d done the job before I was given the estimate too which shows how simple it was.,Also was not informed there was a 10% reduction for pensioners at any time. I should have been informed of this when I first rang ie that IF you are a p, you get reduction. As far as I can say, it didnt appear on the net. Not happy at all
Kept informed throughout the process by…
Kept informed throughout the process by office and then engineer. Left him to fix wires and he contacted me when work completed. Very professional and regret no having done it earlier.
Your engineer displayed courtesy
Your engineer displayed courtesy, expertise and a friendly attitude that all proved to bring about a superb repair to our garage door. Please thank him again for us.
John and Claire Taylor - Norwich.
A quick response
A quick response. A very knowledgeable young man soon used his expertise to reprogram my remote control.
Quick response and friendly staff
Quick response and friendly staff, the cost is given upfront before work starts…… The only issue I have is that the engineer was on site for approx 20 mins and it cost 230 pounds . 🫣🫣🫣 REALLY EXPENSIVE
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